4/10 Poor
Debbie M., Kennewick WA USA
19 Oct 2025
Disliked: Cleanliness
This is run not by a local but a company that calls themselves CleanBnB. While the photos look like it was clean and nice it’s not. Not one of the windows was openable. The locking mechanisms were old and broken. You went up a narrow staircase to get into the apartment (after going in and out of another building) and without openable windows it’s a fire trap! No way to get out. There was no coffee maker…only old small metal ones you used on the gas stove, but no hot pads or kitchen towels were provided making it easy to burn your hands. An old used sponge was all you had to clean the dishes with and the dishes were very sparse. One of the chairs at the table about collapsed on me as I sat. When looking at it the chair was broken with screws sticking out. Thankfully I wasn’t injured. The dresser drawers were stuck closed. One of the wardrobes had no handles only screws sticking out. The small bathtub didn’t look clean while its faucet leaked. When taking a shower water would go all over the old wooden window which was rotting and the paint peeling. By the end of our stay there were more than 12 bugs flying around the bathroom. Zoom photo to see bugs. They stayed in there due to the water source. There was a washing machine which worked, but no dryer. There was no accommodation for dropping off our luggage early….well after the prior check out time….so we had to pay to store our luggage. Not showing up for our check in they sent a video for us to do it ourselves.
Debbie M.
Stayed 5 nights in Oct 2025