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Metcalfe Hotel Montréal by Gray Collection

4.0 star property

Photo gallery for Metcalfe Hotel Montréal by Gray Collection

Lobby
Front of property – evening/night
Deluxe Room, 1 King Bed, Corner
Breakfast, lunch and dinner served
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View map
980 Boul. De Maisonneuve West, Montreal, QC, H3A1M5
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, McGill University
    ‪3 min walk‬
  • Place, Bell Centre
    ‪10 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Montreal

A stay at Metcalfe Hotel Montréal by Gray Collection places you in the heart of Montreal, within a 5-minute drive of Bell Centre and Notre Dame Basilica. .This boutique hotel is 2.7 mi (4.4 km) from Saint Joseph's Oratory and 3.2 mi (5.1 km) from University of Montreal.

What's nearby

  • The Underground City - 1 min walk - 0.0 km
  • Sherbrooke Street - 2 min walk - 0.2 km
  • Sainte-Catherine Street - 2 min walk - 0.2 km
  • McGill University - 3 min walk - 0.3 km
  • Bell Centre - 10 min walk - 0.9 km

Getting around

  • Peel Station - 1 min walk
  • Montreal Central Station - 10 min walk
  • Montreal Metropolitan Airport (YHU) - 29 min drive

Restaurants

  • ‪Pigeon Café & Bar - ‬2 min walk
  • ‪Café Vasco Da Gama - ‬2 min walk
  • ‪Presotea - ‬2 min walk
  • ‪Benjamin Resto - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Metcalfe Hotel Montréal by Gray Collection

Metcalfe Hotel Montréal by Gray Collection offers 119 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 119 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a satisfying meal at Restaurant Benjamin serving guests of Metcalfe Hotel Montréal by Gray Collection. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Restaurant Benjamin - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Benjamin

Things to do

  • Heated pool
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Built in 2010
  • Fireplace in lobby
  • Renovated entire property - March 2026
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s restaurant is closed on Saturdays from 11 AM to 4 PM and Sundays after 11 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 28 per person
  • Covered valet parking fee: CAD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that vehicles with studded tires are not permitted in the property's parking lot.
Property Registration Number 2025-05-31, 223060

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Le St-Martin Hôtel Particulier Montréal
Le St-Martin Hôtel Particulier Montréal Montreal
Le St-Martin Particulier Montréal
Le St-Martin Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal
St-Martin Particulier Montréal Montreal
St-Martin Particulier Montréal
Le St Martin Hôtel Particulier Montréal

Metcalfe Hotel Montréal by Gray Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1750 out of 2598 reviews
Rating 8 - Good. 577 out of 2598 reviews
Rating 6 - Okay. 166 out of 2598 reviews
Rating 4 - Poor. 67 out of 2598 reviews
Rating 2 - Terrible. 38 out of 2598 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Stayed 3 nights in Nov 2025

8/10 Good

Danny

Stayed 2 nights in Dec 2025

10/10 Excellent

Kira

Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Terrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast offered
Stayed 2 nights in Sep 2025

10/10 Excellent

Meryll Canilang

Stayed 7 nights in Dec 2025

10/10 Excellent

SHEENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have a free breakfast but had brunch at the restaurant in the hotel and it was fantastic. The bed and pillows were so comfortable. The pool would have been better to be both in and outdoor as it was way too cold to swim outside while we were there. The location was great and close to tons of shopping. The maid service was on and off. Was good one day and then the next when left a higher tip, they didn’t stock up the sugar or water. The staff at the front desk was always wonderful and pleasant to deal with.
Stayed 5 nights in Dec 2025

10/10 Excellent

Serena

Stayed 4 nights in Jan 2026

4/10 Poor

Ashley

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel itself was very beautiful, but unfortunately our experience was disappointing. We were never informed prior to booking or at check in that there was active construction taking place. Instead, we were handed a paper apologizing for the inconvenience. Once in our room, the noise was extremely loud and sounded like drilling directly above us. The same drilling started again the next morning at 8:00 AM and woke us up. Had we known about the construction in advance, we would not have booked this hotel. Staff communication was also lacking. We arrived early knowing our room likely would not be ready, which was completely fine. When we asked about parking and whether we could park early, we were told yes but given no direction or explanation. The staff member simply stood there. When I followed up asking about valet parking, she again said yes and pointed to someone nearby rather than clearly explaining the process or offering assistance. While the property itself is visually stunning, the lack of transparency and poor communication left a negative impression. Based on our experience, I would not stay here again or recommend it.
Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Stayed 3 nights in Dec 2025

8/10 Good

Lauren

Stayed 2 nights in Jan 2026

10/10 Excellent

Will

Stayed 1 night in Dec 2025

10/10 Excellent

Kosta

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well-located. Great price point. Year-round heated outdoor pool is small but a plus in winter.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria, Hauppauge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was lovely, helpful at all times and went above and beyond to make us welcome. The room was clean and comfortable. Even the coffee was good. The hotel exceeded out expectations and we plan to visit again.
Stayed 3 nights in Dec 2025

10/10 Excellent

René

Stayed 3 nights in Dec 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities
Leftovers from previous guest were left in fridge of room 702. We checked in Dec 31, 2025
Stayed 3 nights in Dec 2025

8/10 Good

Michelle

Stayed 3 nights in Dec 2025

10/10 Excellent

Jose Noel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing stay at this property. I travelled with my husband, daughter and mom from the US and stay a total of 6 nights and this place was everything we hoped for and more. First off, the hotel has a great location close to restaurants shops and cafes within walking distance and a block away from. St Katherine street. Our favorite feature was the complementary coffee and espresso machine we had in our room since we are all coffee lovers, they gave us all the complimentary coffee and water we asked for without complaint. Another thing we enjoyed was the service, every staff member we had an encounter with was so nice and polite, five star service !!!! The beds were super comfortable and they gave us robes and slippers as well. But most importantly, the entire property (including our room) was spotless. Even when it was hard to keep the lobby clean because of the constant in and out of people on snowy days, there was a staff member constantly sweeping and cleaning. The two restaurants on property were great, we had appetizers and drink at Benjamin and again, the service from staff amazing!!!! Can not stress enough how much we loved this hotel. We will definitely return.
Stayed 7 nights in Dec 2025

8/10 Good

Lars

Stayed 2 nights in Dec 2025

10/10 Excellent

Thanh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They were renovating the 2nd floor but it was quiet during our stay. Checkin was fairly quick .
Stayed 3 nights in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and great service
Stayed 3 nights in Dec 2025

6/10 Okay

Ryan

Liked: Cleanliness, amenities
Room was good , pool could have been warmer and we got told we wouldn’t hear the construction happening when we checked in but that was not the case….. Monday morning woke up to a hammer drill drilling into the concrete around our room at 930am and Tuesday they started around 8am doing construction so we didn’t get to sleep in like planned . Tried taking the stairs however the stairwell had locked doors and doors that would not open on some floors . Had do not disturb sign on door but had housekeeping walk in while we where laying in bed and again after we left they came in n cleaned room . Other then that it’s a nice hotel and would have been excellent if we didn’t have these issues
Stayed 2 nights in Dec 2025

6/10 Okay

Julia, Toronto

Stayed 1 night in Dec 2025

10/10 Excellent

panagiotis peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Greatly enjoyed. Celebrated our 38th wedding anniversary.
Stayed 1 night in Dec 2025