All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
You would think that after staying with them over 13 nites they would value me and accommodate me another emergency nite nite for the same price as a curtesy , but no way , they wanted me to pay triple ! Bad customer service !
Overall good experience... no issues. The only unfortunate thing was that our unit was on the first floor making it necessary to have the drapes closed as the facing buildings across the street are quite close.
Would recommend higher floors for best experience.
All staff were VERY good!
Gracias!
The rooms are a mix of nice and very basic. Certainly not the star level that the place claims to be. The bed was comfortable but didn’t have a top sheet. The bottom sheet didn’t stay tucked in. The coffee packet was of poor quality. I looked at the breakfast buffet option and passed for the lack of quality. The windows are clouded dirty and the HVAC was very noisy although it did control the temp if you could sleep through the noise. Would not return or recommend.