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Holiday Inn México Santa Fe by IHG

3.5 star property

Photo gallery for Holiday Inn México Santa Fe by IHG

Breakfast, lunch, dinner served; international cuisine
Meeting facility
Reception
Standard Room, 2 Queen Beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View map
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210
  • Expo Santa Fe Mexico
    ‪3 min walk‬
  • Parque La Mexicana
    ‪10 min walk‬
  • Santa Fe Center Mall
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Front of property

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includes taxes & fees
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About the area

Mexico City

With a stay at Holiday Inn México Santa Fe by IHG in Mexico City (Santa Fe), you'll be a 3-minute drive from Santa Fe Center Mall and 6 minutes from Paseo de la Reforma. .This hotel is 6.8 mi (10.9 km) from World Trade Center Mexico City and 8.4 mi (13.6 km) from Angel of Independence Monument.

What's nearby

  • Expo Santa Fe Mexico - 3 min walk - 0.3 km
  • Parque La Mexicana - 10 min walk - 0.9 km
  • Santa Fe Center Mall - 10 min walk - 0.9 km
  • Ciudad de los Ninos - 12 min walk - 1.0 km
  • KidZania Santa Fe - 12 min walk - 1.0 km

Getting around

  • Santa Fé Station - 14 min walk
  • Mexico City Buenavista Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 49 min drive

Restaurants

  • ‪Café Torino - ‬2 min walk
  • ‪Los Canarios - ‬1 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Café Torino To-Go - ‬1 min walk
  • ‪Taquearte - ‬1 min walk

About this property

Holiday Inn México Santa Fe by IHG

Hotel with a restaurant, near Santa Fe Center Mall
Holiday Inn México Santa Fe by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
Satisfy your appetite for lunch or dinner at L Etoile, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 3892 square feet (362 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
L Etoile - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Etoile

Things to do

  • Golf
  • Gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,892 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Self parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn México Santa Fe Hotel
Holiday Inn México Santa Fe

Holiday Inn México Santa Fe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 336 reviews
Rating 8 - Good. 99 out of 336 reviews
Rating 6 - Okay. 27 out of 336 reviews
Rating 4 - Poor. 19 out of 336 reviews
Rating 2 - Terrible. 12 out of 336 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Perfect location, friendly staff

The hotel itself was clean and the employees at the reception were amazing. Very friendly and professional. They helped us all the time. The bedsheet of the room were stained ( there was some ink and other food stains). Everyday we were short of towels and they didn't refill the toilet paper. We would call the receptionist and it would be delivered right away. Location is perfect and plenty of stores, food and malls nearby. Very safe all day all night. Will stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

JEZREEL, Goodyear

Travelled with group
Great place. Quiet and safe.
Stayed 3 nights in Apr 2025

10/10 Excellent

paola

Travelled with family, Business traveller
Liked: Property conditions & facilities
Excellent hotel. The restaurant staff was super friendly and we loved the food!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nallely

Stayed 3 nights in Dec 2024

10/10 Excellent

Eugenio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and friendly staff. The hotel and room were very clean, all very lovely.
Stayed 3 nights in Nov 2024

4/10 Poor

Miguel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Deja mucho que desear la limpieza
Stayed 1 night in Nov 2024

8/10 Good

ROGELIO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
What I liked the mostvwas the bed and the pillows. What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
Stayed 2 nights in Sep 2024

4/10 Poor

Juan Sebastian

Business traveller
Disliked: Cleanliness
La habitación carecía de condiciones de aseo general, las cortinas y blackouts se encontraban deteriorados y caídos. La acumulación de polvo era excesiva, al en vender el aire acondicionado el polvo se levantaba por la habitación. Las sabanas el primer día tenían manchas. El piso de la ducha tiene principios de hongos. Lamentable el aseo de la habitación, no parecía una cadena de hoteles respetable sino por el contrario una habitación de motel de carretera
Stayed 4 nights in Sep 2024

8/10 Good

JULIAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena relación costo vs beneficio
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property in a very nice part of the city.
Stayed 2 nights in Jun 2023

10/10 Excellent

GIAN LUCA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business stay. Close to a couple of malls. Quite a few restaurants within walking distance.
Stayed 4 nights in Feb 2022

6/10 Okay

Laura Paola

Travelled with family
Disliked: Amenities, property conditions & facilities
They need to make more maintenance.
Stayed 4 nights in Jan 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2021

10/10 Excellent

Joe, Gold Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Santa Fe Mall, many surrounding restaurants, shops, Uber friendly, friendly staff, courteous, clean, large room.
Stayed 3 nights in Oct 2021

8/10 Good

Vladimiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for business in Santa Fe

Good location, price-performance
Stayed 1 night in Oct 2021

10/10 Excellent

RENE, ROMA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locarion and very Nice área
Stayed 2 nights in Sep 2021

6/10 Okay

Salud

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The area its really safe and nice
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities
Este hotel no sigue las reglas de seguridad permitiendo reuniones de bastantes personas en las habitaciones lo cual es demasiado desagradable no poder dormir y descansar escuchar gritos y disturbios toda la noche y el hotel no hace nada seguridad pésima no toman cartas en el asunto y no es justo y que las personas buscan descansar y simplemente es imposible .
Stayed 11 nights in Apr 2021

8/10 Good

victor m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The property is located in a beautiful part of the city. There is a Starbucks right next door and tons of food options nearby. Additionally, shopping is just an Uber ride away and the hotel is incredibly clean. The only problem I encountered was when my AC went out. I stayed here for 8 days and on day 2, my AC stopped working. Upon calling the front desk, the informed me it was being worked on. Long story short, it was never repaired. I was brought a mini AC and I made the most of it.
Stayed 8 nights in Feb 2021

2/10 Terrible

Antonio

Stayed 6 nights in Jan 2021