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Hotel Mucuy

3.0 star property

Photo gallery for Hotel Mucuy

Front of property
Superior Double Room | Bathroom
Family Room
Family Room
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
481 C. 57 Centro, Mérida, Yuc., 97000
  • Place, Mérida Cathedral
    ‪3 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Free WiFi

Double Room Single Use

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Free WiFi

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

Similar properties

Terrace/patio
Hotel Posada Aurora
Mérida Centro
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 132 reviews
The price is NZ$39
includes taxes & fees
10 May - 11 May
Hotel Posada Aurora

About the area

Mérida

With a stay at Hotel Mucuy, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. .This hotel is 5 mi (8.1 km) from Plaza Altabrisa and 6 mi (9.7 km) from U.S. Consulate General Mérida.

What's nearby

  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Mérida Cathedral - 3 min walk - 0.3 km
  • Plaza Grande - 5 min walk - 0.5 km
  • Paseo de Montejo - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 19 min drive

Restaurants

  • ‪Bar Flamel - ‬1 min walk
  • ‪De La Union - ‬3 min walk
  • ‪Bistrola 57 - ‬3 min walk
  • ‪Xoxo Club - ‬2 min walk
  • ‪Delorean Bar - ‬2 min walk

About this property

Hotel Mucuy

Hotel Mucuy offers 19 accommodations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Make yourself at home in one of the 19 guestrooms. Complimentary wireless internet access is available to keep you connected.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite at the hotel's coffee shop/cafe.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hotel Mucuy Hotel
Hotel Mucuy Mérida
Hotel Mucuy Hotel Mérida

Hotel Mucuy Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 142 reviews
Rating 8 - Good. 42 out of 142 reviews
Rating 6 - Okay. 23 out of 142 reviews
Rating 4 - Poor. 12 out of 142 reviews
Rating 2 - Terrible. 14 out of 142 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm happy to be near the Cathedral. Room size is good. Swimming pool is topped up and clean. The best is thdt it's quiet, day and night.
Stayed 27 nights in Dec 2025

8/10 Good

miss aneta

Liked: Cleanliness, staff & service
Traditional rooms, large, clean. Comfortable queen size bed. I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.
Stayed 3 nights in Dec 2025

4/10 Poor

Hrvoje

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Stayed 1 night in Aug 2025

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Dianne Allyza

Liked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

Carole

2 star hotel

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
Stayed 5 nights in Jan 2025

2/10 Terrible

carlos, East Wenatchee

Stayed 2 nights in Oct 2024

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
Stayed 5 nights in Nov 2024

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó. No lo recomiendo ni regresaría. Me quedé 5 noches. Hice check in por la noche, y la habitación que me correspondía estaba sucia. Me asignaron una nueva habitación, pero ésta no estaba mejor: Había telarañas en prácticamente todas las esquinas, piso y techo. No hay agua caliente en la regadera. No hay un solo gancho para colgar toallas en el baño. No hay separación para el área de la regadera, por lo que el wc termina empapado al bañarse. El colchón de la cama no es cómodo, se hunde. Las almohadas súper planas. Por las noches encendían como un motor que se encendía y apagaba, casi imposible de ignorar. El personal en general fue amable, pero no compensa la baja calidad del hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Ranpreet

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Staff at night does not speak English
Stayed 1 night in Sep 2024

8/10 Good

Constance

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Stayed 21 nights in May 2024

10/10 Excellent

Ana Karen

Stayed 3 nights in Jan 2024

10/10 Excellent

Adrianus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
Stayed 1 night in Jul 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.

6/10 Okay

Jesus

Travelled with family
Liked: Amenities, property conditions & facilities
La habitación está decente, pero los baños no tenían buen olor, nos quedamos sin agua y nunca me hicieron cambio de sábanas en una semana, es barato así que tampoco exigir tanto
Stayed 6 nights in Jan 2026

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El personal fue amable, el hotel es bonito, ideal para dormir una noche. Creo que a los baños le hace falta mantenimiento
Stayed 1 night in Jan 2026

10/10 Excellent

Jesus Martin

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio y muy buena ubicación del hotel
Stayed 7 nights in Jan 2026

2/10 Terrible

Carlos

Travelled with family
Disliked: Amenities, property conditions & facilities
La habitacion bien, algo escasa el agua, el personal muy atento y servicial. Pero todas las areas comunes despues de las 5:00 constantemente vez rstones deambulando de un lado a otro.
Stayed 4 nights in Jan 2026

6/10 Okay

Victor

Liked: Staff & service, amenities
Disliked: Cleanliness
La habitación tenía un exceso de olor a humedad . La luz del baño fue improvisada con una extensión ya que el soquet instalado en el baño no servia. No hubo limpieza en la habitación por parte del personal del hotel El personal muy amable y atento .
Stayed 5 nights in Jan 2026

8/10 Good

Francisco

Stayed 2 nights in Dec 2025

8/10 Good

angel

Liked: Cleanliness, staff & service
Le falta remodelación
Stayed 2 nights in Dec 2025