2/10 Terrible
Allan, Mercerville
23 Dec 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Allan
Stayed 4 nights in Dec 2021
Sunset Beach Resort Spa and Waterpark
4.5 star property
Photo gallery for Sunset Beach Resort Spa and Waterpark
Reviews
6.06.0 out of 10
Popular amenities
- Parking available
- Bar
- On private beach
- Pool
- All-inclusive
- Breakfast included
Explore the area
1 Sunset Drive, Montego Freeport, Montego Bay, 00000
- Freeport PeninsulaPlace, Freeport Peninsula1 min walk
- Sunset Beach Resort Au Natural BeachPlace, Sunset Beach Resort Au Natural Beach1 min drive
- Montego Bay Cruise Ship TerminalPlace, Montego Bay Cruise Ship Terminal2 min drive
- Montego Bay (MBJ-Sir Donald Sangster Intl.)Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)12 min drive
Room options
View all photos for Deluxe Resort View
Deluxe Resort View
- Resort view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Deluxe Bay View
Deluxe Bay View
- Bay view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Deluxe Ocean View
Deluxe Ocean View
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Deluxe Oceanfront
Deluxe Oceanfront
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for One Bedroom Suite
One Bedroom Suite
- Ocean view
- Sleeps 4
- 1 King Bed and 1 Queen Sofa Bed
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About the area
Montego Bay
When you stay at Sunset Beach Resort Spa and Waterpark in Montego Bay, you'll be by the ocean, within a 5-minute drive of Sunset Beach Resort Au Natural Beach and Montego Bay Cruise Ship Terminal. .This all-inclusive hotel is 3.2 mi (5.2 km) from Jamaica Beaches and 3.8 mi (6.1 km) from Doctor's Cave Beach.
What's nearby
- Freeport Peninsula - 1 min walk - 0.0 km
- Sunset Beach Resort Au Natural Beach - 1 min drive - 0.4 km
- Montego Bay Cruise Ship Terminal - 2 min drive - 1.6 km
- Montego Bay Marine Park - 8 min drive - 5.5 km
- Doctor's Cave Beach - 10 min drive - 7.0 km
Getting around
- Sir Donald Sangster Intl. Airport (MBJ) - 20 min drive
Restaurants
- Pier 1 - 7 min drive
- Blue Mountain Restaurant - 11 min walk
- Piano Bar - 12 min walk
- Oceana - 10 min walk
- Coco Cafe - 10 min walk
About this property
Sunset Beach Resort Spa and Waterpark
Beachfront hotel with 5 outdoor pools and a full-service spa
Sunset Beach Resort Spa and Waterpark offers 311 air-conditioned accommodations with free minibar items and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include desks. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montego Bay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 311 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).
For lunch or dinner, stop by Banana Walk, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Banana Walk - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Botticelli - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Jamalicious - This restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
Silk Road - This diner specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
SugarCane Grill - This restaurant serves lunch and dinner. Open daily.
All-inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: WiFi (surcharge)
Parking and transport
- 24-hour return airport shuttle at scheduled times and on request for a surcharge
- Uncovered parking on site (surcharge)
Food and drink
- Free full breakfast available daily 7:00 AM to 10:00 AM
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- A swim-up bar
- Couples/private dining
- Snack bar/deli
Restaurants on site
- Banana Walk
- Botticelli
- Jamalicious
- Silk Road
- SugarCane Grill
Things to do
- 5 outdoor pools
- Arcade/game room
- Basketball
- Beach volleyball
- Children's pool
- Free children's club
- Free water park
- Full-service spa
- Gym
- Lazy river
- Mini golf
- Playground
- Sauna
- Tennis
- TV in common areas
- Waterslide
Family friendly
- 5 outdoor pools
- Arcade/game room
- Art supplies
- Baby toys
- Children's books
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Free rollaway/extra bed
- Free supervised activities for children
- Free water park access
- Grocery/convenience store
- High chair
- In-room babysitting
- Laundry facilities
- Lazy river
- Lifeguards on site
- Mini golf
- Musical instrument
- Playground
- Snack bar/deli
- Waterslide
Conveniences
- 24-hour front desk
- ATM
- Gift shop/newsstand
- Grocery/convenience store
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Business centre
- Meeting room
Outdoors
- Beach loungers
- Beach towels
- Beach umbrellas
- Garden
- On a private beach
- Outdoor entertainment area
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 9 treatment rooms
- Body scrubs
- Body wraps
- Facials
- Manicures/pedicures
- Massage
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
- Lifeguards
Room amenities
Bedroom
- Free rollaway/extra bed
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with satellite channels
Food and drink
- Champagne service
- Coffee/tea maker
- Free stocked minibar
More
- Air conditioning
- Ceiling fan
- Desk
- Laptop workspace
- Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 40 per person from Sangster International Airport (MJB) in Montego Bay. The listed airport shuttle fees apply to transfers to/from Norman Manley International Airport (KIN) in Kingston.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 300 per person
- Late check-out fee: USD 100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 9:00 PM
Property is also known as
Sunset Spa Waterpark Montego
Sunset Beach Resort Spa Waterpark
Sunset Beach Resort Spa and Waterpark Hotel
Sunset Beach Resort Spa Waterpark All Inclusive
Sunset Beach Resort Spa and Waterpark Montego Bay
Sunset Beach Resort Spa and Waterpark Hotel Montego Bay
Sunset Beach Resort Spa and Waterpark Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
10/10 Excellent
Gerald
20 Aug 2021
Gerald
Stayed 5 nights in Aug 2021
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