Apart from the elevators being out of service during my stay (which, admittedly, the hotel notified me of - but only AFTER having booked my stay), a few things detracted from an otherwise pleasant stay:
1. Upon opening my room door (316) a strange sweet smell emanated which, after some sniffing around, was coming from the AC/heater unit under the window. Every time the AC came on, the smell became reinvigorated.
2. There were silverfish bugs crawling around the tiled bathroom floor - disgusting.
3. I had to unscrew the bathtub drain because the tub was filling up as I showered. I pulled a huge clump of scummy hair packed in the drain plug receiver
I tried calling the front desk to complain about these items, but the young man put me on hold, and I gave up waiting and just went to sleep.