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Novotel Mexico City Toreo

Photo gallery for Novotel Mexico City Toreo

Superior Suite, 1 King Bed
Suite, 1 King Bed (Master)
Exterior
Superior Room, 1 King Bed
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View map
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500
  • Place, Toreo Parque Central
    ‪2 min drive‬
  • Place, Los Remedios National Park
    ‪3 min drive‬
  • Place, Bicentennial Park
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪40 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Naucalpan

With a stay at Novotel Mexico City Toreo in Naucalpan, you'll be within a 5-minute drive of Toreo Parque Central and Centro Citibanamex Convention Center. .This hotel is 4.1 mi (6.6 km) from Plaza Satelite Shopping Center and 4.1 mi (6.6 km) from Chapultepec Park.

What's nearby

  • Museo Tlatilca - 1 min drive - 1.9 km
  • Toreo Parque Central - 2 min drive - 1.5 km
  • Los Remedios National Park - 3 min drive - 2.7 km
  • Bicentennial Park - 5 min drive - 2.3 km
  • Angel of Independence Monument - 16 min drive - 9.0 km

Getting around

  • Cuarto Caminos Station - 4 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 35 min drive

Restaurants

  • ‪Cielito Querido Café - ‬3 min walk
  • ‪Casa Nava - ‬5 min walk
  • ‪Heliana - ‬1 min walk
  • ‪Mariscos El Apá - ‬7 min walk
  • ‪Tacos de Adelina o Wences - ‬10 min walk

About this property

Novotel Mexico City Toreo

Novotel Mexico City Toreo offers 168 air-conditioned accommodations with minibars and safes. 50-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Naucalpan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 168 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at one of the hotel's 3 restaurants. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Naucalpan? This hotel has 215 square feet (20 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Novotel Mexico City Toreo has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (MXN 150 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 370 per person
  • 3 restaurants

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1160 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 33 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 370 per person
  • Airport shuttle fee: MXN 490.00 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 490.00 (up to 5 years old)
  • Covered valet parking fee: MXN 150 per night (in/out privileges)
  • Pet fee: MXN 1160 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Mexico City Toreo

Novotel Mexico City Toreo Hotel

Novotel Mexico City Toreo Naucalpan

Novotel Mexico City Toreo Hotel Naucalpan

Novotel Mexico City Toreo (Opening July 2021)

Novotel Mexico City Toreo (Opening June 2020)

Novotel Mexico City Toreo (Opening March 2021)

Novotel Mexico City Toreo (Opening August 2021)

Novotel Mexico City Toreo (Opening November 2020)

Novotel Mexico City Toreo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 631 reviews
Rating 8 - Good. 108 out of 631 reviews
Rating 6 - Okay. 33 out of 631 reviews
Rating 4 - Poor. 14 out of 631 reviews
Rating 2 - Terrible. 37 out of 631 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Eoin

Liked: Cleanliness, staff & service, amenities
Room was nice and well cleaned. Restaurant was very good, the breakfast was amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

Luis Carlos, Mexico

Stayed 1 night in Jan 2026

10/10 Excellent

Lucero

Stayed 1 night in Dec 2025

8/10 Good

Mar

Stayed 1 night in Dec 2025

10/10 Excellent

Yo Han

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, very good staff, great amenities.
Stayed 2 nights in Oct 2025

6/10 Okay

Oscar

Stayed 3 nights in Dec 2025

8/10 Good

Ivania M

Stayed 5 nights in Nov 2025

8/10 Good

Gerardo jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El cuarto está muy bien, pero se escucha mucho ruido de los elevadores y la cama para mi gusto está muy dura
Stayed 1 night in Nov 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is ok
Stayed 4 nights in Nov 2025

10/10 Excellent

Crismael

Stayed 2 nights in Oct 2025

10/10 Excellent

EdithJareth

Stayed 4 nights in Nov 2025

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Nov 2025

2/10 Terrible

Kelvin Darcia, San Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
AC never worked, fire alarm is over 140db and went off our first night at 4am for no reason and was on for 10 minutes, staff was overworked, confused and disorganized, complete mess of a place, the area (Toreo) is dangerous and dirty and ugly. Don't go there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Moshe

Stayed 1 night in Oct 2025

10/10 Excellent

CARLOS MATIAS

Stayed 3 nights in Sep 2025

10/10 Excellent

Miguel

Business traveller
Great we loved it
Stayed 1 night in Sep 2025

8/10 Good

Ichin, Guangzhou

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shopping nearby
Stayed 3 nights in Sep 2025

10/10 Excellent

Olga

Stayed 1 night in Sep 2025

10/10 Excellent

Wallace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Mostly good, a couple glitches

The hotel is beautiful, but it is a little misleading to call it an airport hotel since it is 1.5 hours from the airport. The dinner was excellent. The breakfast could have been excellent because it had all of the right things and was very attractive, however EVERYTHING, (eggs, sausage, and pancake pancakes) was cold, including the coffee. They did manage to get me 2 cups of hot coffee from behind the bar, but cold coffee is a non-starter.
Stayed 1 night in Sep 2025

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Mi cuarto no funcionaba el aire acondicionado , llame mas de 15 veces y la gente no llegaba a ver el porblema, la atencion del Room Service muy mala . la verdad muy malo la atencion al cliente
Stayed 3 nights in Aug 2025

6/10 Okay

Robert, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfortable, food good elaborated
Stayed 2 nights in Aug 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same you see, same you enjoy
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and the rooms were very clean; daily housekeeping. It was a great knowing I would be coming to a clean room at the end of the day.
Stayed 5 nights in Jun 2025

8/10 Good

Pawan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel , but not central located , taxies were cheap so not much issues
Stayed 4 nights in Jun 2025