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Hotel Universel Montreal

3.5 star property

Photo gallery for Hotel Universel Montreal

Lobby
Indoor pool, seasonal outdoor pool, pool loungers
Point of interest
Premium bedding, down duvets, in-room safe, desk
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Montreal Botanical Garden
    ‪8 min walk‬
  • Olympic Stadium
    ‪13 min walk‬
  • Montreal Biodome
    ‪13 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(69 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(135 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(140 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(47 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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Lobby

Auberge Royal Versailles

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,112 reviews
The price is NZ$228
includes taxes & fees
19 Oct - 20 Oct
Auberge Royal Versailles

About the area

Montreal

Located in Montreal (Mercier-Hochelaga-Maisonneuve), Hotel Universel Montreal is a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden. .This spa hotel is 0.9 mi (1.4 km) from Olympic Stadium and 0.9 mi (1.4 km) from Montreal Biodome.

What's nearby

  • Saputo Stadium - 5 min walk - 0.5 km
  • Montreal Botanical Garden - 8 min walk - 0.7 km
  • Olympic Stadium - 13 min walk - 1.1 km
  • Montreal Biodome - 13 min walk - 1.1 km
  • Old Port of Montreal - 10 min drive - 6.9 km

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪Enoteca Monza Pizzeria Moderna - ‬10 min walk
  • ‪Avant-Garde Artisans Brasseurs - ‬19 min walk
  • ‪Espace Végo - ‬11 min walk
  • ‪Tim Hortons - ‬16 min walk

About this property

Hotel Universel Montreal

Hotel with a full-service spa, a quick walk to Saputo Stadium
Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Resto Bar Le Toit Rouge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 2024-11-30, 554466

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Reviews

Hotel Universel Montreal Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1476 out of 2873 reviews
Rating 8 - Good. 924 out of 2873 reviews
Rating 6 - Okay. 310 out of 2873 reviews
Rating 4 - Poor. 103 out of 2873 reviews
Rating 2 - Terrible. 60 out of 2873 reviews

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout était ok
Stayed 1 night in Jun 2025

10/10 Excellent

Violetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception desk was totally wonderful Highly recommended
Stayed 4 nights in Jun 2025

8/10 Good

Ahsan Syed

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jun 2025

8/10 Good

Candice

Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Stéphanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le lit était très propre et confortable.
Stayed 2 nights in Jun 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly & accommodating staff. Had trouble with the TV cutting in/out other than that all was good!
Stayed 4 nights in Jun 2025

10/10 Excellent

Yves

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Corey

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Hotel look very rough on the outside. Lobby is nice, room could use a really good scrub. The walls had stains and some weird liquid that had dripped down them by the windows...gross.
Stayed 1 night in Jun 2025

8/10 Good

Gennaro

Liked: Cleanliness, amenities
Close to Subway
Stayed 5 nights in Jun 2025

10/10 Excellent

markus, NUTLEY

Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Close to Metro
Stayed 3 nights in Jun 2025

8/10 Good

Maiya

Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and relaxed about everything but super helpful. It was F1 race weekend so hotel was very busy but staff were chill and always happy. Free parking was a real convenience, will definitely consider for next years race and for other visits to Montreal. Thanks again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super clean & great location & love the free parking!
Stayed 2 nights in Jun 2025

10/10 Excellent

Bora

Stayed 7 nights in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very kind and professional staff. The walk ability to the various museums and venues was a huge bonus.
Stayed 1 night in Jun 2025

8/10 Good

Jocelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Norbert

Stayed 2 nights in Jun 2025

8/10 Good

Alain

Stayed 3 nights in May 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Loved the location and the condition of the room (we’ve got a renovated one). However, the lobby would need a facelift. I would also recommend a better quality for the pillows provided to customers.
Stayed 1 night in May 2025

6/10 Okay

Francis

Travelled with partner
Liked: Cleanliness
It's very old building with low maintenance. It's not lively atmosphere through out the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Virginie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel à aider au bon séjour.
Stayed 1 night in Jun 2025

6/10 Okay

Guylaine, Lac Delage

Stayed 1 night in Apr 2025

10/10 Excellent

Gorette Maria, Ottawa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025