8/10 Good
Angela, Henrico
Travelled with partner
4 Aug 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at this property for the 4th of July, and despite it being the busiest time at the beach, the staff and service always manage to keep up and deliver excellent service. Since you can't choose your bed type through Expedia, make sure you call the hotel directly in advance to request if you need a King bed, and they'll take care of you. We had an issue where our shower dispenser knob broke off, we told the front desk on our way out, and they had already fixed it by the time we came back 2 hours later. The rooms are all oceanfront, ours with an ocean view and a nicely sized living room extending to the balcony. We like that the kitchenette has a full-size refrigerator and a full-size coffee maker. We always bring our own coffee and filters so that we can leisurely drink as much coffee as we want on the balcony each morning. The location is on a busy intersection, but everything is very convenient and walkable. The hotel is a bit outdated, but well-kept and comfortable. The only downside is that the pools and hot tubs are always too full for us to use. This is a family-friendly hotel, so there will be a lot of kids running around most of the time, but everyone is pretty polite and behaved, as in not many drunk and disorderlies at this location and it's always quiet by bedtime. We'll be back next year.
Angela
Stayed 5 nights in Jul 2025
