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Grupotel Los Príncipes & Spa

4.0 star property

Photo gallery for Grupotel Los Príncipes & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Buffet
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Housekeeping

Explore the area

View map
Carrer Galio, 31, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪2 min walk‬
  • Place, Alcúdia Beach
    ‪19 min walk‬
  • Place, Alcúdia Port
    ‪6 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

View all photos for Double Room, Balcony, Sea View

1 bedroom, minibar, desk, free cots/infant beds

Double Room, Balcony, Sea View

9.8 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Double Room Single Use, Balcony

Double Room Single Use, Balcony

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

1 bedroom, minibar, desk, free cots/infant beds

Double Room, Balcony (2 adults + 1 child)

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • Partial sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Balcony

1 bedroom, minibar, desk, free cots/infant beds

Double Room, Balcony

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)

1 bedroom, minibar, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)

  • 38 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 1 child)

1 bedroom, minibar, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 1 child)

  • 38 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

1 bedroom, minibar, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

  • 38 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room Single Use, Balcony, Sea View

1 bedroom, minibar, desk, free cots/infant beds

Double Room Single Use, Balcony, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Resort view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Room, Balcony (With Living Room)

1 bedroom, minibar, desk, free cots/infant beds

Deluxe Room, Balcony (With Living Room)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Balcony (With Living Room 2+1)

1 bedroom, minibar, desk, free cots/infant beds

Deluxe Room, Balcony (With Living Room 2+1)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

1 bedroom, minibar, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

1 bedroom, minibar, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 2 children)

1 bedroom, minibar, desk, free cots/infant beds

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 2 children)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

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4.6 out of 5, Wonderful, 606 reviews
The price is NZ$189
includes taxes & fees
31 Oct - 1 Nov
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About the area

Muro

When you stay at Grupotel Los Príncipes & Spa in Muro, you'll be on the beach, a 1-minute drive from Playa de Muro and 5 minutes from Alcúdia Beach. .This beach hotel is 2.8 mi (4.5 km) from Alcúdia Port and 10.1 mi (16.3 km) from Pollensa Port.

What's nearby

  • Playa de Muro - 2 min walk - 0.2 km
  • Alcúdia Beach - 19 min walk - 1.6 km
  • Hidropark - 5 min drive - 3.6 km
  • Alcúdia Port - 6 min drive - 4.6 km
  • Roman Remains of Pollentia - 7 min drive - 5.0 km

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 49 min drive

Restaurants

  • ‪Numa Beach - ‬8 min walk
  • ‪L’Épicerie Alcudia - ‬11 min walk
  • ‪Doble A beach club - ‬2 min walk
  • ‪Las Dunas Snack Bar - ‬5 min walk
  • ‪Burger King - ‬3 min walk

About this property

Grupotel Los Príncipes & Spa

Beachfront hotel with a full-service spa and a fitness center
Grupotel Los Príncipes & Spa offers 221 accommodations with minibars and hair dryers. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include showers.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
Make yourself at home in one of the 221 guestrooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
You can enjoy a meal at the restaurant serving the guests of Grupotel Los Príncipes & Spa, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Bistro - This beachfront bistro serves brunch, lunch, and light fare.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2077

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Los Principes Hotel Playa De Muro
Grupotel Los Principes Playa De Muro, Majorca
Grupotel Los Principes & Muro
Grupotel Los Príncipes & Spa Muro
Grupotel Los Príncipes & Spa Hotel
Grupotel Los Príncipes & Spa Hotel Muro
Grupotel Los Príncipes Hotel Muro
Grupotel Los Príncipes Hotel
Grupotel Los Príncipes Muro
Grupotel Los Príncipes

Reviews

Grupotel Los Príncipes & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 118 out of 261 reviews
Rating 8 - Good. 107 out of 261 reviews
Rating 6 - Okay. 22 out of 261 reviews
Rating 4 - Poor. 8 out of 261 reviews
Rating 2 - Terrible. 6 out of 261 reviews

Reviews

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Holly

Stayed 11 nights in May 2025

10/10 Excellent

Anthony, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although dated, the property is quiet and incredibly well maintained. The common areas are comfortable annd clean. Access to a great beach is just outside the gate. The staff are very friendly and able to communicate in multiple languages. The dining options are plentiful and better quality than equivalent properties in its class. The property also has a great location that makes it very easy to navigate using public transportation (all while being able to catch a seat). My partner and I would both do again and recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

ali

Travelled with partner
Liked: Cleanliness, staff & service
It was a good hotel overall
Stayed 3 nights in Mar 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,superb food ,friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
Stayed 6 nights in Sep 2024

2/10 Terrible

Rasa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

YURY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules
Stayed 8 nights in Aug 2024

8/10 Good

piotr

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jane, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

4/10 Poor

Nina

Very run down…. Needs renovations
Stayed 3 nights in May 2024

4/10 Poor

lucinda

This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.
Stayed 5 nights in May 2024

10/10 Excellent

Yuchi, BIRMINGHAM

Stayed 3 nights in Feb 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
Stayed 14 nights in Oct 2023

4/10 Poor

John

Liked: Property conditions & facilities
Disliked: Staff & service
Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.
Stayed 9 nights in Aug 2023

2/10 Terrible

William

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck" I found a spot two blocks from the hotel and limped back to the hotel. Asked why our room safe wasn't working. You must pay a daily fee for that privilege. We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work! Very negative experience. This is the first bad review I've ever written. Don't go here!
Stayed 3 nights in Aug 2023

6/10 Okay

Joanna

Travelled with partner
Liked: Cleanliness
Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef. Wouldn’t return.
Stayed 6 nights in Jul 2023

4/10 Poor

Elcin, Charlotte

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

8/10 Good

Evrim

Stayed 4 nights in Jul 2023