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Sina The Gray

5.0 star property

Photo gallery for Sina The Gray

2 bars/lounges
Property video
Building design
2 bars/lounges
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
Via San Raffaele, 6, Milan, MI, 20121
  • Place, Galleria Vittorio Emanuele II
    ‪1 min walk‬
  • Place, Piazza del Duomo
    ‪3 min walk‬
  • Place, Cathedral of Milan
    ‪5 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪53 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room Single Use

Superior Double Room Single Use

Superior Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Milan

With a stay at Sina The Gray, you'll be centrally located in Milan, steps from Galleria Vittorio Emanuele II and Cathedral of Milan. .This luxury hotel is 0.2 mi (0.4 km) from Teatro alla Scala and 0.4 mi (0.7 km) from Piazza del Duomo.

What's nearby

  • Galleria Vittorio Emanuele II - 1 min walk - 0.1 km
  • Piazza del Duomo - 3 min walk - 0.3 km
  • Teatro alla Scala - 3 min walk - 0.3 km
  • Cathedral of Milan - 5 min walk - 0.4 km
  • Via Montenapoleone Fashion District - 5 min walk - 0.4 km

Getting around

  • Teatro alla Scala Tram Stop - 3 min walk
  • Milan Cadorna Nord Station - 16 min walk
  • Milan Malpensa Airport (MXP) - 68 min drive

Restaurants

  • ‪Pasticceria Marchesi - ‬1 min walk
  • ‪Spontini - ‬1 min walk
  • ‪Luini - ‬1 min walk
  • ‪Maio Restaurant - ‬1 min walk
  • ‪La Locanda del Gatto Rosso - ‬1 min walk

About this property

Sina The Gray

Sina The Gray offers 21 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 21 guestrooms featuring iPod docking stations and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Art Deco hotel include babysitting (surcharge), wedding services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Sina The Gray has a restaurant serving breakfast and light fare.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Covered valet parking on site (EUR 60 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 36 for adults and EUR 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 150.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 12.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 36 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 140 per vehicle (roundtrip, maximum occupancy 6)
  • Covered valet parking fee: EUR 60.00 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 015146-ALB-00377, IT015146A1GXYW3Z38

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Gray Sina
Gray Sina Hotel
Gray Sina Hotel Milan
Gray Sina Milan
Sina Gray Hotel Milan
Sina Gray Hotel
Sina Gray Milan
Sina Gray
Gray Hotel Milan
The Gray Hotel Milan
The Gray A SINA Hotel
Sina The Gray Hotel
Sina The Gray Milan
Sina The Gray Hotel Milan

Sina The Gray Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 99 out of 189 reviews
Rating 8 - Good. 49 out of 189 reviews
Rating 6 - Okay. 19 out of 189 reviews
Rating 4 - Poor. 14 out of 189 reviews
Rating 2 - Terrible. 8 out of 189 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Geeta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was great but the room was like a closet sized and airconditioning wasn’t working so it was hot. After multiple calls they brought in a fan. Didn't offer any compensation.
Stayed 1 night in Oct 2025

4/10 Poor

Anna

Stayed 1 night in Sep 2025

2/10 Terrible

Sanath

Disliked: Staff & service

Lack of empathy from staff

I had a deeply disappointing experience with Sina The Gray in Milan. I had accidentally made two bookings for the same dates—one at Sina The Gray and another at Sina De La Ville, which is located right next door—due to the hotels being part of the same group and having very similar names. This was my first visit to Milan, and I mistakenly thought I was booking the same hotel twice. Once I realized the error (after checking into Sina De La Ville), I immediately informed the staff and contacted Hotels.com to try to resolve the issue. Despite the bookings being with the same hotel group and the mistake being obvious, Sina The Gray refused to offer even a partial refund. I was charged for the full three-night stay despite not using the room at all. I made multiple efforts to speak with the manager at Sina The Gray in person, but she was unavailable each time. I was first told that managers do not work on weekends and to return on Monday after the weekend, and then again asked to come later on Monday afternoon—at which point I had to leave Milan. At no point was a manager available to speak with me directly during my stay, and no other staff member was willing to help or escalate the issue. While I understand that the mistake was mine, I expected a basic level of empathy and customer service—especially from a hotel of this category. Instead, I was met with rigid policies and indifference. Due to this experience, I will not be staying at any Sina Hotels in the future.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Gaetan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Right next to Galleria Vitturo Emmanuel II. Nice location for a 2 day trip, not more... Rooms are very small, breakfast is fair, nothing extravagant,
Stayed 2 nights in May 2025

10/10 Excellent

Stephen Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Adam

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
As far as the location goes it is hard to find The place is hidden almost in a shopping center The lobby is nice but the rooms lace update, the room that we received needed lots of repair, when we made a complaint they did offer us a upgrade
Stayed 2 nights in Jan 2025

10/10 Excellent

Corey, NEW YORK

Stayed 3 nights in Mar 2025

10/10 Excellent

yahya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Feb 2025

10/10 Excellent

daniel

Stayed 4 nights in Feb 2025

10/10 Excellent

DOMINIEK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samvel

Stayed 2 nights in Oct 2024

10/10 Excellent

SERAP

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it staff and hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Shoeleh

Travelled with family

Great location, tiny rooms

The first room was too small I asked to move into a larger room which was promised and then we were moved to a junior suit which was at two level story bed room and bath was upstairs and the sofa which would get into a bed was downstairs BUT there was no bathroom or even a mirror downstairs all closets for clothes were downstairs as well Not a good plan for three older ladies BUT location was great , staff were real friendly They knew from beginnings that we were three people and we paid a huge payment for the room I booked
Stayed 4 nights in Oct 2024

10/10 Excellent

SERAP

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
I love this hotel. Its in the center of Milano. Breakfast is excellent. Staff i reall loved them and thanks all of them gor their wonderful hospitality. Not only reception everyone workong in the hotel is helpful cherrful and love it. I will come and stay again. Location and people is the best in this hotel. Hughky recommend everyone
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were extremely helpful in arranging transportation from/to the airport as well as to other cities on our trip. The room was upgraded free and was so very nice and comfortable. The location is central to the city center to walking was so easy! Would definitely go back!
Stayed 1 night in Oct 2024

10/10 Excellent

rimma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Staff & service, amenities
Great location but tiny room
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room but I didn’t like the breakfast
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Yulia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel. Very unpleasant staff
Stayed 3 nights in Jun 2024

10/10 Excellent

ENRIQUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great. They gave me a free upgrade to a Jr. Suite. Besides that, beautiful hotel with a great location!
Stayed 1 night in Jun 2024

2/10 Terrible

Moussa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024