4/10 Poor
Laurie S., Austin, Texas
5 Sept 2025
Disliked: Cleanliness
I have never had to give a negative review so this is hard. Please know the house was aesthetically beautiful. Great layout, great lake side view, good lighting. However, there were some major safety concerns. The downstairs basement door would not open (we all tried) - this is a huge fire safety danger as the two sisters sleeping downstairs had no way out except through a window that was in a window well. The railing at the entrance to the home where the lock box is located was rickey and not stable. It was not stable enough for anyone to use as a support going up the stairs to the door. The front window by the same door - it's locking mechanism had been broken (looked like it had been broken into) so there was no way for us to lock that window leaving us vulnerable while we were sleeping or away from the house. The window treatment blinds in the two front bedrooms had multiple missing slats or holes - so the two sisters staying in those room had to use plastic bags to cover the holes to feel safe from anyone being able to see in. There was a jacuzzi without a lid just outside the back door that had a tarp draped in it and it was 1/2 full of stagnet water and mosquito larva. The grill was filthy and both of the propane tanks were empty. The glass top table on the deck was so grimy and dirty that it took us three attempts to get it clean. This is NOT a normal VRBO experience and should fall back on the third party rental company.
Laurie S.
Stayed 3 nights in Aug 2025