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Highlander Hotel & Apartments

3.5 star property

Photo gallery for Highlander Hotel & Apartments

Gazebo
Breakfast, lunch, dinner served; international cuisine
View from room
Exterior
Basic Room, 2 Bedrooms | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • All-inclusive
  • Free airport shuttle
  • Breakfast available

Explore the area

Map
Hagen Drive, Wahgi Parade, Mount Hagen
  • Mount Hagen Market
    ‪17 min walk‬
  • Mount Hagen General Hospital
    ‪19 min walk‬
  • Kuk Swamp
    ‪34 min drive‬
  • Mount Hagen (HGU)
    ‪16 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms

Basic Room, 2 Bedrooms

  • Mountain view
  • Sleeps 6
  • 2 Double Beds

Similar properties

Front of property

McRoyal Hotel

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
4.0 out of 5, Very good, (1)
The price is NZ$328
for 1 room
includes taxes & fees
5 Jul - 6 Jul
McRoyal Hotel

About the area

Mount Hagen

Located in Mount Hagen, Highlander Hotel & Apartments is within a 5-minute drive of Mount Hagen Market and Mount Hagen General Hospital. .This spa hotel is 13.7 mi (22.1 km) from Kuk Swamp.

What's nearby

  • Mount Hagen Market - 17 min walk - 1.5 km
  • Mount Hagen General Hospital - 19 min walk - 1.6 km
  • Mount Hagen Market - 24 min drive - 17.5 km
  • Kuk Swamp - 34 min drive - 22.3 km

Getting around

  • Mount Hagen (HGU) - 22 min drive

Restaurants

  • ‪Kofi Kave - ‬14 min drive
  • ‪Hotel Poroman - ‬10 min walk
  • ‪Hotel Poroman, Mt. Hagen, Papua New Guinea - ‬10 min walk
  • ‪Hagen Club - ‬12 min drive

About this property

Highlander Hotel & Apartments

Hotel with a full-service spa, near Mount Hagen Market
Highlander Hotel & Apartments offers 80 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Mount Hagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Kings and Queens Beauty Salon has 1 treatment room. The spa is open daily.
Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge.
Highlander Hotel & Apartments has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Highlander Hotel & Apartments are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: PGK 65 for adults and PGK 65 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmuri Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PGK 130.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately PGK 65 for adults and PGK 65 for children
  • Rollaway bed fee: PGK 130.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

HIGHLANDER HOTEL APARTMENT Mount Hagen
HIGHLANDER HOTEL APARTMENT
HIGHLANDER APARTMENT Mount Hagen
Highlander Hotel Apartments Mount Hagen
Highlander Hotel Apartments
Highlander Mount Hagen
Highlander & Apartments
Highlander Hotel & Apartments Hotel
Highlander Hotel & Apartments Mount Hagen
Highlander Hotel & Apartments Hotel Mount Hagen

Highlander Hotel & Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

John

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Its a beautiful hotel. The security and cleaners were very friendly. But the staff were very poor. Customer left waiting for long periods waiting to be served. That's what I experienced. There's opportunity for improvement.
Stayed 1 night in Feb 2025

10/10 Excellent

Ridvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2025

10/10 Excellent

Jayson

Stayed 1 night in Jan 2025

10/10 Excellent

Iliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Highlander is a very secured hotel we felt very safe. The food they offered was very tasty. Everyone at the hotel was very helpful in taking care of our needs whether it be towels or extra dishes. Overall would recommend to anyone traveling to the area for the first time. As we did.
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good price via expedia.
Stayed 2 nights in Jun 2023

8/10 Good

Michael

Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Priestly

Liked: Cleanliness, staff & service, amenities
It quiet and safe.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was ok. I requested the front desk to open the safe deposit in my room for my use but they never did. I was obliged to keep my bank cards, passport, etc. on me when going out☹
Stayed 4 nights in Jul 2021

10/10 Excellent

onella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central location , safe and secure. Friendly staff. And good food. Easy to get around to the shops.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in recently refurbished room. Very comfortable. Staff very friendly and eager to please. Water and electricity supply interruptions during our stay but we can’t blame the hotel for that. Would definitely stay there again on our next visit.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff. Will stay there again on our next visit
Stayed 1 night in Jan 2019

8/10 Good

Sam, Port Moresby

Liked: Staff & service, property conditions & facilities, room comfort

Best accommodation in Mt Hagen

Pleasant hotel, nice staff, expensive dinning for its quality
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hagen

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

6/10 Okay

Ian , Brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good hotel - extensive construction in progress

The Highlander is a secure hotel in Hagen with pool, restaurant, bar and outdoor patio. It is currently under significant reconstruction (not advertised) with large areas closed off and construction noise during the day. The restaurant is open as is the bar. The staff at the hotel were excellent however sadly for me the hotel failed to arrange pick-up from the airport when I arrived (we waited around 45 minutes after calling them up from the airport) although I have to say they were excellent in arranging an early non-routine departure when I left. When I arrived at the hotel they then didn't have the room I had pre-booked and proceeded to offer me an alternate room with a mattress on the floor for my fellow travellers to sleep on. So I then had to argue the case and eventually was given a room upgrade following my protest. All I can say is - hard work! Fellow travellers do consider alternative accommodation in Hagen while the construction is underway as it is clearly affecting the hotel's service.
Stayed 1 night in Mar 2018

6/10 Okay

Mex, Brisbane

Disliked: Staff & service

Not much choice!

Very average service, checkout staff in particular.

8/10 Good

Alessandro

Liked: Cleanliness, property conditions & facilities, room comfort
Le stanze sono spaziose, pulite e confortevoli. Ha un ristorante interno, con qualità del cibo discreta, il che torna molto comodo. Gli spazi esterni, a parte una veranda attaccata al ristorante, non sono un gran che. La piscina di adesso è quadrata, non come quella mostrata nelle foto. In genere, gli spazi esterni e comuni sono meno gradevoli di quello che fanno vedere le foto sul sito, mentre sulle camere non c’è niente da lamentarsi. Il prezzo mi è sembrato un po’ caro per quello che l’hotel offre, ma è anche vero che non ci sono molte alternative paragonabili, ed è piuttosto vicino al. Entro dell@ città.
Stayed 1 night in Dec 2018

4/10 Poor

Juergen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mt. Hagen ist nur zum Festival sehenswert!

Das Hotel ist von einer hohen Mauer umgeben, auf der noch 10 elektrisch geladene Drähte übereinander gespannt sind. Also wie in einem Gefängnis. Ist aber in Mt. Hagen wohl erforderlich, da die Kriminalität sehr hoch ist. Man fühlt sich im Hotel aber sicher.