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Sheraton Maria Isabel Mexico City Reforma

4.0 star property

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

Premium bedding, minibar, in-room safe, desk
Penthouse, 1 King Bed, Non Smoking
Lobby lounge
View from property
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(110 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(156 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.2 out of 10
Wonderful
(32 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner

  • Sleeps 7
  • 1 Double Bed

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About the area

Mexico City

With a stay at Sheraton Maria Isabel Mexico City Reforma, you'll be centrally located in Mexico City, steps from U.S. Embassy and Angel of Independence Monument. .This hotel is 0.3 mi (0.6 km) from British Embassy and 0.4 mi (0.7 km) from Diana the Huntress Fountain.

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • Cibeles Fountain - 12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Insurgentes Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 756 guestrooms featuring minibars and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. This hotel also features wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Sheraton Maria Isabel Mexico City Reforma has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300

Service animals are welcome, and are exempt from fees

1 total (up to 40 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Isabel Sheraton

Maria Sheraton

Sheraton Isabel

Sheraton Isabel Maria

Sheraton Maria

Sheraton Maria Isabel Hotel

Sheraton Maria Isabel Hotel & Towers

Sheraton Maria Isabel Hotel & Towers Mexico City

Sheraton Maria Isabel Towers

Sheraton Maria Isabel Towers Mexico City

Sheraton Mexico City Maria Isabel Hotel

Sheraton Mexico City Maria Isabel

Sheraton Maria Isabel

Mexico City Sheraton

Sheraton Mexico City Maria Isabel Hotel Hotel

Sheraton Mexico City Maria Isabel Hotel Mexico City

Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1689 out of 2306 reviews
Rating 8 - Good. 340 out of 2306 reviews
Rating 6 - Okay. 151 out of 2306 reviews
Rating 4 - Poor. 56 out of 2306 reviews
Rating 2 - Terrible. 70 out of 2306 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Definitely coming back
Stayed 4 nights in Jan 2026

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Excellent, very clean lobby and room experience, very courteous staff
Stayed 3 nights in Feb 2026

8/10 Good

Crystal

Stayed 2 nights in Feb 2026

10/10 Excellent

Maria del Pilar

Liked: Cleanliness, staff & service, amenities
Great location, room and service
Stayed 1 night in Jan 2026

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, amenities
Good clean room. Friendly staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Jan 2026

8/10 Good

Evelyn

Stayed 3 nights in Jan 2026

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and nice staff. Great location!
Stayed 6 nights in Jan 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and food was great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victor Manuel

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

8/10 Good

Joseph

Stayed 3 nights in Jan 2026

10/10 Excellent

BLANCA I LOPEZ DE

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Dianahi

Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Everything was amazing service room nas location was excellent. Only thing was the lady at the door was
Stayed 3 nights in Jan 2026

10/10 Excellent

Adolfo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, with Great People
Stayed 1 night in Jan 2026

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
I did enjoy
Stayed 4 nights in Jan 2026

10/10 Excellent

Diana

Stayed 2 nights in Jan 2026

2/10 Terrible

KEITH

Stayed 10 nights in Sep 2025

6/10 Okay

Claudia

Travelled with group
Liked: Cleanliness
Rooms need improvement
Stayed 3 nights in Jan 2026

10/10 Excellent

Dwight

Staff, security of facility, and the concierge help
Stayed 7 nights in Jan 2026

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
Was good
Stayed 1 night in Jan 2026

10/10 Excellent

Danila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

María José Villa

Stayed 1 night in Jan 2026

10/10 Excellent

Elena

Stayed 2 nights in Jan 2026

10/10 Excellent

Carson

Stayed 3 nights in Dec 2025