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Sofitel Strasbourg Grande Ile

5.0 star property

Photo gallery for Sofitel Strasbourg Grande Ile

Front of property
Cocktail bar
Luxury Room, Garden View
Lobby sitting area
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Pet-friendly

Explore the area

View map
4 Place Saint Pierre Le Jeune, Strasbourg, Bas-Rhin, 67000
  • Strasbourg Christmas Market
    ‪3 min walk‬
  • Strasbourg Cathedral
    ‪6 min walk‬
  • Train Station Square
    ‪11 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬

Room options

View all photos for Luxury Room, Garden View

Luxury Room, Garden View

Luxury Room, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed with Sofa bed, Garden View

Room amenity

Luxury Room, 1 King Bed with Sofa bed, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, City View (Prestige)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, City View (Prestige)

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Luxury)

Premium Room, 1 King Bed with Sofa bed (Luxury)

Premium Room, 1 King Bed with Sofa bed (Luxury)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony, City View (Imperiale)

Suite, 2 Bedrooms, Balcony, City View (Imperiale)

Suite, 2 Bedrooms, Balcony, City View (Imperiale)

10.0 out of 10
Exceptional
(1 review)
  • 135 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed (1 coin salon)

Junior Suite, 1 King Bed (1 coin salon)

Junior Suite, 1 King Bed (1 coin salon)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Little Prince connecting room

1 bedroom, premium bedding, down duvets, pillow-top beds

Little Prince connecting room

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Balcony, Garden View

Superior Room, 1 Queen Bed, Balcony, Garden View

Superior Room, 1 Queen Bed, Balcony, Garden View

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Opera)

Suite (Opera)

Suite (Opera)

  • 93 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Strasbourg

Sofitel Strasbourg Grande Ile is in the heart of Strasbourg, within a 5-minute walk of Place Kléber and Strasbourg Christmas Market. .This family-friendly hotel is 1 mi (1.7 km) from Train Station Square and 1.2 mi (2 km) from Rohan Palace.

What's nearby

  • Strasbourg Christmas Market - 3 min walk - 0.3 km
  • Place Kléber - 3 min walk - 0.3 km
  • Strasbourg Cathedral - 6 min walk - 0.5 km
  • Train Station Square - 11 min walk - 0.9 km
  • European Parliament - 4 min drive - 2.5 km

Getting around

  • Homme de Fer Tram Station - 3 min walk
  • Strasbourg Station - 12 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Le Café Broglie - ‬3 min walk
  • Léonor
  • ‪Le Link at Sofitel Strasbourg - ‬1 min walk
  • ‪Poulaillon - ‬3 min walk

About this property

Sofitel Strasbourg Grande Ile

Luxury hotel with a fitness center and a 24-hour front desk
Sofitel Strasbourg Grande Ile offers 150 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature down comforters and premium bedding. This Strasbourg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 individually decorated guestrooms, featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at La Brasserie, a restaurant which specializes in French cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Strasbourg? This hotel has 7965 square feet (740 square meters) of space consisting of conference space and 11 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
La Brasserie - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Le bar de la Brasserie - Onsite cocktail bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 42 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Brasserie
  • Le bar de la Brasserie

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • Library

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • High chair
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 7,965 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1964
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.85 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Covered valet parking fee: EUR 42 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Grande Ile
Sofitel Grande Ile Hotel
Sofitel Grande Ile Hotel Strasbourg
Sofitel Grande Ile Strasbourg
Sofitel Strasbourg
Sofitel Strasbourg Grande
Sofitel Strasbourg Grande Ile
Strasbourg Ile
Strasbourg Sofitel
Strasbourg Sofitel Grande Ile
Sofitel Strasbourg Hotel Strasbourg
Sofitel Strasbourg Grande Ile Hotel
Sofitel Strasbourg Grande Ile Hotel
Sofitel Strasbourg Grande Ile Strasbourg
Sofitel Strasbourg Grande Ile Hotel Strasbourg

Sofitel Strasbourg Grande Ile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 832 reviews
Rating 8 - Good. 250 out of 832 reviews
Rating 6 - Okay. 81 out of 832 reviews
Rating 4 - Poor. 33 out of 832 reviews
Rating 2 - Terrible. 22 out of 832 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yousef

Business traveller
Liked: Cleanliness, staff & service, room comfort
Everyone was very friendly and helpful, food was very good specially breakfast, the room I stayed in was on the 3rd floor near a major renovation. But overall it was comfortable stay. Thank you
Stayed 4 nights in Jun 2025

2/10 Terrible

sara

Stayed 4 nights in May 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and courteous. Concierge services were excellent. Hôtel itself was clean, comfortable and well positioned. Would definitely recommend to others and would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafael A. Ortiz

Travelled with family
Liked: Amenities
Perfect stay. Very helpful and attentive staff. The breakfast was very good and plentiful. Will stay again without hesitation.
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Won’t stay there again. Poor customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

NANDISH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, amenities
It’s centrally located but other then that hotel rooms are pretty basic
Stayed 1 night in Sep 2024

6/10 Okay

Raphael, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
An hotel a bit old but comfortable. Nice staff. 1 hour wait to get the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Julie, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting the Christmas markets. Excellent staff, especially the concierge!
Stayed 3 nights in Dec 2024

10/10 Excellent

GOHAR

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Dec 2024

2/10 Terrible

Alexander

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
terrible smell on every floor. Old carpet smell. How this Hotel can be rated 4-5 Stars?! Staff is very friendly, they can do nothing about this smell.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Christmas food stalls and outdoor experience was festive. Central location to the Christmas markets makes it worth the higher cost.
Stayed 1 night in Dec 2024

10/10 Excellent

Raelene

Liked: Cleanliness
Great location for Xmas markets!
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

More like a two star hotel, rooms in rough shape.

Rooms are not clean, and needed renovation 15yrs ago. Not even close to a five star.
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel was in a great spot, with parking and close to Christmas Markets
Stayed 2 nights in Nov 2024

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location in the old town is great for walking, however the streets are closed during the Christmas markets so we had to wheel our luggage a few blocks to the hotel. The staff is very helpful and friendly. The propery is a bit run down and in need of refurbishment. Our bathroom sink was cracked, the vanity had a gash in it, the carpet was worn and the towels were a bit dingy and scratchy. The buffet breakfast was very good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Kwanghoon

Stayed 1 night in Oct 2024

8/10 Good

MohamedHussein, Mohandessin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has an excellent location with an easily accessible parking lot in front of it. Walking to most attractions is less than twenty minutes.
Stayed 3 nights in Sep 2024

6/10 Okay

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is outdated and not a four-star hotel as advertised. Everything else was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Arwi

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Stayed 1 night in Aug 2024

6/10 Okay

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good Just some communication problems Almost impossible to get hold of the concierge Ask Hotel for assistance to get a transportation from the airport to the hotel, there was some communication issues and multiple phone calls were ignored and non-answered and not returned back. They still charge me overhunted euros for Driver service. I never used. Now I have to fight to get that money back. Too much hassle for nothing Hotel was great. Food was great. Staff was incredible however one of the concierge who was scheduling the transportation was not so good. First time the hotel tells me to bad, but you are gonna pay for something you don’t use
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis R

Stayed 1 night in Jul 2024

8/10 Good

jerzy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
i dont have time to SHARE reviews so please stop asking
Stayed 2 nights in Jul 2024