Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Lobby
Building design
Building design
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

View map
Mexico City
  • Zócalo
    ‪5 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(52 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mexico City

With a stay at Gran Hotel Ciudad de Mexico Zocalo View, you'll be centrally located in Mexico City, just a 4-minute walk from Zócalo and 10 minutes by foot from Palacio de Bellas Artes. .This luxury hotel is 0.6 mi (1 km) from Alameda Central and 1.5 mi (2.5 km) from Paseo de la Reforma.

What's nearby

  • Metropolitan Cathedral - 3 min walk - 0.3 km
  • Zócalo - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km
  • Alameda Central - 12 min walk - 1.0 km
  • Paseo de la Reforma - 4 min drive - 1.9 km

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪Restaurante Bar Terraza - ‬1 min walk
  • ‪La Parroquia de Veracruz - ‬2 min walk
  • ‪El Rey del Pavo - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and a fitness center
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Cafe Ciudad de Mexico, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 7804 square feet (725 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 927 out of 1047 reviews
Rating 8 - Good. 70 out of 1047 reviews
Rating 6 - Okay. 27 out of 1047 reviews
Rating 4 - Poor. 7 out of 1047 reviews
Rating 2 - Terrible. 16 out of 1047 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Josue

Stayed 2 nights in Jun 2025

6/10 Okay

Juana yesenia

Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel decor was beautiful
Stayed 4 nights in May 2025

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The hotel was beautiful and very centrally located for many things that we had planned to do and see. We definitely hope to go back to Mexico City and stay here again!
Stayed 7 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Picking this hotel was like finding a diamond in the ruff. I dont believe there is anything i can say about this place getting there was half the adventure and i would definitely be staying here again
Stayed 5 nights in Jun 2025

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice room.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Amenities
Beautiful view of the Zocalo. Amazing stained glass ceiling. Excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arturo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location service clean
Stayed 7 nights in Jun 2025

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Hospitality was amazing especially Emmanuel. Emmanuel was so kind and helpful. It is a beautiful hotel and very clean. The amenities were excellent. The lounge was well stocked. The concierge was always helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very walkable area. Very close to local sights. Beautiful and spacious room. Staff was incredible and so helpful! Amazing extras! Wine, snacks and concierge lounge. The hotel itself was beautiful. The elevator and stain glass ceiling are not to be missed.
Stayed 1 night in Jun 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, we were in a great location and everything was clean and safe. I would come back.
Stayed 4 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, very historic with some of the original fixtures. The rooms are big and bathroom as well. We arrived on one of the worst’s days as there was a massive protest going on and apparently they were camped out all around the historic center which made it horrendous for us to get into the building. A bell boy met us 6 blocks away and carried our luggage to the hotel. We couldn’t use our rental car until we left the city. Overall the staff were very friendly and explained the buildings history. They do have a 24 hour lounge room with snacks which came in handy for the late night munchies. I would come back to stay but I will definitely make sure that it’s at a good time.
Stayed 2 nights in May 2025

8/10 Good

William B

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It truly is a remarkable building. Beautiful in every sense.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yanette De La

Stayed 5 nights in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was crowded and many homeless
Stayed 4 nights in Jun 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent but loud
Stayed 4 nights in Jun 2025

10/10 Excellent

oscar Perea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The friendly atmosphere
Stayed 2 nights in Jun 2025

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean. It was walkable to different museums. Only downside is that people were protesting for more than two weeks. I stayed one week and it was beautiful enjoying before people came and occupied the streets around the zocalo.
Stayed 7 nights in May 2025

8/10 Good

oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over all it was fine. we wanted to be at the zocalo and this is definitely the best location at centro historico. La Terraza is very nice but the cousine is not so good. for the level of place, i would have expected other options in terms of food offering. difficult to get in and out by car. definitley a place to go if you want to walk around centro historico.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Festival on Plaza sound check at 3:00 in the morning. Building was shaking.
Stayed 3 nights in Apr 2025

2/10 Terrible

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and service was nice but we were not contacted about the teacher strike. We had no idea what was happening until we arrived. The view was terrible and walking to and from our hotel was horrible. You had to be very careful not to go through the rope that was all around holding up the tents. The entire experience was horrible. We would have had better experience if we had been given the chance to make the decision whether to stay at the hotel or not after finding out what was going on in the area.
Stayed 3 nights in May 2025

2/10 Terrible

LUIS M, cruz manca

Stayed 1 night in Jun 2025

10/10 Excellent

Bohdan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic building
Stayed 7 nights in May 2025