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Best Western Majestic

3.0 star property

Photo gallery for Best Western Majestic

Lobby
Creator video
Terrace/patio
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Place, Madero Street
    ‪1 min walk‬
  • Place, Metropolitan Cathedral
    ‪2 min walk‬
  • Place, Zócalo
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Accessible Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Accessible Two Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King or Twin Room

Combined shower/bathtub, free toiletries, hair dryer, towels

King or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for twin Room

Premium bedding, in-room safe, desk, laptop workspace

twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for king Room

Premium bedding, in-room safe, desk, laptop workspace

king Room

  • Sleeps 2
  • Free Wi-Fi

King Suite

  • Sleeps 2
  • Free Wi-Fi

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About the area

Mexico City

With a stay at Best Western Majestic, you'll be centrally located in Mexico City, steps from Zócalo and 9 minutes by foot from Palacio de Bellas Artes. .This family-friendly hotel is 0.5 mi (0.8 km) from Alameda Central and 1.6 mi (2.6 km) from Paseo de la Reforma.

What's nearby

  • Madero Street - 1 min walk - 0.0 km
  • Metropolitan Cathedral - 2 min walk - 0.2 km
  • National Palace - 3 min walk - 0.3 km
  • Zócalo - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 12 min walk - 1.0 km

Getting around

  • Zocalo Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪Centro Refrescante Coca Cola - ‬1 min walk
  • ‪El Balcón del Zócalo - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk

About this property

Best Western Majestic

Best Western Majestic offers 84 accommodations with espresso makers and safes. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 84 guestrooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and September 16.
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Best Western Majestic Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 462 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 147 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 76 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

maria del rosario

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Clean simple and right next to Zocalo highly recommend to move around
Stayed 2 nights in Jan 2026

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Location
Stayed 4 nights in Jan 2026

10/10 Excellent

oscar

Stayed 3 nights in Jan 2026

2/10 Terrible

yasmin

Stayed 1 night in Jan 2026

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, courteous service, fantastic rooms and gorgeous facilities. The location is fabulous. Had fantastic stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

William, Calgary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Organized front desk staff.
Stayed 1 night in Jan 2026

8/10 Good

Colney

Stayed 3 nights in Jan 2026

4/10 Poor

Sandi

Stayed 1 night in Jan 2026

10/10 Excellent

Keng, Edmonton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, friendly staff, good food, close to attractions
Stayed 1 night in Jan 2026

6/10 Okay

Carmen

Stayed 3 nights in Jan 2026

2/10 Terrible

Laura, Victoria

Disliked: Staff & service, property conditions & facilities
The hotel is old and under repair. The elevator did not work at all and the cargo elevator was under construction. We left after 1 sleepless night and moved over to the Barcelo. You get what you pay for.
Stayed 4 nights in Jan 2026

6/10 Okay

Martin, Lockport

Disliked: Cleanliness, amenities, property conditions & facilities
The property needs updating. The elevator takes forever. The buffet is overpriced and the food is just sustenance. The bathroom had other people’s hair in it. The only thing that saved it was the location and the view to el Zocalo. We should have started elsewhere.
Stayed 4 nights in Dec 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were great, location is amazing - close to many major tourist attractions, restaurants, and shopping However, be aware that outside noise is near constant and walls between rooms are far from sound proof.
Stayed 5 nights in Jan 2026

10/10 Excellent

Terrence

Travelled with family
Location and historic hotel can't be beat.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, the afternoons do get really warm and we didn’t know there was no ac in the rooms; there was a fan bit for four bodies I didn’t cool the room.
Stayed 3 nights in Dec 2025

6/10 Okay

ENRIQUE, Chicago

Liked: Cleanliness
The room was good enough. Since the building is old. We went in December and at night the room gets cold. No heater available. The staff was very helpful and friendly.
Stayed 7 nights in Dec 2025

6/10 Okay

mariano

Not ideal for rest or comfort, but the staff and location is great!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

milton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in Dec 2025

10/10 Excellent

milton

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2026

6/10 Okay

Norma, Upper Marlboro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in the historic district, be in a walkable area, and do not mind the loud atmosphere then this is the place to stay. The hotel itself is in a very historic building. The hotel breafast was a buffet and something i would definitely skip because there are way better options outside.
Stayed 9 nights in Dec 2025

10/10 Excellent

Edwin

Stayed 1 night in Dec 2025

10/10 Excellent

BERNARDO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have a great time at this property, great location, room was clean, it does have on property restaurant with bar, staff was very friendly and willing to help, lost of things to do around, area is safe to walk
Stayed 1 night in Dec 2025

10/10 Excellent

Aavron

Travelled with family
Liked: Cleanliness, staff & service
Staff was great, very nice place to stay with a great location.
Stayed 1 night in Dec 2025

6/10 Okay

Rosalba

Travelled with family
Liked: Staff & service
There’s no parking onsite. The streets were closed and we had to haul our luggage from at least two blocks over. There was no hot water at around 6 pm. There was a festival going on but it was noisy and difficult to get any sleep. Towels, bedding, curtains all had stains. The bathroom floors have a center drain and everything gets wet when you shower.
Stayed 1 night in Dec 2025