4/10 Poor
Jessica G.
13 Apr 2025
Disliked: Cleanliness
My pregnant wife opted to sleep in my truck instead.
I'll start with the positives. Ocean Lakes is great. Plenty of activities for the kids, beautiful beach, there's something for everyone. Our vacation became very relaxing as soon as we ended this rental 3 nights early and moved to a different home within Ocean Lakes. When they say this home is "cozy", they mean really small with abnormally low ceilings. I'm 6'3" and couldn't stand up straight without my head touching the ceiling in the kitchen, "2nd bedroom" or the bathroom. If I walked straight through the kitchen without dodging the ceiling mounted light, I would hit my forehead on it, which someone may have already done seeing as it was hanging loosely off the ceiling by one screw. I hit my head twice on the top of the door jamb walking into the bathroom. The bathroom door, as previously mentioned in past reviews, was nearly off the hinges, dragging on the floor and impossible to close. I'm in construction so I took it upon myself to fix this. It took me all of 10 minutes to fix, I'm not sure why there are reviews dating back several months mentioning the same problem, it's almost as if the host doesn't care. The house wasn’t clean upon check in, which we communicated to the host who said she would talk to the cleaners. Even after fixing the bathroom door for her at no charge, host ignored our request for a cleaning fee refund. Find another property in Ocean Lakes, there are plenty of other options available.
Jessica G.
Stayed 5 nights in Mar 2025