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Mercure Montevideo Punta Carretas

3.5 star property

Photo gallery for Mercure Montevideo Punta Carretas

Terrace/patio
Reception
Restaurant
Front of property – evening/night
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Rambla Gandhi 371, Montevideo, 11300
  • Place, Rambla of Montevideo
    ‪1 min walk‬
  • Place, Punta Carretas Shopping Mall
    ‪7 min walk‬
  • Place, Pocitos Beach
    ‪9 min walk‬
  • Airport, Montevideo (MVD-Carrasco Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed, Balcony

Junior Suite, 1 Queen Bed, Balcony

Junior Suite, 1 Queen Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Montevideo

With a stay at Mercure Montevideo Punta Carretas in Montevideo (Punta Carretas), you'll be steps from Rambla of Montevideo and 4 minutes by foot from Punta Carretas Shopping Mall. .This beach hotel is 0.4 mi (0.6 km) from Zorrilla Museum and 0.7 mi (1.1 km) from Feria De Villa Biarritz.

What's nearby

  • Rambla of Montevideo - 1 min walk - 0.0 km
  • Feria De Villa Biarritz - 4 min walk - 0.4 km
  • Punta Carretas Shopping Mall - 7 min walk - 0.6 km
  • Pocitos Beach - 9 min walk - 0.8 km
  • Club de Golf del Uruguay - 12 min walk - 1.1 km

Getting around

  • Montevideo Dr. Lorenzo Carnelli Station - 11 min drive
  • Carrasco Intl. Airport (MVD) - 32 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪La Perdiz - ‬2 min walk
  • ‪Ártico - ‬4 min walk
  • ‪Blás - ‬4 min walk
  • ‪Tropical Smoothies - ‬5 min walk

About this property

Mercure Montevideo Punta Carretas

Riverwalk hotel with a coffee shop and a bar
Mercure Montevideo Punta Carretas offers 41 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Montevideo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a ferry terminal shuttle.
Local cuisine breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
La Jolie Bar - Onsite lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; UYU 625 for adults and UYU 525 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Jolie Bar

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • On the riverwalk
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UYU 37.85 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately UYU 625 for adults and UYU 525 for children
  • Airport shuttle fee: UYU 1400 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Pixiv Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Montevideo Punta Carretas
Mercure Montevideo Punta Carretas
Mercure Montevideo Punta Carretas Hotel
Hotel Mercure Montevideo Punta Carretas Montevideo
Montevideo Mercure Montevideo Punta Carretas Hotel
Hotel Mercure Montevideo Punta Carretas
Mercure Montevideo Punta Carretas Montevideo
Mercure Hotel
Mercure
Mercure Montevideo Punta Carretas Hotel
Mercure Montevideo Punta Carretas Montevideo
Mercure Montevideo Punta Carretas Hotel Montevideo

Mercure Montevideo Punta Carretas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 304 reviews
Rating 8 - Good. 121 out of 304 reviews
Rating 6 - Okay. 26 out of 304 reviews
Rating 4 - Poor. 9 out of 304 reviews
Rating 2 - Terrible. 7 out of 304 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
Very nice room and bathroom. Wonderful ocean view from our room.
Stayed 1 night in Nov 2025

2/10 Terrible

GUILHERME

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It needs urgent refurbishment!
Rough finish.
Rusty drain.
Door in bad condition.
Dirty toilet paper!
Stayed 3 nights in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Danilo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Muy estándar, sin más que destaque más que la ubicación cerca del shopping. desayuno pobre y caro si fueras a pagar por el.
Stayed 1 night in Jun 2024

8/10 Good

marcelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Alexander

Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed!!

It is very far from a 4 star rating for the hotel. There is no gym at all even though it says there is. The rooms are very small! The service is very disrespectful. The carpet was so wet...from the AC.
Stayed 2 nights in Nov 2022

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

It's a very good hotel. The room was quite small but the bed was very comfortable and everything was clean, with an excellent daily service. The staff are amazing, friendly, polite, helpful. Good location right opposite the Rambla.
Stayed 8 nights in Apr 2022

10/10 Excellent

Oscar, Maple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good breakfast included,
Stayed 9 nights in Jan 2022

10/10 Excellent

Oscar, Maple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the money, clean ,good staff
Stayed 7 nights in Jan 2022

10/10 Excellent

Sankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic view of the Atlantic sea

Fantastic view, helpful staff, excellent location
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, cozy, friendly staff. Near Punta Carretas mall. Easy access to Rambla for walking and running. Not far from the beach.
Stayed 3 nights in Nov 2019

8/10 Good

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff, clean comfy room if not a bit small. Good aircon. Breakfast coukd have more choice. Overall good.
Stayed 1 night in Oct 2019

6/10 Okay

Marcelo

Stayed 2 nights in Oct 2019

8/10 Good

Kamran

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Nice stay in Montevideo

The staff were excellent, accommodating our limited Spanish and ensuring we had all the help and assistance we needed. Breakfast was more than adequate and staff friendly. The rooms were small especially for travellers with 2 suitcases, however we were aware of this and did not plan to spend much time in the room. Great location - opposite the Rio Plata and directly on las rambla. 5 minute up hill stroll to large shopping mall and local and tourist buses. Only one thing slightly let it down was the room had a very stale smell and the under pillows needed to be changed. We loved Montevideo and would not hesitate to stay here again
Stayed 3 nights in Oct 2019

8/10 Good

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The room I had was 1103. The bathroom was clean and the hot water good. Cleaning of room next day good. My only complaint was the carpet had a bad mold smell. We walked into the room around 1am after a whole day of travel and was overtaken by the smell. For the sake of your future guests replace the carpet for tile. The staff was nice so I was nice.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for public transport. Great location on the river.
Stayed 6 nights in Feb 2019

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, cozy hotel

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
The service was kind but the hotel lacks a lot of things I would expect - Details like bottle openers and lack of attention to detail of the cleaning staff. Good area and nice view but hotel is quite small and doesn't have a restaurant or bar. Manager was helpful to redress issues
Stayed 3 nights in Oct 2018

8/10 Good

Yanil, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel right in front of the rambla

Very nice hotel! The room and bathroom are small but very comfortable and have the right amenities. The only thing that I didn’t like was the breakfast as it was a very small continental breakfast. Aside from that, everything was great! Would stay here again.
Stayed 3 nights in Jun 2018

8/10 Good

matia

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, small and well located hotel.

The hole hotel is small, reception, coffe, rooms and bathroom. Located in a beautifull place near shopping in front at the river. No parking but there is place available to leave the car at nights. Noisy traffic, bad windows. Good brakfast but No sugar free food. Good attention by staff.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, good value

If you need to stay in this area (Punta Carretas) this is an excellent choice for a simple, but very clean and convenient hotel. Everything was as advertised, great WiFi, breakfast and a small but clean room & bathroom. Mine had no bathtub, only a shower but that wasn't a problem for me.