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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Building design
View from property
Lobby
Building design

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Mexico City, CDMX
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for Master Suite Zocalo View

Master Suite Zocalo View

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast, lunch, dinner served; Mexican cuisine
Zocalo Central & Rooftop Mexico City
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.9 out of 5, Exceptional, 2,694 reviews
The price is NZ$328
includes taxes & fees
23 Feb - 24 Feb
Zocalo Central & Rooftop Mexico City

About the area

Mexico City

With a stay at Gran Hotel Ciudad de Mexico Zocalo View, you'll be centrally located in Mexico City, just a 4-minute walk from Zócalo and 10 minutes by foot from Palacio de Bellas Artes. .This luxury hotel is 0.6 mi (1 km) from Alameda Central and 1.5 mi (2.5 km) from Paseo de la Reforma.

What's nearby

  • Madero Street - 2 min walk - 0.2 km
  • National Palace - 3 min walk - 0.3 km
  • Metropolitan Cathedral - 3 min walk - 0.3 km
  • Zócalo - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Restaurante Terraza del Gran Hotel de la Ciudad de México - ‬1 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk
  • ‪El Rey del Pavo - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Parroquia de Veracruz - ‬2 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants, steps from Zócalo
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Cafe Ciudad de Mexico, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 7804 square feet (725 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 997 out of 1128 reviews
Rating 8 - Good. 79 out of 1128 reviews
Rating 6 - Okay. 29 out of 1128 reviews
Rating 4 - Poor. 7 out of 1128 reviews
Rating 2 - Terrible. 16 out of 1128 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Norely

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless with a great view. The staff were very courteous.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas Ray

Stayed 2 nights in Oct 2025

10/10 Excellent

ISABEL

Liked: Cleanliness, amenities, property conditions & facilities
Excelente customer service location
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, loved the place and people.
Stayed 1 night in Oct 2025

10/10 Excellent

Dana

Stayed 4 nights in Oct 2025

10/10 Excellent

Samuel

One of the coolest hotels we’ve stayed at! Location
Stayed 5 nights in Oct 2025

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in an excellent location and is stunningly beautiful inside. Staff are very nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Centro Historico. Close to main historical attractions. Many good restaurants nearby.
Stayed 3 nights in Oct 2025

10/10 Excellent

LEVI, Albuquerque

Stayed 2 nights in Oct 2025

10/10 Excellent

Bradley, Denfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in an iconic hotel. Def worth the extra to have a room facing the square: windows are double-glazed and black out curtains Endless options at the breakfast buffet, with some changes thought out the week. Amazing staff in all the different areas
Stayed 4 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 1 night in Oct 2025

10/10 Excellent

adelina

Liked: Cleanliness, staff & service, property conditions & facilities
The Brunch was excellent, and the staff and service very nice . Amazing views at the terrace.
Stayed 1 night in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel!

We loved our stay at this hotel, it's a beautiful building with stunning views of the Zocalo from the hotel restaurant. The room was very spacious and comfortable and all the staff were very friendly and helpful. Breakfast was really nice with lots of variety. I highly recommend staying at this hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mexico. Bar None.
Stayed 10 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not need parking but the location is ideal for shopping as well as experiencing the history of the City as well as archeologic digs within walking distance. Great meal choices and restaurants nearby as well as on the roof of the hotel.
Stayed 2 nights in Oct 2025

4/10 Poor

Rocio, Irvine

Travelled with family
Liked: Cleanliness
The eoom smelled too musty. And the other room where they changed me smelled of paint. . Very good kindness
Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Oct 2025

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming staff, they make you feel welcome, in the other hand the reception workers needs some attention with friendliness, The rooms are dated but very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous art deco hotel in the center of the Historic Center of CDMX. This is my third time staying here, and it is a beautiful, perfectly manicured and kept property with very attentive staff. Although we did not receive any VIP perks as we usually do, my only complaints are the restaurant is extravagantly priced for very mediocre food (although the view is stunning) and due to pedestrian restrictions cabs/Ubers cannot drive up to the front of the hotel anymore, meaning you have to drag your bags a block or so to the hotel entrance. However, all In all, these are minor inconveniences and the hotel iswell worth a stay in.
Stayed 5 nights in Oct 2025

8/10 Good

Jon

Stayed 4 nights in Oct 2025

10/10 Excellent

Julissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property loved the location and staff was excellent.
Stayed 4 nights in Oct 2025

8/10 Good

Deanna

Stayed 1 night in Oct 2025

10/10 Excellent

Acxell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel West excellent and clean.⭐⭐⭐⭐⭐ I was upgrade to a sweet with no extra charge with a wonderful view to the zocalo The staff was amazing.
Stayed 2 nights in Oct 2025