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Room type Options Nightly price Book
Premium Suite, 2 Bedrooms, Private Pool
54 square metres
1 King Bed and 1 Queen Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Double Room, 2 Queen Beds, Private Pool
38 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room, 2 Queen Beds
42 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 King Bed, Private Pool
35 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel near Paseo de Montejo

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
24-hour front desk
Concierge services

With a stay at Hotel Unknown in Mérida (Mérida Centro), you'll be within a 5-minute drive of Paseo de Montejo and Mérida Cathedral. This hotel is 2 mi (3.2 km) from U.S. Consulate Merida and 2.2 mi (3.6 km) from Yucatan International Convention Center.

Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.

At Hotel Unknown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 20
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Food and water bowls

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Room Amenities

Hotel Unknown offers 20 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Balcony or patio
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Fan
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Toothbrush and toothpaste not available
  • Change of towels: Every number of days 3
  • Change of bed sheets: Every number of days 3

Where to Eat

Hotel Unknown has a restaurant on site.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • No lift (single-level property)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of MXN 280 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No lifts

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Pets cannot be left unattended

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Fees

Optional extras

  • Pet fee: MXN 280 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Unknown Hotel
  • Hotel Unknown Mérida
  • Hotel Unknown Hotel Mérida

We should mention

Pool access available from 10:00 AM to 9:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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