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Get an overview of this hotel
Comfortable hotel with free breakfast and 24-hour front desk

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Smoke-free property
24-hour front desk

With a stay at Hotel Nuxká by Heaven in Telchac Puerto, you'll be near the beach, just a 5-minute walk from Sayachaltun Ecological Reserve and 7 minutes by foot from Telchac Puerto City Hall. This hotel is 26 mi (41.9 km) from Progreso Beach and 26.9 mi (43.3 km) from Progreso Pier.

Make yourself at home in one of the 19 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and electric kettles.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.

Enjoy a satisfying meal at RESTAURANTE NUXKÁ serving guests of Hotel Nuxká by Heaven. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:30 AM.

Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 19
  • Free breakfast
  • 24-hour front desk
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Daily
  • Beach umbrellas
  • Beach towels
  • Terrace
  • Free cooked-to-order breakfast
  • Nature reserve
  • Outdoor furniture
  • Off-street parking
  • No accessible shuttle

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Nuxká by Heaven offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include showers, bathrobes, and hair dryers. This Telchac Puerto hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Minibar
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Premium bedding
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 50
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Number of beds 2
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Changing table
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Travel cot
  • Tile flooring in room

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:30 AM.

RESTAURANTE NUXKÁ - Onsite family restaurant.

BAR NUXKÁ - Onsite rooftop bar. Open daily.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool.

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Mastercard, debit cards, and cash. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

No lifts

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Social distancing measures are not in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Hotel Names

  • Hotel Nuxká by Heaven Hotel
  • Hotel Nuxká by Heaven Telchac Puerto
  • Hotel Nuxká by Heaven Hotel Telchac Puerto

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Children may not be eligible for complimentary breakfast.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

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