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Holiday Inn Norwich by IHG

3.0 star property

Photo gallery for Holiday Inn Norwich by IHG

Indoor pool
Exterior
Bar (on property)
Exterior
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
10 Laura Blvd, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪3 min drive‬
  • Place, Mohegan Sun Casino
    ‪5 min drive‬
  • Place, Foxwoods Resort Casino
    ‪17 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(90 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Norwich by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 101 out of 1000 reviews
Rating 2 - Terrible. 106 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. Just dirty.
Stayed 1 night in Dec 2025

10/10 Excellent

Rubens

Stayed 1 night in Dec 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good service
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, staff was helpful, easy check in ample parking. Shuttle service was great, no waiting.
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely friendly and helpful! Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Evangelina G

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating , Room was clean, location was great and Restaurant bartender was so nice too. Shuttle to the casino is a great bonus . Would definitely recommend. Will book again
Stayed 2 nights in Nov 2025

8/10 Good

Welkyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
It's was Okey.
Stayed 2 nights in Nov 2025

4/10 Poor

Glenn

Travelled with partner
Disliked: Property conditions & facilities
I was givin shuttle ride to the casino no problem but I couldn’t get picked up in the same spot. I had to pick up a wheel chair and because I couldn’t get pick up in the same I had to go back and forth 3 times to return the wheel chair. From on end of the casino to the other
Stayed 1 night in Nov 2025

10/10 Excellent

Hilda V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will definitely come back
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased to be there. The front desk attendant girls were very polity, kind and helpful.
Stayed 1 night in Nov 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities
The toilet didnt flush and there was no towels
Stayed 1 night in Nov 2025

8/10 Good

Isabel

Stayed 1 night in Nov 2025

6/10 Okay

Tom

One elevator
Stayed 1 night in Nov 2025

8/10 Good

Robert, Massapequa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Caitlyn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was very let down by my recent stay at this Holiday Inn. As soon as I walked in, there was a strong odor in the hallway that smelled like a mix of cat litter and seafood. It was unpleasant and set the tone for the rest of the stay. The bathroom didn’t even have a fan, so there was no way to clear steam from the shower or take care of any bathroom odors. For a major hotel chain, this felt like a basic feature that should have been standard. What upset me the most was the lack of respect for privacy. A couple of hours before checkout, the housekeeper knocked, and because we were still sleeping and didn’t answer fast enough, she opened the door and came into the room to “check if it was still occupied.” There is a checkout time for a reason—entering guests’ rooms before that time, especially without a response, is unacceptable. On top of all that, I was quoted a price online that included taxes, but when I arrived, I was charged a couple hundred dollars extra for the three rooms I booked. The lack of transparency was incredibly frustrating. Overall, this experience was disappointing from start to finish, and I will not be returning to a Holiday Inn for future travels
Stayed 1 night in Nov 2025

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff again where very nice and kind. No problems with any of them even the drivers! Breakfast was a really good price and good food. The rooms and such where clean but in major need of updates and replacements. The sheets where clean but had stains on some of them.. The elevators need to be fixed, they are still scary to get in. Am I willing to stay here again? Yes, the staff, the shuttle to and from Mohegan, and the place was clean despite needing major upgrades and replacement furniture.
Stayed 2 nights in Nov 2025

6/10 Okay

Lucy

Liked: Cleanliness, staff & service
Highlights were comfortable beds and
Stayed 3 nights in Nov 2025

6/10 Okay

Albert

Liked: Cleanliness
Free breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Sherry

Travelled with group
This hotel is disgusting. It is filthy, the rooms are not maintained. One of the two elevators is inoperable. The restaurant is completely inadequate. The gym does not have disinfecting wipes. In addition, my tire was slashed in the parking lot. Luxury cars were targeted with out of state plates. That is a $2,000 expense as a result of the lacknof security or security cameras
Stayed 1 night in Nov 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Great staff. Property definitely needs a refresh.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adnan

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Norwich CT it’s very convenient.
Stayed 1 night in Oct 2025

10/10 Excellent

Rogelis

Stayed 1 night in Oct 2025

10/10 Excellent

Janet, New Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on/off highway. Close to Mohegan Sun casino and shopping
Stayed 1 night in Oct 2025