The 3 bedroom apartment was great. However, 2 rooms were not properly cleaned as the bed sheets had hair on them. Above all, on the fourth night the elevators broke down and we were forced to take the flight of stairs up to the 17th floor. This was a terrible experience for my mother (heart patient). The building is nice but the only way to communicate with the front desk is through the Sonder App which many times took a long time to get a response from the team. Also, the chatting system does not necessarily located in the front desk of the building but rather somewhere in Philippines. So you’re chatting with the team overseas and they many times do not immediately understand the ask.
Final thoughts are that the 3 bedroom apartment was great and a nice location, however everything else puts a damper on such a nice apartment, example, dirty bedsheets, lack of communication channel with the front desk, elevators breaking down with no backup plan, terrible parking situation.