Reef Yucatan Hotel and Convention Center All Inclusive

3.0 star property

Photo gallery for Reef Yucatan Hotel and Convention Center All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Down duvets, bed sheets
Snack bar
Games room
Sun deck

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • All-inclusive
  • Bar
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407
  • Place, Xcambó
    ‪16 min drive‬
  • Place, Telchac Puerto Park
    ‪21 min drive‬
  • Place, Telchac Puerto City Hall
    ‪21 min drive‬

Room options

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Garden View

8.2 out of 10
Very good
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Sea View

7.4 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Telchac Puerto

When you stay at Reef Yucatan Hotel and Convention Center All Inclusive in Telchac Puerto, you'll be by the sea, you'll be a 9-minute drive from Xcambó. .This beach hotel is 23 mi (37.1 km) from Progreso Beach and 23 mi (37.1 km) from Progreso Pier.

What's nearby

  • Xcambó - 16 min drive - 7.9 km
  • Telchac Puerto Park - 21 min drive - 6.8 km
  • Telchac Puerto City Hall - 21 min drive - 6.8 km
  • Telchac Puerto Lighthouse - 22 min drive - 7.1 km
  • Playa Uaymitun - 28 min drive - 13.5 km

Getting around

  • Mérida International Airport (MID) - 74 min drive

Restaurants

  • ‪Kokomo - ‬8 min drive
  • ‪Palmarena - ‬7 min drive
  • ‪Playa Viva - ‬9 min drive
  • ‪Restaurante Sea Friend - ‬9 min drive
  • ‪Restaurante El Angelito - ‬9 min drive

About this property

Reef Yucatan Hotel and Convention Center All Inclusive

Beach hotel with 2 restaurants and a private beach
Reef Yucatan Hotel and Convention Center All Inclusive offers 135 air-conditioned accommodations with complimentary toiletries and ceiling fans. Rooms open to balconies. Beds feature down comforters. Smart televisions come with cable channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
A private beach and an outdoor tennis court are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Relax on the private beach or enjoy other recreational amenities such as a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with international cuisine at Maalob Hanal, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Maalob Hanal - This buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Balche Hanal - Onsite rooftop bar. Open daily.

All-inclusive details

All-inclusive room rates at Reef Yucatan Hotel and Convention Center All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balche Hanal
  • Maalob Hanal

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • Beach

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 750 per pet, per stay, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 750 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Reef Yucatan All Inclusive Hotel
Reef Yucatan All Inclusive Hotel Miramar
Reef Yucatan Miramar
Reef Yucatan All Inclusive Hotel Telchac Puerto
Reef Yucatan Telchac Puerto
Reef Yucatan
Reef Yucatan All Inclusive Telchac Puerto
Reef Yucatan All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Inclusive Telcha
Reef Yucatan Hotel Convention Center
Reef Yucatan Hotel Convention Center All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Hotel and Convention Center All Inclusive Hotel

Reef Yucatan Hotel and Convention Center All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 274 out of 774 reviews
Rating 8 - Good. 222 out of 774 reviews
Rating 6 - Okay. 135 out of 774 reviews
Rating 4 - Poor. 78 out of 774 reviews
Rating 2 - Terrible. 65 out of 774 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
La comida no buena el snack malo El restaurant horarios muy limitados No tienes para dejar baucher para cargos extras
Stayed 1 night in Aug 2025

4/10 Poor

Eduardo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old. Terrible condition. Terrible service. Dirty. No beach.
Stayed 5 nights in Jul 2025

8/10 Good

Alejandra, IRVING

Stayed 2 nights in Jul 2025

4/10 Poor

Irma

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There was water shut-down due to pipe burst. The electrify failed (went off) 3 times. Management did not wanted to refund or modify my booking.
Stayed 3 nights in Jul 2025

6/10 Okay

eliseo

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Frank

Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, amenities
I loved it, very clean, the staff was super friendly and the food was delicious. Definently coming back.
Stayed 2 nights in Jul 2025

4/10 Poor

Paulina

Stayed 4 nights in Jul 2025

8/10 Good

Cindy Brooks Parks Cassandra, Morrisville

Travelled with group
Liked: Property conditions & facilities
The property was really nice clean and staff was great. There was hardly anyone who spoke English. I guess I need to really learn Spanish..
Stayed 3 nights in Jun 2025

6/10 Okay

Carol

Travelled with family
Liked: Staff & service
The property could be very special but, looks like the owners have not done any renovations for years. No access to the beach because of erosion. The rooms lacked decor. The buffet was undesirable. Cold food and lack of choices. The staff was wonderful though. Very friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Alfonso Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
El hotel hace muchos años debió de ser muy bonito, ahora está muy descuidado oxidado, no funciona la puerta de la terraza se nos apagó el aire acondicionado en la madrugada y no pudimos dormir por el calor, la comida mala , en general amarga experiencia
Stayed 5 nights in May 2025

8/10 Good

Grisel Amanda

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Excelente muy amables solo revisar que las puertas y ventana que da al mar no tienen cerraduras están rotas
Stayed 2 nights in Apr 2025

10/10 Excellent

José Luis

Travelled with family
Excellent outstannding quality service
Stayed 1 night in Apr 2025

10/10 Excellent

Arturo

Stayed 8 nights in Mar 2025

6/10 Okay

Nastassja

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Miguel Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alberca

En general bien, solo unos detalles con la alberca
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sonia

Liked: Staff & service, property conditions & facilities
No tiene playa
Stayed 2 nights in Feb 2025

8/10 Good

María, Hawthorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Nice ocean views that what I book with you…. but needs a lot of attention like cleaning maintenance and the enter to the property is to bad a lot of holes to get in to the property. At least make a drive way. Food was ok. But coffee on a foam cup?? Really?? Drinks really bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian, Bahia de Banderas

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Doris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Carlota

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Carina

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I rate this property low due to the lack of cleanliness, attention from staff, and accountability. We stayed longer due to family and activities we wanted to do in the area but even before arrival to the property the front desk never picked up thier phone. We even arrived and called the front desk and noticed that the receptionist was ignoring incoming calls. Also, beware of the lack of cleanliness within the rooms. After being checked in we proceeded to our room to find a large spider with web all over the room. I did address this with the front but I was met with push back instead of moving me to a clean room. After back and forth I was able to move to a different room. Within this room I found a bed bug and cockroach, mind you it was my finally day so no further room change was made. Also, when speaking to the front desk very little was done to take accountability and provide excellent customer service without having to push for the hotel to address my needs. I believe this hotel is not a good option and you should spend your money elsewhere, where you matter to the hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Geraldine

Liked: Cleanliness
Stayed 2 nights in Feb 2025