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Capitalia Reforma Chapultepec

4.5 star property

Photo gallery for Capitalia Reforma Chapultepec

In-room safe, desk, laptop workspace, iron/ironing board
Luxury Apartment
In-room safe, desk, laptop workspace, iron/ironing board
Superior Apartment, 2 Bedrooms | Terrace/patio
Superior Apartment, 2 Bedrooms | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
18 Tolstoi, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Suite

In-room safe, desk, laptop workspace, iron/ironing board

Traditional Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Premium Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 269 reviews
The price is NZ$298
includes taxes & fees
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About the area

Mexico City

With a stay at Capitalia Reforma Chapultepec in Mexico City (Reforma), you'll be a 3-minute walk from Paseo de la Reforma and 12 minutes by foot from Chapultepec Park. .This luxury condo is 1.1 mi (1.8 km) from Angel of Independence Monument and 3.1 mi (4.9 km) from World Trade Center Mexico City.
View more Condo rentals in Mexico CityOpens in a new window

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • National Museum of Anthropology - 10 min walk - 0.9 km
  • Angel of Independence Monument - 15 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Kung Fu Noodle - ‬1 min walk
  • ‪totte para todos - ‬1 min walk
  • ‪Central de Pizzas - ‬2 min walk
  • ‪Hamburguesas HM - ‬3 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Capitalia Reforma Chapultepec

Capitalia Reforma Chapultepec offers 46 air-conditioned accommodations with espresso makers and safes. This Mexico City condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 46 air-conditioned rooms featuring espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.
Featured amenities include a 24-hour front desk and luggage storage.

Property amenities

Pool/Spa

  • Massage
  • Spa services

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • In an entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 46 units
  • 5 floors
  • Built in 2025

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Capitalia mobile app before check-in
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Capitalia Reforma Chapultepec Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 142 reviews
Rating 8 - Good. 23 out of 142 reviews
Rating 6 - Okay. 9 out of 142 reviews
Rating 4 - Poor. 7 out of 142 reviews
Rating 2 - Terrible. 6 out of 142 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria Camila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, the only thing is I wish the AC had heating options since the days we were there it was very cold. We had to ask for 2 extra blankets. Also one day they missed the cleaning but I messaged the WhatsApp and the next day they did it.
Stayed 4 nights in Jan 2026

10/10 Excellent

Maziar

Travelled with group
Liked: Cleanliness, amenities
Very clean, well designed rooms. Small hiccup during the stay but the staff handled it very well.
Stayed 5 nights in Feb 2026

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff excelent and the room excelent as well. Very comfortable
Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Bonitos Cuartos
Stayed 1 night in Jan 2026

10/10 Excellent

Giorgio

Stayed 3 nights in Jan 2026

2/10 Terrible

Luis Alberto

Travelled with group
Liked: Cleanliness
Disliked: Amenities
We were not satisfied with our stay. Daily room cleaning was stipulated, but the room was not cleaned every day. The in-room safe box did not work, and basic amenities such as coffee capsules, bottled water, and toilet paper were very limited. There is no proper front desk service—only one security person available 24/7 to grant access, with no ability to assist guests.
Stayed 5 nights in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

8/10 Good

Chelsea

Liked: Cleanliness, amenities
We stayed in a junior studio suite. It was a great space. It was a minimalist design, but had everything we needed. The traffic noise was loud at times, but we drowned it out with a sound app. The front staff were present 24hours/day, but knew little English- which, again, was fine for us. I enjoyed the location and the ease of access to different parts of town.
Stayed 5 nights in Jan 2026

4/10 Poor

Mayra

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 8 nights in Jan 2026

10/10 Excellent

KRISTIEN

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything went smooth check in was easy room was clean areas are clean staff is friendly and helpful I do recommend to stay here
Stayed 1 night in Jan 2026

4/10 Poor

Erwin

Liked: Cleanliness, amenities
The room was fine really, but there were some issues. They will not give you a code to get into the building. Rather, you have to wait for security to let you in and out. Sometimes you’re left standing outside for quite some time. It’s very inconvenient. Electricity went out one night for a few hours and then, even when it came back, there was no running water for quite some time. I got locked out of my room once and security told me to figure it out by messaging the property. Stay somewhere else.
Stayed 5 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Loved it very clean spacious and new Hard to improve on maybe invest in larger signage outside as it’s quite hard to find at first but overall 10/10
Stayed 3 nights in Jan 2026

10/10 Excellent

Christina, Maylene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This place is very nice! It’s super clean and it’s new. Only thing is if you don’t like being cold take a warm blanket because the place can get very cold and there is no heat
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

2/10 Terrible

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Feb 2026

10/10 Excellent

JOSE RAUL

Liked: Cleanliness, amenities
Buen alojamiento, recomendable, comodo y bien ubicado. Me gustaría sugerir el check out fuera una hora después.
Stayed 2 nights in Feb 2026

6/10 Okay

Edgar Roberto

Stayed 1 night in Feb 2026

8/10 Good

mariana

Stayed 1 night in Jan 2026

6/10 Okay

Andres A

Liked: Cleanliness
Las habitaciones son más pequeñas de lo que parecen.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrés

Business traveller
Liked: Cleanliness, amenities
Excelente opción… habitación de lujo!
Stayed 1 night in Jan 2026

10/10 Excellent

MARY GELLY

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Impecable todo bien solo el jueves salí 8 am regresé a las 4 pm y la habitación no estaba hecha y tuve que tender yo mi cama. Fuera de eso de verdad gran lugar
Stayed 2 nights in Jan 2026

8/10 Good

ANA CAROLINA

Liked: Cleanliness, property conditions & facilities
Personal amable, habitaciones impecables, muy bien decorado, lo unico que no me gusto es que se oye muchisimo ruido de la calle.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026