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Hotel Plaza by Kavia

2.5 star property

Photo gallery for Hotel Plaza by Kavia

Enjoy the rooftop pool surrounded by lush greenery and take in the views from the balcony.
Stunning hotel corridor with a central open-air balcony area, flanked by doors and featuring a sloped ceiling.
Two single beds with matching headboards and lamps, a large window with an outside view.
Stunning atrium with a large water feature and seating areas on two balconies.
Stunning atrium corridor with a palm tree and elegant touches.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Yucatan International Convention Center
    ‪11 min walk‬
  • U.S. Consulate Merida
    ‪13 min walk‬
  • Mérida Cathedral
    ‪20 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio Suite

Relax in a spacious room with a large bed, wooden headboard, and a separate bathroom area.

Deluxe Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Relax in a stylish room with a large bed, tufted headboard, and matching bench.

Standard Room

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Relax in a spacious room with a large bed, tufted headboard, and matching bench, plus a cozy seating area with a cushioned bench and sofa.

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

Relax in a serene space with a neatly made bed, wooden nightstand, and large mirror.

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Two single beds with matching headboards and footboards, each with a bench, are featured in this room.

Standard Double Room

8.4 out of 10
Very good
(50 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Relax by the serene pool surrounded by lush palm trees and large windows.

Hotel El Español Paseo de Montejo

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1368)
The price is NZ$109
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hotel El Español Paseo de Montejo

About the area

Mérida

With a stay at Hotel Plaza by Kavia, you'll be centrally located in Mérida, steps from Paseo de Montejo and 13 minutes by foot from Yucatan International Convention Center. .This hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.9 mi (1.5 km) from Mérida Cathedral.

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • U.S. Consulate Merida - 13 min walk - 1.1 km
  • Parque Santa Lucía - 13 min walk - 1.1 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Piensarosa - ‬3 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪El Apapacho - ‬6 min walk
  • ‪El Pico de Orizaba - ‬5 min walk

About this property

Hotel Plaza by Kavia

Hotel with free parking, steps from Paseo de Montejo
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 220 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 446 out of 716 reviews
Rating 8 - Good. 165 out of 716 reviews
Rating 6 - Okay. 51 out of 716 reviews
Rating 4 - Poor. 25 out of 716 reviews
Rating 2 - Terrible. 29 out of 716 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

8/10 Good

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities
Confy Hotel in convenient location.
Stayed 3 nights in Apr 2025

6/10 Okay

Klaus

Travelled with family
Disliked: Amenities
The parking is 400 m away from the hotel. The lock couldn’t be opened so we had to wait for an hour to get it fixed when we left. There are only 2 towels in the room for two… no shower mat. The mattress is pretty comfortable. The window is small.
Stayed 1 night in Apr 2025

10/10 Excellent

Alfredo

Stayed 8 nights in Mar 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Very clean. Highly recommended and in a great area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money spent. Has all the essentials and very conveniently located. Staff is super friendly. This is not a luxury property but it’s good enough when traveling on a budget
Stayed 6 nights in Mar 2025

8/10 Good

Marko

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo está excelente en el lugar!
Stayed 1 night in Feb 2025

10/10 Excellent

ZULMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious hotel. Right on Montejo avenue. Walkable distace to restaurants, museums, downtown. Courteous staff. Just perfect for our 5 days stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Stayed 4 nights in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, will be back!
Stayed 1 night in Mar 2025

8/10 Good

NURY ARIANNECK

Stayed 1 night in Feb 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenience. There was no coffee with the coffee pot, but to be honest, I didn’t ask for any either. Wonderful for the price and location. Would recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Greg

Stayed 1 night in Feb 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

alfredo, AURORA

Travelled with group
Liked: Property conditions & facilities
Excelente servicio al cliente y muy limpios los cuartos y acogedor
Stayed 1 night in Feb 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

clean ,new hotel in good location

I chose this hotel because of location and my late arrival.On Hotels.com this hotel advertises a 24/7 front desk however after booking I received numerous email stating that if I was to arrive after 6 pm to contact the property beforehand. This proved impossible for me and for the help desk at Hotels.com. Eventually ( on the scheduled morning of check-in) I received a message saying someone would be there to welcome me. This mix up offered me hours of worry and consternation that were not necessary if the hotel services had been described correctly on Hotels.com
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with a private patio! Hotel is close but not directly in the center. Everything one needs is walkable. Good coffee shop at ground floor for when being adventurous with breakfast isn’t in the cards.
Stayed 6 nights in Dec 2024

4/10 Poor

Barbara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We found a croach at the room. Not a nice experience
Stayed 1 night in Dec 2024

10/10 Excellent

Sol

Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money! Staff is friendly, the location is priceless. Highly recommended for someone who is on a budget but doesn’t want to sacrifice being in an area where all the fun happens
Stayed 8 nights in Dec 2024

4/10 Poor

Leslie

Stayed 1 night in Dec 2024