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ONTO Alvaro Obregon Mexico City

4.0 star property

Photo gallery for ONTO Alvaro Obregon Mexico City

Premium Double Room
Standard Double Room | Television
Rooftop bar, al fresco dining, open daily
Rooftop terrace
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
43 Avenida Fco . I. Madero Roma Norte, Mexico City, CDMX, 06700
  • Paseo de la Reforma
    ‪17 min walk‬
  • Angel of Independence Monument
    ‪2 min drive‬
  • Zócalo
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Living area

Comfort Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room

Exclusive Double Room

Exclusive Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Television

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

With a stay at ONTO Alvaro Obregon Mexico City in Mexico City (Roma Norte), you'll be within a 5-minute drive of Angel of Independence Monument and Paseo de la Reforma. .This hotel is 2.1 mi (3.4 km) from Palacio de Bellas Artes and 2.6 mi (4.2 km) from World Trade Center Mexico City.

What's nearby

  • Paseo de la Reforma - 17 min walk - 1.5 km
  • Angel of Independence Monument - 2 min drive - 1.5 km
  • U.S. Embassy - 3 min drive - 1.9 km
  • Palacio de Bellas Artes - 4 min drive - 3.4 km
  • Zócalo - 4 min drive - 4.2 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Nine Heroes Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Churrería El Moro - ‬1 min walk
  • ‪Máximo Bistrot - ‬1 min walk
  • ‪La Docena - ‬1 min walk
  • ‪Qūentin Café - ‬2 min walk

About this property

ONTO Alvaro Obregon Mexico City

Hotel with a rooftop terrace, near Paseo de la Reforma
ONTO Alvaro Obregon Mexico City offers 59 air-conditioned accommodations with minibars and espresso makers. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with digital channels. Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 59 air-conditioned rooms featuring kitchenettes with stovetops and microwaves. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and minibars, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a living plant wall and complimentary use of a nearby fitness facility.
Enjoy a satisfying meal at Rufus serving guests of ONTO Alvaro Obregon Mexico City. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Rufus - Onsite restaurant.
Roof top - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 280 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Roof top
  • Rufus

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2025
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Espresso maker
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 4000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MXN 280 per day (1640 ft away)
  • Pet fee: MXN 500 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products

Property is also known as

ONTO Alvaro Obregon Mexico City Hotel
ONTO Alvaro Obregon Mexico City Mexico City
ONTO Alvaro Obregon Mexico City Hotel Mexico City

Reviews

ONTO Alvaro Obregon Mexico City Reviews

9.4

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 43 out of 52 reviews
Rating 8 - Good. 4 out of 52 reviews
Rating 6 - Okay. 1 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

Reviews

2/10 Terrible

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Summary: the hotel is nice, but the service was terrible. Arrived and the bellman helped with luggage, that was a nice touch. At first everything seemed good but then one by one things got worse. I asked at the hotel restaurant for change for a 500 peso bill so I could tip the doorman for helping with the luggage. He was extremely rude and said NO. Not even in a polite way, just a rude. I believe it was the manager. Then at check in the staff was nice but one policy you should know is that check in is at FOUR 4pm!! and check out is at 11am! VERY inconvenient when you are transferring from another hotel. Now it got bad. We checked in and left for a bit. When we came back we noticed the window shades were closed and it was dark in the room. We left them open. We asked the front desk and they paused then said "Oh, we provide courtesies like this to our guests." but it was like he invented that on the spot. We did NOT give any authorization to enter our room without notice. We were not told about "courtesies" like this during check-in.It was very suspicious that someone went into our room without asking us after we already unpacked. The pillows are unusable. They are so big that we could not lay our heads on them comfortably.When I asked for others, they had none. lastly I left my electronic toothbrush in the bathroom after check out. When I called to ask for them to hold it for me , they said they didnt have it. I know i left it. It just dissapeared.. do not trust Onto.
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This brand new hotel is in the center of Roma Norte, easily walkable to popular cafes, restaurants and boutique shops. The hotel room itself is beautiful, the room is spacious with all kitchenware needed, the bed is super comfortable and AC works perfectly (most airbnbs have no AC). I would stay here again.
Stayed 3 nights in May 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and the staff was very quick to help with any questions we had about the area. The room was massive and chic. The water pressure in the shower could’ve been better but otherwise great accommodation
Stayed 3 nights in May 2025

10/10 Excellent

Mai-Huong

Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Aileen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt new and the pictures are as listed on the site! The staff was super nice and the hotel felt extremely well located. Tons of restaurants, bars, and shopping within walking distance Would recommend to a friend!
Stayed 7 nights in Apr 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Alnardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible area near so many dining options and walkable distance to all of the prime locations
Stayed 6 nights in Apr 2025

4/10 Poor

miles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible Customer Service

A great location and new furnishings are about the only positives. Terrible customer service, all done via what's App, and just not very helpful. Other than the lovely lady serving on the roof bar everyone else made you feel like you were in the way, not a single smile. I could list 20+ problems with this place. For example, " please can I have some ice, no sorry you'll have to come down to the restaurant and ask them". Went down, and then told I'd have to bring a glass from my room if I wanted some as they were a different company. No milk in room, "please could I have some". No sorry we don't provide that" Both v minor but just examples of no customer service. "Please could I get a late check out, happy to pay ?" "No sorry, we're completely full". Checked on line and there were lot's of rooms available" Please note the restaurant as previously mentioned while apparently part of the hotel, is not. If you eat there you can't put this on your hotel bill, you have to pay there and then. Just not a good experience, there are a lot of hotels in Mexico City, far cheaper and offering better service.
Stayed 4 nights in Apr 2025

8/10 Good

Gabriel

Stayed 4 nights in Apr 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ONTO April 2025

Amazing experience at this hotel and would definitely stay again. The room was beautiful, spacious and comfortable and had a very generous amount of storage. We also really looked forward to the fresh pastries and coffee each morning on the rooftop.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hinnah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay! Very beautiful room and garden rooftop. There was an issue with water, but hotel was very accommodating and helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying at Onto. From being welcomed by the staff to being taken care of. The facility was very beautiful and aesthetically pleasing. The rooms were comfortable and clean, you can still smell the new scent. The rooftop was amazing. The area has so many options to eat, everything was walking distance. This place is totally recommended and will definitely come back for future trips to CDMX.
Stayed 3 nights in Mar 2025

8/10 Good

Allyson

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vorathep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 6 nights in Feb 2025

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexa Experience Manager was the best !!!! 5 ⭐️ And Lorenzo at Front desk awesome
Stayed 4 nights in Feb 2025

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel lo recomiendo mucho todo esta muy bonito y la gente que trabaja en el hotel muy amable y dispuesto a ayudarte
Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bien la personal de recepción muy amables y el hotel muy bonito limpio muchos detalles huele rico muy recomendable
Stayed 1 night in Jun 2025

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra habitación (terraza interna) estuvo muy agradable y silenciosa, el personal muy amable desde antes de llegar contestó a mis preguntas y pudieron tener lista la habitación antes de la hora del check-in. También resguardaron nuestras pertenencias el último día para que pudiéramos seguir disfrutando de la colonia Roma. Se tiene a distancia cambiable restaurantes y cafeterías. Tuvimos una excelente estancia.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Bien

Nos gusto mucho el estilo, decoracion y calidad de las camas y mobiliario del hotel. Nos hospedaremos aqui nuevamente en nuestro proximo viaje a Coudad de Mexico.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hugo Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar en una excelente ubicación!
Stayed 1 night in Apr 2025

10/10 Excellent

Darienne

Stayed 1 night in Apr 2025