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Room type Options Nightly price Book
Standard Double Room, Multiple Beds
28 square metres
2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Studio Suite, 1 Queen Bed, Pool View
38 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Bathtub
50 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite, 2 Queen Beds
65 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Presidential Suite
Room with view
70 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Suite
Room with view
83 square metres
1 Queen Bed and 2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale Art Deco hotel, walk to Paseo de Montejo

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Concierge services

With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This upscale hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía.

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.

Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 63
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2018
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Free reception
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Fully fenced
  • Outdoor furniture

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • TV size 32
  • Separate bedroom
  • LED TV
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Electrical adaptors/chargers
  • Visual fire alarm
  • Wardrobe
  • Toothbrush and toothpaste not available

Where to Eat

A complimentary manager's reception is offered each day.

BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 180.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Debit cards

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 169–199 for adults, and MXN 99–99 for children
  • Rollaway bed fee: MXN 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Palacio Maya Merida
  • Palacio Maya Merida
  • Hotel Palacio Maya Mérida
  • Palacio Maya Mérida
  • Palacio Maya
  • Hotel Palacio Maya Hotel
  • Hotel Palacio Maya Mérida
  • Hotel Palacio Maya Hotel Mérida

We should mention

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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