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Hilton Mexico City Santa Fe

4.5 star property

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, pool loungers
Creator video
Terrace/patio
Exterior
Daily to-go breakfast (MXN 415 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available

Explore the area

View map
Antonio Dovali Jaime No. 70, Mexico City, 1219
  • Place, Samara Shops
    ‪1 min walk‬
  • Place, Parque La Mexicana
    ‪17 min walk‬
  • Place, Tecnologico de Monterrey - Santa Fe
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds

9.6 out of 10
Exceptional
(34 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

50-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (1 King bed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite

1 bedroom, minibar, in-room safe, desk

Junior King Suite

  • Sleeps 3

View all photos for One Bedroom King Suite

Living area

One Bedroom King Suite

  • Sleeps 4

View all photos for Two Double Room

1 bedroom, minibar, in-room safe, desk

Two Double Room

  • Sleeps 4

View all photos for King Room

1 bedroom, minibar, in-room safe, desk

King Room

  • Sleeps 2

View all photos for Accessible King Room

1 bedroom, minibar, in-room safe, desk

Accessible King Room

  • Sleeps 2

View all photos for Executive Floor King Room

1 bedroom, minibar, in-room safe, desk

Executive Floor King Room

  • Sleeps 2

View all photos for Executive Floor Two Double Room

1 bedroom, minibar, in-room safe, desk

Executive Floor Two Double Room

  • Sleeps 4

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Front of property
Camino Real Santa Fe
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 2,640 reviews
The price is NZ$179
includes taxes & fees
22 Nov - 23 Nov
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About the area

Mexico City

With a stay at Hilton Mexico City Santa Fe in Mexico City (Santa Fe), you'll be steps from Samara Shops and a 2-minute drive from Parque La Mexicana. .This luxury hotel is 1.9 mi (3 km) from Teatro Zentrika and 2 mi (3.2 km) from Tecnologico de Monterrey - Santa Fe.

What's nearby

  • Samara Shops - 1 min walk - 0.1 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe - 12 min walk - 1.0 km
  • Santa Fe Center Mall - 17 min walk - 1.5 km
  • Parque La Mexicana - 17 min walk - 1.5 km

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

Hilton Mexico City Santa Fe

Luxury Mexico City hotel connected to a shopping center, steps from Samara Shops
Hilton Mexico City Santa Fe offers 260 air-conditioned accommodations with iPod docking stations and minibars. 50-inch LED televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 260 air-conditioned rooms featuring microwaves and LED televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Madera, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has 7363 square feet (684 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Madera - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 900 per pet, per stay (maximum MXN 900 per stay), plus a deposit of MXN 2000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Fee for in-room wireless internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN 900 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Refugio, valley center

Stayed 2 nights in Aug 2025

10/10 Excellent

Israel

Stayed 1 night in Aug 2025

10/10 Excellent

Delia

Liked: Cleanliness
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!
Stayed 3 nights in Aug 2025

4/10 Poor

Evelyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Leidismary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention the employees gave was great. The mall has everything you need. especially the supermarket they have. Anything you need from the room just call and they will deliver. Great atmosphere and ambiance. Me encanto este hotel y su servicio los empleados son super amables.muy buena atencion para mi proxima visita a este pais volvere a este hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

IOANNIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay... They have a "thing" with the parking that they need to fix... It can take some minutes to drive in and out... Other than that it is perfect
Stayed 6 nights in Jun 2025

10/10 Excellent

IOANNIS

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Bernardo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

PENELOPE

Stayed 1 night in Jun 2025

10/10 Excellent

EDGAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful the staff are unique they are very attentive very polite they'll help you in any way they can they usually go out of their own way to help you rooms clean beautiful perfect location close to La Mexicana Park shopping mall restaurants it does has it all.
Stayed 9 nights in Jun 2025

10/10 Excellent

Mateo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service from Giovanni in the front desk so welcoming and friendly respectful best expierence ever
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
Very good and a lot of places to shop
Stayed 3 nights in Jun 2025

10/10 Excellent

Diego

Stayed 5 nights in Apr 2025

10/10 Excellent

ADRIANA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Facilities were impecable and location ideal.
Stayed 4 nights in Apr 2025

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service felt at home giovanni in the front desk has a great amazing customer service so friendly and always welcoming will most definitely come back
Stayed 4 nights in May 2025

10/10 Excellent

Mauricio, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Manuel Adan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, salvo la atención de un miembro del staff del área de la alberca, grosera
Stayed 1 night in Apr 2025

10/10 Excellent

JULIA

Stayed 4 nights in Apr 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Guillermo, PIEDRAS NEGRAS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, very clean and connected to a mall which is very convenient. Most of the staff was wonderful except for the lady that was at the time of our check in. She did not tell us anything about the hotel, except for our room numbers and wifi info. Nothing else. We didn’t know about breakfast, pool, dining options etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

RAFAEL

Stayed 3 nights in Mar 2025