Smart Hotel Milano

4.0 star property

Photo gallery for Smart Hotel Milano

Exterior
Triple Room
Daily buffet breakfast (EUR 20 per person)
Lobby
1 bedroom, minibar, in-room safe, desk

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Via Torriani Napo, 28, Milan, MI, 20124
  • Corso Buenos Aires
    ‪9 min walk‬
  • Piazza del Duomo
    ‪5 min drive‬
  • Cathedral of Milan
    ‪5 min drive‬
  • Milan (LIN-Linate)
    ‪11 min drive‬

Room options

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Double Room Single Use

8.6 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Triple Room

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

About the area

Milan

With a stay at Smart Hotel Milano in Milan (Central Station), you'll be within a 5-minute drive of Piazza del Duomo and Corso Buenos Aires. .This hotel is 2.6 mi (4.3 km) from Cathedral of Milan and 5.2 mi (8.4 km) from San Siro Stadium.

What's nearby

  • Piazza della Repubblica - 8 min walk - 0.7 km
  • Corso Buenos Aires - 9 min walk - 0.8 km
  • Galleria Vittorio Emanuele II - 4 min drive - 2.9 km
  • Piazza del Duomo - 5 min drive - 3.5 km
  • Cathedral of Milan - 5 min drive - 3.5 km

Getting around

  • Milan (XIK-Centrale Rail Station) - 2 min walk
  • Central Station - 2 min walk
  • Linate Airport (LIN) - 23 min drive

Restaurants

  • ‪Sagami - ‬2 min walk
  • ‪Caffè Pascucci - ‬1 min walk
  • ‪Spontini - ‬1 min walk
  • ‪City Life - ‬2 min walk
  • ‪Osteria Italiana - ‬1 min walk

About this property

Smart Hotel Milano

Art Deco hotel in Milan with a 24-hour front desk
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 71 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 333 out of 666 reviews
Rating 8 - Good. 202 out of 666 reviews
Rating 6 - Okay. 75 out of 666 reviews
Rating 4 - Poor. 26 out of 666 reviews
Rating 2 - Terrible. 30 out of 666 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandhya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with family (myself, wife and 2 year old daughter). Can’t fault the location, metro just next to it. Service was brilliant with very helpful staff, allowed me to check in early as I had arrived early so staff at the check in asked for our room to be ready first so that we could check in which was a big help for us. Room was decent size, good amenities, however breakfast wasn’t upto the standard expected as the rest but still it wasn’t that bad. Will defenitely recommend the place, the price, location and hotel is clean and very friendly and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended hotel close from the train station. A must in Milan!
Stayed 2 nights in Apr 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

DAVID

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a/c for Americans! But no ice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jing, Templestowe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel minutes walk from Milan central station. Rooms are modern and clean, staff are polite and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Stayed 1 night in Apr 2025

6/10 Okay

Ki Fu Terry

Travelled with partner
Disliked: Staff & service
The design of the bathroom is really bad. The motion-detect light would automatically switch off after 2 minutes, and we constantly needed to move out of the shower area to reactivate the light. The bad design of the shower also means that water would come out of the shower and flood the bathroom towards the door. It is evident that the door is swollen due to regular soaking. The room is also not completely soundproof. We can hear the noise of the chair moving in the adjacent rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to central station as well as metro to get around Milan. Area at night was quiet and felt safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to the train. The breakfast downstairs was amazing! The staff were very kind.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central train station, metro, busses and trams. Very helpful and friendly staff. Excellent restaurant 5 minutes walk away called Su garden. Very reasonably priced and excellent food
Stayed 3 nights in Apr 2025

4/10 Poor

Kaspermama

Stayed 2 nights in Apr 2025

6/10 Okay

YoungTae, Buena Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My room was on the 1st floor with limited window
Stayed 1 night in Mar 2025

8/10 Good

JOSEPH, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, close to train station and dining friendly efficient staff
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very central modern hotel, right next to station.
Stayed 1 night in Mar 2025

8/10 Good

Christoph, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and close to the main train station and close to many restaurants. The room was smaller than expected but still was nice. The triple room was not great for a third person.
Stayed 1 night in Apr 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in May 2024

6/10 Okay

Michael

Had a problem checking in, not the friendliest staff
Stayed 4 nights in Apr 2025

6/10 Okay

Scott

Stayed 1 night in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room and bathroom. Sound proofing is not great - constantly soy
Stayed 4 nights in Mar 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Laura

Stayed 3 nights in Mar 2025

10/10 Excellent

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

Klara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 3 nights in Mar 2025

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and modern. The beds are comfy and the staff were very friendly and welcoming. Only 2 small negatives: the walls doors are heavy and slam easily, which shakes all the walls, which was quite disturbing during the night. The curtains are quite thin, so the room is very light in the morning.
Stayed 4 nights in Mar 2025