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Hotel Maya Yucatán

3.5 star property

Photo gallery for Hotel Maya Yucatán

Standard Double Room
40-inch LED TV with satellite channels, TV
Dining
Front of property
Outdoor pool, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Calle 58 #483 por 55 y 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(66 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

7.2 out of 10
Good
(10 reviews)
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.4 out of 10
Good
(22 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room

Classic Room

8.0 out of 10
Very good
(3 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Executive

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Executive

  • 35 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Double Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room Standard

  • 45 sq m
  • Sleeps 2

View all photos for Room Standard

Desk, laptop workspace, iron/ironing board, free WiFi

Room Standard

  • 20 sq m
  • Sleeps 4

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About the area

Mérida

With a stay at Hotel Maya Yucatán, you'll be centrally located in Mérida, just a 5-minute walk from Mérida Cathedral and 8 minutes by foot from Paseo de Montejo. .This hotel is 0.3 mi (0.6 km) from Plaza Grande and 1.7 mi (2.7 km) from Yucatan International Convention Center.

What's nearby

  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Jose Peon Contreras Theater - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • Paseo de Montejo - 8 min walk - 0.7 km

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 19 min drive

Restaurants

  • ‪Bistrola 57 - ‬2 min walk
  • ‪Mi Viejo Molino - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬3 min walk
  • ‪Café Alameda - ‬1 min walk
  • ‪Bengala Kaffeehaus - ‬3 min walk

About this property

Hotel Maya Yucatán

Hotel with free parking, 8-minute walk to Paseo de Montejo
Hotel Maya Yucatán offers 78 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch LED televisions come with satellite channels. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 78 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a satisfying meal at Cartas a Frida serving guests of Hotel Maya Yucatán. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cartas a Frida - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cartas a Frida

Things to do

  • Gym
  • Outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Maya Yucatán Hotel
Hotel Maya Yucatán Mérida
Hotel Maya Yucatán Hotel Mérida

Hotel Maya Yucatán Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 249 out of 806 reviews
Rating 8 - Good. 251 out of 806 reviews
Rating 6 - Okay. 150 out of 806 reviews
Rating 4 - Poor. 80 out of 806 reviews
Rating 2 - Terrible. 76 out of 806 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

jose

Disliked: Property conditions & facilities
The area wa ok,but poor property maintanace ,small rooms,bad condition of the tiles woodlike floor scratced and uneven.
Stayed 3 nights in Nov 2025

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Unfortunately my experience at this hotel was not good, although the staff was very friendly and helpful, the cleanliness of the room was bad, I found a cockroach on the floor in the shower, the drain in the shower was clogged up, you could see the dirt on the floor behind the toilet, also my friend had to move the bed looking for an earring and she noticed a lot of debris under the bed. There were issues opening the door with the keycard.
Stayed 2 nights in Oct 2025

6/10 Okay

Francois

Liked: Staff & service
Friendly staff, the room needs upgrading and not very clean. We had the worst room facing calle 58, disco across the street with music till 3am.
Stayed 2 nights in Oct 2025

4/10 Poor

Priscella

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Obviously the picture on the website was taken many many years ago. Room was old and very dirty. AC didn’t work properly couldn’t adjust temperature so when it was on , it was freezing cold. Patio door didn’t lock and it opened onto the rooftop which was accessible from the street. The wall beside the toilet hadn’t been cleaned in years with urine stains and whatever else running down it. The closet reeked of mildew ( so we kept our clothes in the suitcase) and there was a really large black mark ( about a foot long and 6 inches wide) on the wall underneath the tv that suspiciously looked like mold! On the other hand the staff were friendly and accommodating but unfortunately we will never stay there again or recommend it anyone!
Dirty light fixture in bathroom
View from patio door that didn’t lock
Bathroom door
Suspicious mold mark?
Stayed 2 nights in Oct 2025

8/10 Good

fabian

Stayed 3 nights in Oct 2025

10/10 Excellent

Edilberto

Stayed 1 night in Sep 2025

10/10 Excellent

Luis Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy centrico y em staff atento
Stayed 3 nights in Aug 2025

4/10 Poor

Yoel

Disliked: Cleanliness
.
Stayed 1 night in Aug 2025

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and the staff was friendly.
Stayed 13 nights in Jun 2025

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

The location is good. However the hotel is really old and outdated, no coffee or water to drink inside the room. I will definitely not coming back.
Stayed 2 nights in May 2025

6/10 Okay

Ricardo

Liked: Cleanliness
Ok for the price!
Stayed 3 nights in Apr 2025

6/10 Okay

hector

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to the restaurantes and shopping area.facilites dont work properlie air codtioner bad sink had water liking no dining area,door lock got stuck very often
Stayed 3 nights in Mar 2025

8/10 Good

Ursula

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

6/10 Okay

Dinorah

Travelled with family
Liked: Staff & service
The hotel was not 3 stars, it ha a lot lacking for 3 stars. It was dirty, in bad conditions, they didn’t put enough towels even if I made reservations for 4 people. They put only three bottles of water for 4 people, I had to ask for a bathroom rag. The air conditioner was not working. We had to ask for another room and the keys were not working to open the door.
Stayed 4 nights in Feb 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book a room here !

We were disappointed with the hotel overall. At check in, there was not enough key cards to offer us more than one key. The room floors were uneven and cracked, bed sheets were not clean, there was no cups or drinking glasses available. The bathroom basin was mouldy, toilet was leaking too. The wifi was intermittent in our room and the fire bottle for our floor level 3 was locked up in a metal bin, when requesting to see the manager, he was not available. Felt let down on this occasion from Hotels.com as I felt I was miss sold with pictures showing a fabulous accommodation.
Stayed 5 nights in Jan 2025

4/10 Poor

Sandrine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, dilapidated property.
Stayed 9 nights in Dec 2024

8/10 Good

Ulises

Liked: Amenities
Good place to stay. Affordable and convenient to go around city center. However, I found cockroaches twice walking on top of my bed. The other downside is that there is a club nearby and you can hear the loud music until around 2-3am.
Stayed 4 nights in Jan 2025

10/10 Excellent

VICTOR BICHARA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and polite staff! I got mi check in right away. The rooms very clean and the people who work at the hotel are always ready to help you. Very convenient location, everything is two min. away, restos, bars, famous churches. Family ambience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great! The staff was very friendly and helpful. The only bad thing is that our room was next to the janitors room and they can be a bit laud in the morning
Stayed 3 nights in Dec 2024

6/10 Okay

Beatriz

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Even though we are grateful we had a room to spend the night, there are several issues to speak about. Upon arrival at Maya Hotel there were pools of water liking from ceilings everywhere, by main entrance steps, by the main door, by the hallways, even by elevators, and right before entering our rooms on the floors. When we notify receptionist, he just said, I know. In some rooms baby roaches s were spotted. In general, rooms are spacious, and beds are comfy, but clearly need re painting and keeping, walls are too dirty and spotty too.
Stayed 2 nights in Dec 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Es un super lugar
Stayed 1 night in Nov 2024

6/10 Okay

Camilo, Arlington

Liked: Cleanliness, amenities, property conditions & facilities
No cold water, toilet not good.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

The staff were super friendly and helpful. However the hotel needs alot of repair. The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable. We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm). When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue. The paint on the wooden closet was pealing off extremely bad. The wooden floors were all warped and a trip hassard with mssing pieces . The front door was extremely hard to open. On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable. The only reason we stayed was because it was late we were tired and where only there for a few days.
Stayed 4 nights in Nov 2024

4/10 Poor

Hilda

Disliked: Cleanliness, property conditions & facilities
I didn’t like anything about this property. We did not have blankets. Sheets and pillow cases were stained Inside curtains were dirty Air conditioning was not cooling enough Walls are filthy
Stayed 1 night in Nov 2024