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Ocean Eden Bay - Adults Only - All inclusive

5.0 star property

Photo gallery for Ocean Eden Bay - Adults Only - All inclusive

2 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
1 bedroom, premium bedding, down duvets, free minibar
Nightclub
6 restaurants, breakfast served
Privilege RoofTop Master Suite | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • On private beach

Explore the area

Map
Mountain Spring Bay, Coral Spring, Montego Bay, Falmouth
  • Burwood Beach
    ‪2 min drive‬
  • Blue Waters Beach Club
    ‪5 min drive‬
  • Luminous Lagoon
    ‪5 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪45 min drive‬

Room options

View all photos for Privilege RoofTop Master Suite

Privilege RoofTop Master Suite

Privilege RoofTop Master Suite

  • 89.3 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Privilege Swim Up Master Suite

Privilege Swim Up Master Suite

Privilege Swim Up Master Suite

  • 89.3 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Swim Up Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Swim Up Junior Suite

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Privilege Master Suite

Privilege Master Suite

Privilege Master Suite

  • 89.3 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for RoofTop Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

RoofTop Junior Suite

  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Pool View

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite Pool View

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Privilege Junior Suite Ocean Front

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite Ocean Front

  • 45.9 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Privilege RoofTop Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege RoofTop Junior Suite

  • 45.9 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Swim Up Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Swim Up Junior Suite

  • 45.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite

1 bedroom, premium bedding, down duvets, free minibar

Privilege Junior Suite

  • 45.9 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

2 outdoor pools, open 8:00 AM to 6:00 PM, pool cabanas (surcharge)

Ocean Coral Spring - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (3504)
The price is NZ$703
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Ocean Coral Spring - All Inclusive

About the area

Falmouth

When you stay at Ocean Eden Bay - Adults Only - All inclusive in Falmouth, you'll be by the ocean, within a 5-minute drive of Burwood Beach and Luminous Lagoon. .This all-inclusive property is 2.5 mi (4 km) from Blue Waters Beach Club and 3.7 mi (6 km) from Martha Brae River.

What's nearby

  • Burwood Beach - 2 min drive - 2.3 km
  • Blue Waters Beach Club - 5 min drive - 5.4 km
  • Luminous Lagoon - 5 min drive - 6.3 km
  • Silver Sands Public Beach - 9 min drive - 8.3 km
  • Bengal Beach - 19 min drive - 20.1 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 37 min drive

Restaurants

  • ‪Captain's Market - ‬6 min drive
  • ‪Steakhouse - ‬6 min drive
  • ‪Kfc - ‬9 min drive
  • ‪Royalton Sands Beach Bar - ‬4 min drive
  • ‪Martini Bar - ‬9 min drive

About this property

Ocean Eden Bay - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Eden Bay - Adults Only - All inclusive offers 444 accommodations with free minibar items and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

A private beach and 2 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with a lazy river and a sauna. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 444 guestrooms featuring free minibar items and LCD televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Bluemoon, one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Falmouth? This property has facilities measuring 8611 square feet (800 square meters), including a conference center. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Bluemoon - This fine-dining restaurant serves dinner only.
Steakhouse - This steakhouse serves dinner only. Open select days.
Privilege - This beach restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Marlin - This beachfront restaurant serves breakfast, lunch, and dinner. Open select days.
Captain's Market - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)

Land activities

Independently operated tours

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluemoon
  • Captain's Market
  • Marlin
  • Privilege
  • Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Paddleboard
  • Racquetball/squash
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,611 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (82 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Ocean Eden Bay Adults Only
Ocean Eden Inclusive Inclusive
Ocean Eden Bay - Adults Only - All inclusive Falmouth

Ocean Eden Bay - Adults Only - All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1656 out of 3285 reviews
Rating 8 - Good. 786 out of 3285 reviews
Rating 6 - Okay. 394 out of 3285 reviews
Rating 4 - Poor. 250 out of 3285 reviews
Rating 2 - Terrible. 199 out of 3285 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This property is nice no doubt about it. It was live when it came to the entertainment. They served food by the pool and it was not good at all. The service in regards to getting our bags was terrible as well. After reaching our room it took almost 2 hours to receive our luggage which was a huge inconvenience since i was not feeling well. While heading to the lobby to check out there were plenty of people that passed and not one asked us to assist us with our bags. Not a great experience at all.
Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Temani

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Astride, orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms can be improved, the doors, the bathroom need some work. The resort is very beautiful. The food was great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ayrian

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying and I would stay a million times again
Stayed 4 nights in Dec 2024

10/10 Excellent

Kerissa

Stayed 4 nights in Mar 2025

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The food choice is excellent and cooked to perfection, lots to drink and nice pool area. The hotel is nice clean and the rooms very spacious and clean. But female guest you need to lock up your makeup etc., as I had mine stolen by the housekeeping staff, they also used my perfume!! They would keep knock at the most inconvenient time smiling in your face looking a tip! The only way to stop this is to use the 'do not disturb ' sign, although the guys filling the mini bar can still let themselves into your room even though you have locked the door from the inside.... not good. Had one guy let himself into my room while I was in the shower and I had locked the room door from the inside!!! Furthermore, this hotel is not 5 star!
Stayed 7 nights in Feb 2025

4/10 Poor

Stephanie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
1. We upgraded to ocean view- we get to the room and the ocean view is out the front door and the balcony is overlooking the pool and they claim this IS their ocean view even tho their room description says “balcony with ocean view” - over heard a couple complain when we checked in, talked to more in the pool, and heard another at check out with the same issue. - when I called I was placed on hold, eventually hung up on then every time I tried to call back our calls were ignored. So the decryption at least in Expedia should be updated as I would never have paid for the upgrade had I know first. 2. The moment you walk in they HOUND you to meet up for a time share. They call you EVERY day every 15 minutes for over an hour if you don’t pick up the phone, even if you say stop calling. And then when you refuse they get mad and aggressive 3. The staff is BEYOND rude! Simply asking for a drink they make you feel like an inconvenience (even if you are tipping). The only staff that was amazing was the blue team (entertainment) 4. We stayed at adult only 2/3 bars close at 5pm and 1/3 bars close at 100pm so if you want a drink you have to go to the kid side where they have 2 bars (one doesn’t open until 11) so it’s so packed you can’t get a drink! Outside of the many issues we had the pool and beach were very nice (bring water shoes due to coral everywhere in the ocean). The food was very good as well.
Stayed 6 nights in Mar 2025

4/10 Poor

DR

Travelled with family, Travelled with group
Property was clean half of the staff was nice the other half were jerks. We was supposed to have a king size bed got stuck with 2 beds. Lady told us she would call us day after arrival to move us to king room never got a call. Hair dryer didn’t work asked every day for one finally got it on last day. The customer service lady was extremely rude talked very rude would not make eye contact. There were roaches in room and buffet.Bartenders were slow to take orders. Over all resort experience was worse rather than better. Definitely not a $1700 per person resort will not be back
Stayed 5 nights in Mar 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Tyler

Stayed 3 nights in Dec 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great resort. My only feedback is the resort needs better deserts and more of a tropical fruit options.
Stayed 3 nights in Feb 2025

4/10 Poor

Shareeta

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
The pool is Beautiful!!! My room in 4325 had roaches and people beating on door trying to get in room at 4:25am. Was relocated to room 3215 which was in not so great condition either, eyelashes on telephone. We traveled with 20 people and another set in the party had roaches as well in their room and wasn't relocated until 3 days later. We had to keep going back front desk in order to get anything done whether it was reservations for dinner or dealing with the hotel rooms. Not a good experience at all especially to be a fairly new resort. CUSTOMER SERVICE IS HORRIBLE!!!!
Stayed 4 nights in Mar 2025

8/10 Good

Daila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean n nice very relaxing, but there wasn't enough entertainment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

kimberly

Travelled with family
Liked: Cleanliness, staff & service
Make sure you know the difference between an "ocean view" room --you can only see ocean if you hang out over the balcony. "Ocean Front" is an actual view of the ocean. Spend the extra money and get a "Privilege" room if you are staying here. The staff, food, and drinks are very good in this restaurant and it is very quiet and relaxing. Our issues -- safe didn't work despite being "fixed," No fresh towels after they cleaned our room, No hot water one night, No Cold water one morning. These are small issues but became frustrating particularly when the "privilege" desk numbers given were often not answered. The pool is large, loud music, and very busy. Need to get up early to "reserve" a chair otherwise I don't think you will get one. The beach is very rocky. We watched multiple people fall, trip on rocks, not aware of the drop off etc.. We have not stayed in Jamaica for many years and thus unsure if this resort is somewhat standard. We were guests for only three nights which was the perfect amount of time here.
Stayed 3 nights in Mar 2025

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new facility but the room was not the cleanest room I’ve been in. Aside from dust around there was sloppy fixes of paint, nicks, and dings that were definitely noticeable and the rooftop tub was a little janky with wiring. The overall decor was stylish and modern which I liked. All the lobby’s and restaurants were all great looking and appeared clean. The food was good but not anything special. Staff was hit or miss. Some folks were incredibly helpful and had great customer service and others would act annoyed by your request or turn up their nose at your tip like they wanted more money. The scenery is beautiful! The entertainment was a lot of fun and there was always something to do or going on. Would have been nice to get more bottled water in the room as I got montezuma’s revenge and none of the bars had bottled water. If it’s a service the butlers provide, they definitely don’t advertise that. Overall it was a great stay and we enjoyed our time!
Stayed 6 nights in Mar 2025

10/10 Excellent

Shashana

Liked: Cleanliness, staff & service, property conditions & facilities
I love my stay I wish the pool was heated but I really enjoy my stay !
Stayed 3 nights in Feb 2025

8/10 Good

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities
It was super nice needs more alcohol options for sure
Stayed 4 nights in Feb 2025

6/10 Okay

Brielle

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
While the resort is beautiful, it is absolutely huge which makes things like getting to the pool or getting food inconvenient. We found ourselves really wanting a snack bar or something closer to the pool so that we didn’t have to rely on a reservation or mile walk to grab a quick bite to eat. The family side is also much more lively than the adults only, and it seemed like the adults had a lot more fun on the family side!! The pool on the family side is better and the water is a much better temperature. The pool water on the adult side was intolerable our entire trip, which was disappointing because we purchased a swim-out room for the first time and were excited to enjoy that luxury but wouldn’t. The check in process took a very long time and the staff were moderately friendly. I will say that I received the best room service I’ve ever received at this resort!! Our room was cleaned spotless every day which was amazing! They even folded our clothes which others may find intrusive, but I quite liked lol. Overall it was a decent stay.
Stayed 4 nights in Feb 2025

4/10 Poor

Cheryl Ann, Rhome

Disliked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Julia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back!
Stayed 6 nights in Feb 2025

8/10 Good

Jo

Liked: Cleanliness, property conditions & facilities
They recognize your special occasion
Stayed 4 nights in Mar 2025