Holiday Inn Express & Suites Smyrna by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Smyrna by IHG

Enjoy a diverse selection of dishes at our buffet, featuring various serving stations with clearly labeled options.
Welcome to the Holiday Inn Express, featuring a classic entrance with a covered patio area and a symmetrical facade.
Two single beds with white linens, a large window, and microwave.
Check-in and stay connected with our modern reception area, featuring two workstations with desktops and printers.
Relax by the pool in our serene oasis, featuring a spacious pool area with lounge seating and a Spa Lounge.

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
2565 Highwood Blvd, Smyrna, TN, 37167
  • TriStar StoneCrest Medical Center
    ‪12 min walk‬
  • Stars and Strikes Family Entertainment Center
    ‪6 min drive‬
  • Nashville Superspeedway
    ‪22 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

Suite, 2 Queen Beds

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed (Leisure)

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Smyrna

Located in Smyrna, Holiday Inn Express & Suites Smyrna by IHG is a 2-minute drive from TriStar StoneCrest Medical Center and 7 minutes from Stars and Strikes Family Entertainment Center. .This hotel is 13.7 mi (22.1 km) from Nashville Zoo and 14.1 mi (22.7 km) from Nashville Superspeedway.

What's nearby

  • TriStar StoneCrest Medical Center - 12 min walk - 1.1 km
  • Stars and Strikes Family Entertainment Center - 6 min drive - 6.5 km
  • Tanger Outlets Nashville - 7 min drive - 12.2 km
  • Nashville Zoo - 17 min drive - 24.9 km
  • Nashville Superspeedway - 22 min drive - 26.6 km

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Holiday Inn Express & Suites Smyrna by IHG

Hotel in Smyrna with free breakfast and a fitness center
Holiday Inn Express & Suites Smyrna by IHG offers 95 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Smyrna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Smyrna
Holiday Inn Express Smyrna
Smyrna Holiday Inn Express
Holiday Inn Express Smyrna Hotel
Holiday Inn Express Suites Smyrna

Holiday Inn Express & Suites Smyrna by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 803 reviews
Rating 8 - Good. 236 out of 803 reviews
Rating 6 - Okay. 74 out of 803 reviews
Rating 4 - Poor. 34 out of 803 reviews
Rating 2 - Terrible. 27 out of 803 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Thelma

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Great place to stay
Stayed 1 night in Apr 2025

4/10 Poor

Beth

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I tried to switch to a different credit card and was told that couldn’t be done. I happen to know that’s not true for several reasons including I was in the hotel business for 20 years. All it meant was she did t want to be bothered. No respect! I realize hiring “good” workers is more difficult than ever, but this choice should not have been made. *Not the person who’s name is on the reservation.
Stayed 2 nights in Apr 2025

8/10 Good

Betty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable. Some sort of gross places on wall in bathroom which is why I travel with wipes. Our room was right on the end by the road and was loud all night. Would stay again but only if we had a room on the back side.
Stayed 1 night in Apr 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 2 nights in Apr 2025

6/10 Okay

Dana, Knoxville

Liked: Cleanliness
A basic hotel in a convenient area. Traffic from the interstate could be heard in the room at night. Bed was comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Keena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alina

Stayed 1 night in Apr 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good but we had a problem at breakfast Our online the breakfast was over at 10 we went down at 845 and nothing was on the hot foods. The person working stated that nothing hot would be out at this time. I will not stay here anymore
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Don't expect the pool/hot tub that are advertised

We specifically booked this hotel for our family spring break trip because of the indoor pool and hot tub. Both were closed by the state health department for our entire visit. We were NOT notified that the pool and hot tub were closed upon check-in. When we realized that both were closed and reported it to the attendant at the front desk, she declared that she "didn't know." We were told it would be open the next day. It was not, nor was it open the following day when we left. The entire hotel had one working ice machine on the third floor. We stayed on the fourth floor. Be careful with the elevators. On the second floor, you can only choose to go down, even if you need to go up. Our room was pretty clean and comfortable, but the toilet ran constantly, and street noise was loud. It would have been blocked a bit by the noise of the AC, but the AC stopped a couple of times throughout the night. The breakfast was nice, and a good variety of foods was offered. The tables were nice and clean, and the food was flavorful. Breakfast time is 6 - 9 a.m. Overall, we were disappointed, as we had planned on relaxing evenings in the pool and hot tub. Some discount should have been provided for the misrepresentation of amenities offered, but we were told to contact hotels.com. Lesson learned. In the future, we will contact hotels directly about the availability of their pools prior to booking.
Ice machine
Ice machine
Pool and hot tub closed by health department
Actual pool versus the clean pool advertised.
Stayed 2 nights in Mar 2025

10/10 Excellent

DeJah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very pleasurable. Clean and accommodating rooms, accessibility to an indoor pool and fitness center was a bonus. Breakfast was delicious and filling
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there just for the pool and hot tub. made a online order from Expedia because they said it had the hot tub. got there and the hot tub was out of order and was told the hot tub had been for over a year. the water in the pool water dirty and had a horrible smell of urine. 3 other couples came in with there kids and couldnt beleive it ither and wouldnt let there kids get in. Tv stoped working as well. we asked for refund and they told us to get it from Expedia. and they dont have away of doing a refund on same day. Waste of alot of money. manger did care at all
Stayed 1 night in Mar 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Beds where hard pool stink
Stayed 1 night in Mar 2025

8/10 Good

George Bullard

Liked: Cleanliness, staff & service, property conditions & facilities

Bad Bed

Hotel room and lobby were clean. The only issue we had was the bed being very uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

Stayed 1 night in Mar 2025

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Wes

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed here several times, the sheets and pillows are great, nice having dispensers in the shower but the showers not in the best condition and the hot tub never seems to be working
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

One of the cheapest Holiday inn express we have stayed at. Rooms could use a little TLC and update heating and cooling units. Breakfast excellent and lobby very clean.
Stayed 1 night in Feb 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for one night

Great pool for the grandkids & breakfast was one of the best we've had at a hotel. The heater was very loud making it hard to sleep. Room was spacious & clean, but beds were not as comfy as other Holiday Inns we've stayed at.
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jan 2025