Hôtel Restaurant L'Etape

3.0 star property

Photo gallery for Hôtel Restaurant L'Etape

Seasonal outdoor pool, pool umbrellas
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Front of property
Sun deck
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast available

Explore the area

View map
793 Rue Pierre Bellot, Bouc-Bel-Air, Bouches-du-Rhone, 13320
  • Place, Plan de Campagne
    ‪6 min drive‬
  • Place, Cours Mirabeau
    ‪17 min drive‬
  • Place, Hôtel de Caumont - Centre d'Art
    ‪17 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪22 min drive‬

Room options

Comfort Double Room (Bastide)

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Room (Quaduple Bastide)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Reviews

Hôtel Restaurant L'Etape Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 41 out of 169 reviews
Rating 8 - Good. 81 out of 169 reviews
Rating 6 - Okay. 29 out of 169 reviews
Rating 4 - Poor. 16 out of 169 reviews
Rating 2 - Terrible. 2 out of 169 reviews

Reviews

8/10 Good

Margaret pamela

I paid English pounds for this stay and when I got the final bill it was not converted into euros so there fore I paid 100 euros more then I should have
Stayed 7 nights in Sep 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's very dated, very poor rooms, the only good thing was the staff were very pleasant! The upstairs halls smelt very unpleasant, the bed was very uncomfortable. Why do they only give 3pillows, why not 2for each person?
Stayed 1 night in Oct 2018

6/10 Okay

m, salt lake city, utah

Liked: Cleanliness, staff & service
Check-in supposed to be at 2pm but room was not ready until 3pm!! Tiny shower!!

6/10 Okay

Daniel, France

all good

8/10 Good

katy, france

Liked: Cleanliness, staff & service

a nice getaway

tucked away from the city of marseille, which is nice if youre looking to get away. however it's a little difficult to find, our taxi driver passed it the first time. the hotel rooms are small, and not very new or updated. for example, a quadrouple room would have a queen bed with two roll away beds. it worked, but not what i expected. the staff was very friendly, and helpful despite the language barrier. i would stay again if ever in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pratical stop in the region

it was clean, personnel was really helfull::: the only small problem is to found the hotel and their coffee at the breakfast (I hate coffee machine )!

8/10 Good

fredrick & family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good base to explore Luberon valley and Aix

We were a bit disappointed upon arriving because the location was a bit industrial /suburban. Upon checking in, we discovered that our rooms in the Bastide were very clean, comfortable, homey feeling, and got great breezes from across the hills. Staff or young gals who seem to run the place were very helpful and nice. Our kids loved the well kept pool area after a day of touring, and made quick friends with some of the int'l travellers who found this out- of- the- way spot. Biggest problem: it's on a divided highway with long stretches and few opportunities to turn around . From the east, you can't miss it. But from the west or north you may see it from across the divider, but you'll be in Marseille or in a crowded suburban traffic circle for the 5th time, before you can actually pull in to their driveway. Big hint: always follow signs to Gardanne, and then come back in from the east. In sum: Real nice place for adept navigators.

4/10 Poor

A

Disliked: Cleanliness, property conditions & facilities, room comfort

Pretty bad

This is a 1-2* hotel at best. Rooms were dark and not at all comfortable. TV was ok, but bathroom was poor and no light in the toilet. I couldn't wait to leave. The only saving graces are the staff (who were helpful when asked) and the pool which was nice. Two points which were incredibly disappointing. The first night, I had left a do not disturb sign outside - all morning I had a knock on my door which ruined my sleep. Not impressed. Additionally, my room did not lock - I informed the hotel and they said that no-one could open it because of the outside lock. The following morning someone tried to break into my room at 7:30am - luckily, I was in the room and shouted to the intruder but pretty disappointing especially as I pointed this out the staff on the previous night. I certainly would not stay here again.

4/10 Poor

Brenda, Irvine, CA, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good restaurant, disappointing accomodations

The restaurant in this hotel is excellent. The hotel rooms are very simple and I was disappointed. My view outside my window was of a worksite of some kind. Not very pleasant. The bathroom, although it was recently remodeled and was nicely appointed, had spiders and webs in the corner above the shower. The best thing about the hotel is that it has a good restaurant attached. The second best thing is that it has ample, off the road parking. But I was disappointed with the quality of the furniture in the room and with the cleanliness of the bathroom.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

L'Etape in Bouc-Bel-Air

The room was clean, but not very spacious. If you arrive after reception is closed, check for your room in the pink building next to the pool. Breakfast is not included, so note that. All in all, clean area to rest and sleep after visiting around.

8/10 Good

Ron, California

Liked: Cleanliness, staff & service, property conditions & facilities

Le Etap Close to all of Provence Highlights

The hotel while typically catering to the business man or woman was very nice for the price. The staff was helpful and kind even when we had difficulty in trying to locate the hotel. The signage on the road for the hotel needs to be upgraded in order for out of country guests to locate it more easily. The rooms are very small in the main building by american standards. The bathroom was nice, the only issue was the enclosed shower glass wall. The seal at the bottom was worn out and water would collect on the floor each time you took a shower. The hotel restaurant was excellent. The morning breakfast contained everything you needed to get the day started. The evening prix fix meal was inexpensive and fullfilling. I would diffently stay in this hotel the next time we come back to provence.

6/10 Okay

alexandre

Travelled with family
Liked: Cleanliness
Problème de voisinage à la piscine et autour de la chambre
Stayed 1 night in Aug 2025

10/10 Excellent

florence

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel sans pretention qui nous a permis de nous retrouver en famille à l'occasion d'un mariage. La piscine était la bienvenue.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Bonne endroit piscine très chaude très bonne chambre et encore une fois la piscine étais top👍👍👍
Stayed 1 night in Jul 2025

8/10 Good

GUIDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities

Déplacement à AIX

Bel hôtel bon restaurant… Dommage pour la clim assez bruyante et un sol des chambres en carrelage très froid…
Stayed 4 nights in Feb 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jean Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nicolas

Stayed 2 nights in Sep 2024

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Dominique

Stayed 1 night in Sep 2024

4/10 Poor

Jérôme

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2024