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Hyatt Regency Mexico City

5.0 star property

Photo gallery for Hyatt Regency Mexico City

Enjoy meals in this stylish dining area with a central island and comfortable seating.
Relax in this inviting living room with a sofa set, coffee table, and comfortable armchairs.
Two single beds with white linens and dark headboards, a desk, chair, and table with a lamp, set against a backdrop of a city view.
Relax in our inviting lobby, featuring a comfortable seating area, unique pendant lights, and a traditional Japanese room divider.
Relax in style with sun loungers and tables on this tranquil rooftop lounge, offering a serene view of the surrounding greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Parque Zoologico de Chapultepec
    ‪3 min walk‬
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Auditorio Nacional
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Relax in a stylish room with a large bed, desk, and seating area.

Club Room, 1 King Bed (Regency, High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

Two single beds with white linens and dark headboards, a desk, chair, and table with a lamp, set against a backdrop of a city view.

Club Room, 2 Single Beds (Regency, High Floor)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

Relax in a spacious room with a large bed, desk, and city view.

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Regency)

Relax in a stylish room with a large bed, desk, and seating area.

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Relax in a stylish room with a large bed, desk, and seating area.

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Two single beds with white linens and padded headboards, a sofa, and a small table with a chair.

Room, 2 Single Beds

8.8 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Conference room with a long table and six chairs, featuring a flat-screen TV and a contemporary chandelier.

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency)

Two single beds with white linens and dark headboards, a desk, chair, and table with a lamp, set against a backdrop of a city view.

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (View)

Two single beds with white linens, a desk, and a large window offering a city view.

Room, 2 Single Beds (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Relax in our elegant lobby, featuring a central seating area with sofas and armchairs, a dark sculptural piece, and framed artworks.

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1855)
The price is NZ$859
for 1 room
includes taxes & fees
19 Aug - 20 Aug
InterContinental Presidente Mexico City by IHG

About the area

Mexico City

With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be a 5-minute walk from Parque Zoologico de Chapultepec and 8 minutes by foot from Paseo de la Reforma. .This family-friendly hotel is 0.3 mi (0.5 km) from Auditorio Nacional and 0.5 mi (0.8 km) from Chapultepec Park.

What's nearby

  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Angel of Independence Monument - 3 min drive - 3.0 km

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬4 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Karisma - ‬4 min walk

About this property

Hyatt Regency Mexico City

Luxury hotel with 3 restaurants and a full-service spa
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.
Make yourself at home in one of the 755 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Latin American cuisine at RULFO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Renovated entire property - July 2015

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 894 out of 1132 reviews
Rating 8 - Good. 145 out of 1132 reviews
Rating 6 - Okay. 44 out of 1132 reviews
Rating 4 - Poor. 21 out of 1132 reviews
Rating 2 - Terrible. 28 out of 1132 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tashna, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in great location

Friendly staff, easy check-in and out, rapid maid service, very good breakfast and imcredible location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anamilena

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating

I had a very late checkin and had to book an extra night. Front desk accommodated my desire to keep the same room for the 2 reservations. Thank you!
Stayed 1 night in Apr 2025

10/10 Excellent

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities
Will go back easily.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shomila

Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class property
Stayed 3 nights in Apr 2025

10/10 Excellent

Geetha N, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
City central
Stayed 4 nights in Apr 2025

10/10 Excellent

Jemma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing hotel. Staff very friendly. Rooms were newly refurbished and spotless.
Stayed 1 night in Apr 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Always a pleasure to stay at the hyatt regency!
Stayed 4 nights in Apr 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Mar 2025

10/10 Excellent

ESTUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

4/10 Poor

omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning
Stayed 2 nights in Apr 2025

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel front staff nice and polite. The restaurant staff for breakfast rude and un responsive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabian Emiliano, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities
The food at Yoshimi was one of the most delicious Ive ever tasted. Excelent service. Only complaint is the small pool
Stayed 1 night in Apr 2025

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent! Service and rooms are great! What I highly recommend is rooms with queen beds and not twins (they are very small for 2 adults and a kid)
Stayed 4 nights in Apr 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen, Weston

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness
Great
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria Salome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the best neighborhood of Mexico City.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Horizon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great! Just Check in was bit long.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rafael, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good as always the only bad thing is that the doors get slammed very early i dont know if by guests or house keeping.
Stayed 4 nights in Mar 2025

10/10 Excellent

Annalisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The gym and other amenities are really nice, and the area is very walkable. Although pricey, I’d recommend staying here!
Stayed 3 nights in Mar 2025

2/10 Terrible

Elizabeth Esquerdo

Stayed 3 nights in Mar 2025