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Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property

Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Ballroom
Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa

Explore the area

View map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • Place, Morelia Convention Center
    ‪3 min walk‬
  • Place, Benito Juarez Zoo
    ‪12 min walk‬
  • Place, Morelia Cathedral
    ‪9 min drive‬
  • Airport, Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(96 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Morelia by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 966 reviews
The price is NZ$143
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn Morelia by IHG

About the area

Morelia

A stay at Grand Cantalagua Hotel Morelia, BW Signature Collection places you in the heart of Morelia, just a 4-minute walk from Morelia Convention Center and within a 5-minute drive of Morelia Cathedral. .This family-friendly hotel is 0.1 mi (0.1 km) from José María Morelos Theater and 0.4 mi (0.6 km) from Orquidario.

What's nearby

  • Morelia Convention Center - 3 min walk - 0.3 km
  • Benito Juarez Zoo - 12 min walk - 1.0 km
  • Morelia Aqueduct - 8 min drive - 2.3 km
  • Morelia Cathedral - 9 min drive - 3.4 km
  • Paseo Altozano Mall - 12 min drive - 3.8 km

Getting around

  • General Francisco Mujica Intl. Airport (MLM) - 39 min drive

Restaurants

  • ‪Las Trojes Restaurant Bar - ‬9 min walk
  • ‪Cocol Restaurante Bistró - ‬6 min walk
  • ‪La Guelaguetza Taqueria - ‬5 min walk
  • ‪Vainilla Chocolate - ‬5 min walk
  • ‪Best Western Plus Gran Hotel Morelia - ‬1 min walk

About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

Family-friendly hotel with an outdoor pool connected to the convention center in Morelia
Grand Cantalagua Hotel Morelia, BW Signature Collection offers 253 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Morelia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 253 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by Camelinas for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Morelia? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station drop-off service for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Camelinas - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby bar - This bar specializes in Mexican cuisine. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station drop-off shuttle (surcharge)
  • Parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 295 to 359 for adults and MXN 148 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Camelinas
  • Lobby bar

Things to do

  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 290.0 per day
Cribs (infant beds) are available for MXN 200.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 295 to 359 for adults, and MXN 148 to 180 for children
  • Self parking fee: MXN 25 per stay
  • Uncovered valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1014 out of 1521 reviews
Rating 8 - Good. 328 out of 1521 reviews
Rating 6 - Okay. 102 out of 1521 reviews
Rating 4 - Poor. 39 out of 1521 reviews
Rating 2 - Terrible. 38 out of 1521 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

WENDY, chatsworth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the restaurant has great food and a variety of options. My whole family loved it.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Amenities
Quite and nice stuff
Stayed 1 night in Jul 2025

10/10 Excellent

Wilfrido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco De Paula

Stayed 1 night in Jul 2025

10/10 Excellent

WENDY, chatsworth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of the Hotel great. The staff was excellent especially in their restaurant. Ismael our waiter was the best!! He was always attentive to his customers and ready to help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos e

Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Stayed 2 nights in Jun 2025

8/10 Good

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 3 nights in Jul 2025

10/10 Excellent

Ildefonso Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and felt safe
Stayed 4 nights in Jul 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceeded my expectations, will definitely be staying here again, everything about my stay was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Felipe

Travelled with family, Business traveller
Liked: Property conditions & facilities
Todo estuvo bien
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Stayed 2 nights in Mar 2025

10/10 Excellent

Eugenio, Coral Gables

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is updated with the new management and it shows, the gym facilites are outstanding
Stayed 2 nights in Jul 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

Gerardo, Zihuatanejo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk really bad. Service at restaurant amazing Service bellboys amazing Room service food really bad, missed my order twice
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the AC was not working properly, not cold enough even when set at thelowest
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 1 night in Jun 2025

6/10 Okay

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, and the pool view from our room was a great touch. Still, a few things fell short. Check-in felt rushed and not very welcoming. I didn’t receive the wine or room upgrade that comes with my Expedia Gold status. The shower had great water pressure, but the drain was slow and caused water to pool. After a long travel day, I didn’t feel up to asking for the missing perks, but I expected a bit more attention to detail.
Stayed 1 night in Jun 2025

4/10 Poor

Cristina

Travelled with family
Disliked: Property conditions & facilities

Baños /toilets con problems en dos habitaciones

Nos dieron la habitacion 430 , el baño se inundo, nos cambiaron a la habitacion 441 movimo todo y el cuarto estaba sucio y el baño se voivio a inundar , nos cambiaron 451 . Por fin la habitacion estaba bien. Pero no nos dieron una disculpa ni nada. Cabe mencionar q nos cambiaron a la 1 am y después a las 2 am. No dormimos mucho debido a los problemas con el baño en dos ocasiones .
Stayed 1 night in Jun 2025

10/10 Excellent

Gerardo, Zihuatanejo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean great staff
Stayed 2 nights in Jun 2025

8/10 Good

diego

Liked: Cleanliness
Esta bien. Esta en una zona algo alejada del centro. Pero está entre lo que parece ser la zona rica y el centro. Asi que estás alejado de la parte de Morelia donde vive la gente que va a trabajar a esa área.
Stayed 2 nights in May 2025