2/10 Terrible
Isabelle
Travelled with group
25 Jan 2026
Disliked: Cleanliness, staff & service, amenities
Here’s what I said to coral reef condos : Good Morning - I’m sorry to have to do this but I need to request a refund for last night- this was NOT AT ALL as advertised. The photos were lovely and made it look like a really pretty quaint place and the fact that it was next to the ritz Carlton gave us confidence to book it. However upon arrival it was dirty, the kitchen was just grimy and the bed hardly had any coverings and the bathroom was terrible with the tub having stains and other general grunge. It felt so unsafe that Ileft 20 min after checking in and fled to coconut grove to find a much nicer safer and accurately described hotel. I don’t understand how anyone expects to rent this apartment when it looksNOTHING LIKE the photos.also the smoke detector eas disabled and the sheets appeared dirty and there was no safety lock from the inside. I used points for this and Iwould like the points re-deposited into my account immediately. If not Iwill be escalating this and posting reviews everywhere about this awful experience. Thank you for your prompt attention to this.
Isabelle Klein
Isabelle
Stayed 1 night in Jan 2026

























