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Very nice and clean hotel. Staff was very friendly. Bed was a bit harder than we are used to which was a tad uncomfortable. Other than that, it was top-notch

Well, the "great surroundings" covers it all: hotel, the room, the villas and parks with their high old trees, not forgetting history or interior decorations. We enjoyed it all, including the spa facilities. Efforts made toward special characteristics for the cuisine, happily preserved however with a general traditional line. Nothing missing in the wine cellar. (You asked about the cleaning: it was next to perfect not only in the room but in the hotel and restaurant as well: 4 stars.).

Enough space for 5, very quiet, clean apartment with everything we needed

This was an excellent stay, highly recommend!!

The emailed check in with door codes and parking were good. The room was very basic but fine. One twin bed was more of a cot width but worked ok. There were zero plugs available by the bed so we had to string our cords from the opposite wall. One bed only had a chair to use as a bedside table. The air conditioning unit was dripping on the floor by the door and the bathroom and had created a small puddle. We found that we were only provided with 1 each towel/handtowel/bathmat for two guests so I contacted the hotel through Expedia and directly according to the sign on the wall of the room’s directions (no staff anywhere on site) to report the drip and ask for more towels so we could both shower. We put the bathmat on the floor under the drip to prevent possible slip and falls, particularly because my mother is 80. We finally received a response of a picture of a piece of furniture in a hallway somewhere in the hotel with towels in it but no real explanation about half and hour before we would have had to check out - we had already left. About 20 minutes later, I got a response regarding the air conditioning issue that said they would have maintenance look at it. So, we had no bath mat for a very wet shower situation (as many in Europe are), and I used the hand towel to dry off so my mom could use the regular towel.The towel warmer was good. Don’t arrive after 8 and expect to eat anywhere around- they close early. Grocery store was open though. Good location. OK breakfast.

Great service and communication before our stay. Lovely breakfast and other touches in the room. A quiet place, a short drive from Porvoo - highly recommend.