Grecotel Creta Palace

5.0 star property

Photo gallery for Grecotel Creta Palace

Rooftop terrace
Creator video
Indoor pool, outdoor pool, pool loungers
Family Suite, Sea View (Main Building)
5 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Pool
  • Gym

Explore the area

View map
Missiria, Rethymno, Crete Island, 74100
  • Place, Blue Beach
    ‪3 min walk‬
  • Place, Platanes Beach
    ‪7 min walk‬
  • Place, Horse Park Rethymno
    ‪9 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪75 min drive‬

Room options

Family Bungalow, Private Pool (Suite Sea Front)

  • 46 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Bungalow (Side Sea View)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Family Bungalow with Balcony

  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

Double Room With Sea View

  • Sleeps 3

Bungalow Garden View

  • Sleeps 3

Bungalow, Side Sea View

  • Sleeps 3

Family Bungalow Garden View

  • Sleeps 2

Deluxe Family Bungalow With Garden View

  • Sleeps 3

Palace Family Bungalow Suite Side Sea View

  • Sleeps 4

Junior Bungalow Suite

  • Sleeps 2

Palace Junior Suite

  • Sleeps 2

Bungalow Suite Sea Front, Private Pool

  • Sleeps 3

2-Bedroom Luxury Bungalow Suite

  • Sleeps 4

Bungalow Sea View

  • Sleeps 3

Superior Family Bungalow, Garden View

  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

Maisonette, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

Junior Bungalow Suite, Seafront

  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Family Bungalow with Garden

  • 53 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

Family Suite, Sea View (Main Building)

  • 50 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Palace Family Bungalow Suite, Side Sea View

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 2 bedrooms
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Sofa Beds and 2 Twin Beds

Bungalow, Sea View

  • 33 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Double Panoramic Sea View

  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

Family Room Sea View

  • 56 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 4 Twin Beds

Family Bungalow, Garden View (Palace Suite)

  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Sofa Bed and 2 Twin Beds

Suite, Private Pool (Bungalow Sea Front)

  • 46 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Suite Sea Front

  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Sofa Beds

Junior Suite Sea Front, Private Pool

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

2-Bedroom Luxury Bungalow Suite

  • 70 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds and 2 Twin Sofa Beds

Palace Luxury Suite Panoramic, Sea View

  • 86 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Presidential Villa, Sea View, Private Pool

  • 164 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

Promo Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Superior Double Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Bungalow, Garden View

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Palace Suite Panoramic Sea View

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Family Bungalow, Garden View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 1 Double Bed

Maisonette With Garden View

  • Sleeps 2

Family Suite Sea View Main Building

  • Sleeps 3

Grand Family Room Sea View

  • Sleeps 4

Palace Family Bungalow Suite Garden View

  • Sleeps 3

Panoramic Room Sea View

  • Sleeps 2

Junior Suite Sea Front, Private Pool

  • Sleeps 3

Family Bungalow Suite Sea Front Private Pool

  • Sleeps 3

Presidential Villa With Private Pool

  • Sleeps 4

Superior Family Bungalow, Garden View

  • Sleeps 3

Deluxe Family Bungalow, Garden View With Balcony

  • Sleeps 3

Family Suite Sea Front

  • Sleeps 2

Palace Luxury Suite Panoramic, Sea View

  • Sleeps 2

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About the area

Rethymno

Located in Rethymno, Grecotel Creta Palace is by the sea, within a 10-minute drive of Rethymnon Town Hall and Rethymnon Venetian Port. .This beach hotel is 3 mi (4.9 km) from Rimondi Fountain and 3.3 mi (5.3 km) from Fortezza Castle.

What's nearby

  • Blue Beach - 3 min walk - 0.3 km
  • Platanes Beach - 7 min walk - 0.6 km
  • Horse Park Rethymno - 9 min walk - 0.8 km
  • Town Beach - 15 min walk - 1.3 km
  • Mili Gorge - 2 min drive - 1.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 69 min drive

Restaurants

  • ‪Laki's Beach Bar - ‬4 min drive
  • ‪upano - ‬15 min walk
  • ‪Baja Beach Club - ‬9 min walk
  • ‪Sky Park - ‬13 min walk
  • ‪Vergina - ‬14 min walk

About this property

Grecotel Creta Palace

Luxury hotel on the beach, with outdoor pool
Grecotel Creta Palace offers 335 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
Make yourself at home in one of the 335 guestrooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Labyrinth Main Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rethymno? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Labyrinth Main Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Barbarossa á la carte - Overlooking the ocean, this seafood restaurant specializes in seafood and serves dinner only. Open daily.
Golden Dragon á la carte - Overlooking the pool, this theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Agreco Farm - Overlooking the garden, this theme restaurant specializes in Greek cuisine and serves lunch only. Open daily.
Princess Ariadne - This poolside brasserie specializes in international cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Grecotel Creta Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe

Restaurants on site

  • Agreco Farm
  • Barbarossa á la carte
  • Golden Dragon á la carte
  • Labyrinth Main Restaurant
  • Princess Ariadne

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Thalassotherapy

Accessibility

  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The All-Inclusive rate plan includes beverage service from 10 AM to midnight. Outside of these hours, fees apply for beverages.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1041Κ015A0099900

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Grecotel Creta Palace Hotel Rethimnon
Grecotel Creta Palace Hotel Rethymnon
Grecotel Creta Palace Hotel
Grecotel Creta Palace Rethymnon
Grecotel Creta Palace
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete
Grecotel Creta Palace
Grecotel Creta Palace, Luxury
Grecotel Creta Palace, Beach Luxury Resort Hotel
Grecotel Creta Palace, Beach Luxury Resort Rethymno
Grecotel Creta Palace, Beach Luxury Resort Hotel Rethymno

Grecotel Creta Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 122 reviews
Rating 8 - Good. 34 out of 122 reviews
Rating 6 - Okay. 13 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 2 nights in Sep 2025

10/10 Excellent

Sadhna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property on its own beach. Felt safe for children.
Stayed 7 nights in Aug 2025

10/10 Excellent

Leila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient, right in the middle between Heraklion and Chania. The property super nice and clean and safe and the staff very friendly, especially Masia. she was ready to help with any question we have and made us feel like home. We loved the ambiance, kids, parents, grandparents and couples were all having fun . The swimming pools were gorgeous and the beach very nice and clean. The restaurants very nice. the breakfast menu and breakfast area were great! The little market on the property was very convenient. We had a great vacation!
Stayed 5 nights in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.
Stayed 2 nights in Aug 2025

8/10 Good

Sophia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ilan

Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.
Stayed 12 nights in Jul 2025

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

William

Stayed 7 nights in Jul 2025

10/10 Excellent

Abir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Seraj

Stayed 3 nights in Jun 2025

10/10 Excellent

Andreas Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, staff, buffet
Stayed 6 nights in Jun 2025

8/10 Good

Ashvina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets
Stayed 6 nights in May 2025

10/10 Excellent

Lee

Stayed 2 nights in May 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel with a lovely beach. All inclusive breakfast offering a magnificent variety of foods. Lots of very attentive staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the villas with a pool. It was amazing!. Great service, very attentive, room staff were fantastic and thorough. The villa was super relaxing, just a few steps to the beach or chill out in our own pool. We enjoyed it.
Stayed 7 nights in Sep 2024

10/10 Excellent

Katharine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Creta Palace, it was our honeymoon and the hotel so kindly upgraded us to a family suite on arrival which was beautiful. The facilities are great and perfect for our 2 year old, she loved the pool and beach. The staff were so kind and friendly - thank you so much for making it so special!
Stayed 4 nights in Jun 2024

10/10 Excellent

Finola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding and memorable stay with Creta Palace

Absolutely incredible from arrival to departure. What stood out for us was the friendliness of all staff, the cleanliness of the whole place, the maintenance of the grounds and the quality of the food. We only did breakfast but wish we had done all inclusive. Absolutely outstanding and exceptional service. A nice touch was the offer of drinks on arrival. The hospitality all around was amazing and we already can't wait to return. Thank you
Stayed 7 nights in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation.

Great staff, and comfortable room. Breakfast was good, but slipped up on a few points, like forgetting to switch on plate heater, so breakfast soon went cold.
Large pool
Beautiful spacious gardens
Stayed 2 nights in May 2024

8/10 Good

James

Stayed 7 nights in Sep 2023

10/10 Excellent

Einar

Stayed 7 nights in Sep 2022

10/10 Excellent

Gadi

Stayed 5 nights in Sep 2022

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Definitely not 5 Star! Extremely grumpy staff

This was our first time staying at a Grecotel after hearing many positive things. We booked a junior suite which was meant to come with a sofa with pillows as depicted in the photos but instead it came with a sofa bed that was as hard as a rock. There was no desk and the bed was lumpy and caved in the middle but fortunately they changed it for us. For some reason every single day they removed the flat sheet off the bed and we had to make the bed all over again ourselves. We asked them repeatedly to stop removing it but nobody listened. The room was very outdated and is in need of renovation. It was impossible to black out the room even after they changed the curtains for us so we were woken up early every day by the light. As mentioned the rooms are outdated so there is no soundproofing at all and you hear all the noises especially children. Generally you would think that during COVID the staff would be upbeat/happy and positive to have work but instead almost all of them (apart from two great staff members) looked grumpy and seemed to be permanently sulking. Even when speaking to them in Greek it didn’t change their mood. The second (kid’s) pool was closed which was not communicated on Hotels.com. This meant the main pool was jam packed full of children. To make it worse, on our first day a child made a poo in the main pool and they had to close it!
Not 5 star
Outdated
Needs to be changed
Clean?
Stayed 6 nights in Aug 2020

10/10 Excellent

Pat, New York

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was really amazing friendly and kind The room was clean but the cover was ripped and old
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We booked the hotel assuming the beach is sandy based on the pictures, however beach strip near the water, including the entrance to the water has about 2-3 meters of stones. We were not satisfied with the quality of the room - our prearrival requests (placed 6 months in advance) for a ground floor room was not honored. The other party in our group did get a room from a lower standard than the one was booked. The children’s room had a vasp/yellow jacket nests and we had 3-4 yellow jackets in the room every day and the staff could not be bothered to do anything about it, despite multiple notices. The staff at the hotel was extremely friendly always. The breakfast buffet is of excellent quality. We received outstanding service every day at the beach bar restaurant which we enjoyed very much!
Stayed 14 nights in Jul 2019