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Hyatt Place Merida/Via Montejo

2.5 star property

Photo gallery for Hyatt Place Merida/Via Montejo

Restaurant
Lobby
Outdoor pool
Lobby
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Calle 60 Av Prolongacion Paseo de Montejo no 1, Colonia Via Montejo, Mérida, YUC, 97180
  • Place, The Harbor Lifestyle Mall
    ‪2 min walk‬
  • Place, U.S. Consulate General Mérida
    ‪2 min walk‬
  • Place, Plaza Galerias Mall
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Roll-in Shower

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Roll-in Shower

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds, High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Room (2 Queen Beds, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds)

In-room safe, blackout curtains, free WiFi, bed sheets

Room (2 Queen Beds)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (2 Queen Beds)

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Room (2 Queen Beds)

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Mérida

With a stay at Hyatt Place Merida/Via Montejo in Mérida (Zona Industrial), you'll be steps from U.S. Consulate General Mérida and 3 minutes by foot from The Harbor Lifestyle Mall. .This hotel is 0.7 mi (1.1 km) from Plaza Galerias Mall and 1.2 mi (1.9 km) from Yucatán Siglo XXI Convention Center.

What's nearby

  • The Harbor Lifestyle Mall - 2 min walk - 0.2 km
  • U.S. Consulate General Mérida - 2 min walk - 0.2 km
  • Plaza Galerias Mall - 10 min walk - 0.9 km
  • Yucatán Siglo XXI Convention Center - 19 min walk - 1.7 km
  • Paseo de Montejo - 4 min drive - 2.2 km

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 29 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Texas Roadhouse - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Popeyes Louisiana Chicken - ‬2 min drive

About this property

Hyatt Place Merida/Via Montejo

Hyatt Place Merida/Via Montejo offers 142 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 142 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Hyatt Place Merida/Via Montejo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Hyatt Place Merida/Via Montejo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 206 reviews
Rating 8 - Good. 28 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 3 out of 206 reviews
Rating 2 - Terrible. 3 out of 206 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

OSCAR

Stayed 1 night in Jan 2026

10/10 Excellent

Inessa

Stayed 1 night in Jan 2026

10/10 Excellent

Lupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate clean. Very comfortable room for my family of five.
Stayed 1 night in Dec 2025

10/10 Excellent

Dannia

Stayed 2 nights in Jan 2026

10/10 Excellent

katya

Stayed 7 nights in Dec 2025

10/10 Excellent

Mandana

Stayed 6 nights in Dec 2025

10/10 Excellent

Norma Eugenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the friendly staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria de los Angeles Gonzalez

Liked: Cleanliness
The rooms were always clean but what made extra special our stay was the súper friendly staff, especially Lucila. She smiled always and did everything we needed, acted as concierge, bussed tables, recommended restaurants and places to visited, day and night. Every other staff member was the same. Even security helped with our Uber
Stayed 9 nights in Dec 2025

10/10 Excellent

Diego

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk were great! Very flexible and understanding, super willing to help. Especially Fernando and Karla were incredible hosts.
Stayed 1 night in Dec 2025

10/10 Excellent

Angelica

Stayed 1 night in Dec 2025

10/10 Excellent

Adrian Israel

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Nov 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

ALFREDO

Travelled with family
Liked: Cleanliness, staff & service, amenities
El lugar está nuevo menos de 2 meses de apertura, enfrente está plaza Harbor no hay nada pero detrás del hotel encontrarás plazas, cotsco, restaurantes, cines y demás a poco metros, está súper útil para quienes vayan a sacar su visa ya que el consulado está en frente, sales y a formarte, el periférico está muy cerca, si vienes de Cancún o de Mérida, está muy adecuado. Tiene un desayuno incluido básico pero suficiente y sano, las camas limpias, toallas nuevas, baños limpios, una pequeña sala súper cómoda, tiene un pequeño refri para enfriar bebidas súper útil, tazas, vasos, agua, toallas de mano, secadora de cabello, plancha y planchador y hasta un pequeño clóset, almohadas confortables e igual el colchón, está muy pero muy bien para unos 2 o 3 días, tiene alberca y un gran jardín, estacionamiento si llevas coche, conectores por todos lados y si no llevas dock ahí directo con solo el cable. La verdad muy bueno y agradable, un gran espacio de cafetería con un servicio completo. En pocas palabras, vale mucho la pena en toda la extensión de la palabra, no hallaras nada malo. Espero que sigan así y no solo por ser nuevo este de lujo. Nos vemos pronto de regreso para las visas
Stayed 1 night in Jan 2026

10/10 Excellent

Hector M

Stayed 1 night in Jan 2026

8/10 Good

Lourdes

Stayed 1 night in Jan 2026

8/10 Good

Lourdes

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
La habitación estuvo bien el personal muy amables el restaurante tiene muy pocas opciones de comida
Stayed 1 night in Jan 2026

8/10 Good

Zuzan

Stayed 1 night in Jan 2026

10/10 Excellent

Jose Alberto

Stayed 1 night in Jan 2026

10/10 Excellent

Eliseo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excelente para ir de trabajo
Stayed 1 night in Jan 2026

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities
Todo muy bien 👍
Stayed 3 nights in Jan 2026

4/10 Poor

NOE G

Stayed 1 night in Jan 2026

8/10 Good

Maria Fernanda Vazquez, Zempoala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y atento. Tanto en recepción como en restaurante. Solo tengo comentarios sobre el desayuno: Los huevos revueltos estaban crudos y el omelet frío. La salsa para chilaquiles muy espesa. No habia cafe disponible.
Stayed 1 night in Jan 2026

10/10 Excellent

jose alonso

Stayed 2 nights in Dec 2025

10/10 Excellent

César Eduardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio y habitaciones
Stayed 1 night in Jan 2026