Safi Royal Luxury Metropolitan

4.5 star property

Photo gallery for Safi Royal Luxury Metropolitan

Sky Suite | Living area
Restaurant
Restaurant
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking included

Explore the area

View map
2400 Av Lázaro Cárdenas, Zona San Agustín, San Pedro Garza García, NL, 66260
  • Fashion Drive
    ‪2 min walk‬
  • Plaza Fiesta San Agustin
    ‪7 min walk‬
  • Macroplaza
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

KING LUXURY PANORAMICA

7.6 out of 10
Good
(20 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Doble Matrimonial Luxury

9.8 out of 10
Exceptional
(19 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Doble Queen Luxury Panoramica

9.2 out of 10
Wonderful
(25 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite King Plus Jacuzzi

  • 59 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Doble Matrimonial Luxury Panoramica

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite Double Queen

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite King Jacuzzi

9.0 out of 10
Wonderful
(2 reviews)
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

KING LUXURY

8.6 out of 10
Excellent
(30 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Sky Suite

  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

DOBLE QUEEN LUXURY

9.6 out of 10
Exceptional
(19 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Master Suite Royal Luxury

  • 106 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

Similar properties

About the area

San Pedro Garza García

When you stay at Safi Royal Luxury Metropolitan in San Pedro Garza García, you'll be connected to a shopping center, within a 10-minute drive of Fundidora Park and Monterrey Institute of Technology. .This family-friendly hotel is 3.8 mi (6.2 km) from Macroplaza and 4.8 mi (7.7 km) from Galerias Monterrey.

What's nearby

  • Fashion Drive - 2 min walk - 0.2 km
  • Plaza Fiesta San Agustin - 7 min walk - 0.6 km
  • Galerias Valle Oriente - 2 min drive - 2.3 km
  • Galerias Monterrey - 4 min drive - 4.6 km
  • Macroplaza - 5 min drive - 4.6 km

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 44 min drive

Restaurants

  • ‪Mochomos - ‬1 min walk
  • ‪La Torrada - ‬3 min walk
  • ‪Tigre - ‬2 min drive
  • ‪Botanero Moritas - ‬2 min drive
  • ‪Restaurante 1856 - ‬3 min walk

About this property

Safi Royal Luxury Metropolitan

Luxury hotel with a full-service spa connected to a shopping center in San Pedro Garza García
Safi Royal Luxury Metropolitan offers 224 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 224 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Pedro Garza García? This hotel has 452 square feet (42 square meters) of space consisting of conference space and 7 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Safi Royal Luxury Metropolitan has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 44 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 71421536

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Safi Royal Luxury Metropolitan Hotel
Hotel Safi Royal Luxury Metropolitan
Safi Royal Luxury Metropolitan San Pedro Garza García
Safi Royal Luxury Metropolitan Hotel San Pedro Garza García

Safi Royal Luxury Metropolitan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1572 out of 2086 reviews
Rating 8 - Good. 227 out of 2086 reviews
Rating 6 - Okay. 141 out of 2086 reviews
Rating 4 - Poor. 60 out of 2086 reviews
Rating 2 - Terrible. 86 out of 2086 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

zack

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

felipe

Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. It was my husband’s birthday weekend and received a cake delivered to our room. That was sweet!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Staff so friendly. Views absolutely stunning
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel experience in San Pedro and Monterrey area.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ben

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Left Mid-Stay – Deceptive, Invasive, and Disrespectful Experience I booked the Safi Royal Luxury Metropolitan Hotel in Monterrey expecting a high-end experience. What I got instead was a nightmare of mismanagement, shady practices, and Orwellian policies. It was so bad, I walked out and demanded a refund — and I never do that. Despite paying in full for a premium room, I was downgraded without notice or consent. When I raised the issue, the staff brushed me off with robotic smiles and zero accountability. No apology, no solution — just silence and condescension. What pushed me over the edge was their absurd “for your safety” policy that prevented me from changing the name of the second person on the registration. I paid for the room. I should decide who stays with me. Instead, I was treated like a potential security risk for wanting flexibility. It was patronizing, unnecessary, and frankly invasive. To make matters worse, the entire atmosphere felt off — as if I was being monitored or tracked. Staff behavior bordered on creepy, and I never felt truly comfortable. This isn’t “luxury,” it’s control dressed up in marble and fake smiles. Fed up, I left mid-stay, demanded a refund, and booked across the street at Camino Real. The contrast was night and day — respectful, professional service and a room that matched what I paid for. Safi should take notes. If you value your money, your time, or your basic dignity, avoid this place at all costs.
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with lots of great restaurants in the connected luxury mall
Stayed 1 night in Jun 2025

10/10 Excellent

Monico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Stayed 1 night in May 2025

10/10 Excellent

Jeanna, Coltishall

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Regularly used hotel for our business. Luxurious facilities.
Stayed 1 night in Jun 2025

10/10 Excellent

Hannah Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Safi Royal Luxury Metropolitan! Adan who waited on us at the pool was awesome!
Stayed 5 nights in Jun 2025

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services are a plus. My husband and I got upgraded to a room with a better view and a jacuzzi. It was beautiful. This was because our original room had a wierd smell. They also paid for our breakfast at their restaurant.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente simplemente lo mejor
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, staff very respectful and professional, would highly reccomend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in May 2025

10/10 Excellent

Susana A

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay. Really clean and the staff really friendly. Highly recommended.
Stayed 3 nights in May 2025

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jose, Crandall

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Yi hua

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
The air conditioning was not working. Very hot in thf room.
Stayed 2 nights in May 2025

10/10 Excellent

EDGAR

Stayed 1 night in May 2025

10/10 Excellent

Aminta

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very nice hotel, although it didnt have a bar or restaurant for dinner and drinks.
Stayed 3 nights in May 2025

10/10 Excellent

Magda

Stayed 4 nights in Mar 2025

10/10 Excellent

Bertha

Stayed 1 night in May 2025