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Hotel Chez Swann

4.0 star property

Photo gallery for Hotel Chez Swann

Exterior
Suite | City view
Reception
Breakfast, lunch, dinner served; French cuisine
Suite | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Montreal, QC
  • Place, The Underground City
    ‪1 min walk‬
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, McGill University
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(14 reviews)
  • 28 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Exterior
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  • Air-conditioning
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4.2 out of 5, Very good, 3,613 reviews
The price is NZ$292
includes taxes & fees
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About the area

Montreal

A stay at Hotel Chez Swann places you in the heart of Montreal, steps from The Underground City and Sainte-Catherine Street. .This boutique hotel is 0.4 mi (0.6 km) from McGill University and 0.4 mi (0.6 km) from Bell Centre.

What's nearby

  • The Underground City - 1 min walk - 0.1 km
  • Sainte-Catherine Street - 2 min walk - 0.2 km
  • Crescent Street - 2 min walk - 0.2 km
  • McGill University - 5 min walk - 0.5 km
  • Bell Centre - 8 min walk - 0.7 km

Getting around

  • Peel Station - 3 min walk
  • Lucien L'Allier Station - 9 min walk
  • Montreal Metropolitan Airport (YHU) - 30 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Caffettiera - ‬3 min walk
  • ‪MARCUS Restaurant + Lounge - ‬1 min walk
  • ‪Mister Steer - ‬3 min walk
  • ‪Joe's Panini - ‬2 min walk

About this property

Hotel Chez Swann

Hotel Chez Swann offers 23 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite with French cuisine at Le Pois Penche, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include limo/town car service, express check-in, and express check-out.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Le Pois Penche - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 40 per day)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Pois Penche

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1919
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35.0 per night
Cribs (infant beds) are available for CAD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2026-07-31, 227360

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1007 reviews
Rating 8 - Good. 282 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 54 out of 1007 reviews
Rating 2 - Terrible. 43 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Paulo, Gatineau

Travelled with partner
Liked: Cleanliness
No pressure in shower at all, parking was next door, window very noisy with cold air coming in and noise from wind outside room gothic and need attention and loving
Stayed 1 night in Dec 2025

6/10 Okay

Paulo, Gatineau

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room are Gothic looking and need lots of loving … showers were cool and place for 4 adults if needed But… no pressure in the shower absolutely no pressure made it so frustrating to try an shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Pietro

Stayed 1 night in Jan 2026

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Jan 2026

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Hikmet

Stayed 3 nights in Dec 2025

8/10 Good

Tiran

Liked: Cleanliness, staff & service, amenities
Nice hotel right downtown. Only issue was the shower which took forever to heat up and the pressure was non existant (3rd floor).
Stayed 2 nights in Dec 2025

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Clean large room, great location, good rate!
Stayed 1 night in Dec 2025

4/10 Poor

Anne

Stayed 2 nights in Dec 2025

2/10 Terrible

Rajeve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy floors and the floors were very dirty the showers dont work properly. Shampoo and shower gel not replenished. Pictures online are completely different than what you get. I would never here ever again
Stayed 1 night in Dec 2025

10/10 Excellent

Casey

Stayed 1 night in Dec 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, friendly, extremely convenient.
Stayed 1 night in Nov 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Only one chair in the room, yellow sheets. Was there 10 years ago and breakfast was phenomenal and this time it was subpar. Room was not as well kept up as I expected for the price
Stayed 3 nights in Dec 2025

6/10 Okay

Olivia

Liked: Cleanliness, staff & service
The security deposit requested was 200 CAD vs only 50 CAD on a prior stay, reception couldn’t explain why. Light out in bathroom, sink in bathroom had multiple cracks. Front desk was very friendly
Stayed 1 night in Dec 2025

4/10 Poor

Kim

Disliked: Amenities, property conditions & facilities
Where do I start … I was on the 2nd floor, near the front of the building and the front door vibrated tremendously anytime it was opened or closed. I could hear it every time, and it was loud. The Bathroom … Was freezing and the floor was frigid. I had to put towels down just to walk. The toilet paper holder was missing with the holes in the wall. The shower door knob was loose. The shower looked amazing with 2 shower heads but one of them could not be used, as the temperature could not be adjusted, and it was too hot. After the first night, I got new towels but they didn’t make the bed. I wasn’t expecting for my sheets to be changed, but at least make the bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean and great location Ali was very helpful
Stayed 2 nights in Nov 2025

6/10 Okay

Eric

Stayed 1 night in Nov 2025

10/10 Excellent

Catharine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here. Our room was spacious and comfortable. Beautiful bathroom!! Great location too! We would definitely stay again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jeehyun

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the restaurant was enough to keep us up until 2am. Do NOT stay here!
Stayed 3 nights in Nov 2025

8/10 Good

Javad

Liked: Cleanliness
No parking and neighbours parking supper expensive, not recommended for guest with car
Stayed 2 nights in Nov 2025

6/10 Okay

Nora

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
unique and quirky rooms, perfect downtown location, great staff, excellent value
Stayed 4 nights in Nov 2025

10/10 Excellent

Eric

Stayed 2 nights in Nov 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
The room was really cool. It was clean and the staff were great. Would go back.
Stayed 4 nights in Nov 2025