I took a few days to reflect on my stay, and while the hotel looks modern and trendy, the service was the worst I’ve experienced. On arrival there was only one towel for two guests, and we soon realized the bathroom had a transparent glass door with no lock —odd for privacy— plus a mini-fridge that didn’t cool, and complaints brought no improvement. The next morning breakfast had been relocated, apparently for repairs; our scrambled eggs had a strong “fishy” taste and only after complaining were ranch eggs offered. That afternoon, 5:30 p.m., our room was still dirty. The following day, after ordering cakes via room service, staff accidentally left the Do Not Disturb light on, so we returned exhausted to an unmade room. Later, when moving us to another room, our luggage wasn’t delivered, the key sent us to the wrong floor, and without an activated card I couldn’t even reach reception —beyond tiring. On our last evening we came back at 8 p.m. to find the room unclean again; no empathy, no refund, just frustration. At checkout they also charged breakfasts never mentioned as extra: the first booking included them, the second didn’t. The whole place feels like a “Gen Z trap”: glass bathrooms, no towel hooks, nowhere to rest a toiletry bag, and a toy fridge —cool but impractical. Even the windows were grimy, suggesting little attention to external cleaning. Staff weren’t rude, yet they rarely solved anything, leaving us upset despite the attractive facilities. Sadly, I won’t return