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UMA Hotel and Residences

3.5 star property

Photo gallery for UMA Hotel and Residences

Restaurant
Lobby sitting area
Coffee shop
Ballroom
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Magsaysay Ave, Naga, Camarines Sur, 4400
  • Place, Basilica of Our Lady of Penafrancia
    ‪13 min walk‬
  • Place, Naga Metropolitan Cathedral
    ‪16 min walk‬
  • Place, SM City Naga
    ‪2 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe King Room With Sofa Bed

In-room safe, individually furnished, desk, laptop workspace

Deluxe King Room With Sofa Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, individually furnished, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, individually furnished, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Lobby sitting area
Villa Caceres Hotel
Naga
  • Pool
  • Spa
  • Free airport shuttle
  • Kids’ pool
4.3 out of 5, Excellent, 242 reviews
The price is NZ$126
includes taxes & fees
5 June - 6 June
Villa Caceres Hotel

About the area

Naga

A stay at UMA Hotel and Residences places you in the heart of Naga, within a 10-minute walk of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. .This hotel is 0.9 mi (1.4 km) from Naga Metropolitan Cathedral and 1.1 mi (1.8 km) from Bicol Medical Center.

What's nearby

  • Basilica of Our Lady of Penafrancia - 13 min walk - 1.1 km
  • Basilica of the Nuestra Senora de Penafrancia - 13 min walk - 1.1 km
  • Naga Metropolitan Cathedral - 16 min walk - 1.4 km
  • SM City Naga - 2 min drive - 1.1 km
  • Panicuason Hot Spring Resort - 29 min drive - 19.7 km

Getting around

  • Burabod Flag Station Station - 37 min drive
  • Naga (WNP) - 26 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Bella Ciao - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Naga Oriental WOK - ‬1 min walk
  • ‪Avenue Square - ‬1 min walk

About this property

UMA Hotel and Residences

UMA Hotel and Residences offers 191 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. 42-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 191 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 6 and younger eat free breakfast.
Descanso - Onsite lobby lounge.
Panata - Onsite restaurant. Open daily.
Booya - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 550.40 to 688 for adults and PHP 344 to 344 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Booya
  • Descanso
  • Panata

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 3000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 550.40 to 688 for adults, and PHP 344 to 344 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit

Property is also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

UMA Hotel and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 100 reviews
Rating 8 - Good. 27 out of 100 reviews
Rating 6 - Okay. 8 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony, Santa Clarita

Stayed 4 nights in Jan 2026

6/10 Okay

maps

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was gorgeous and spacious. But I got bitten by a possible bed bug when I sat on the sofa on my first day stay there.
Stayed 19 nights in Jan 2026

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Overall, I had a pleasant stay. The room was comfortable and nicely arranged, though the washroom was not as clean or well maintained compared to my visit a year ago. I really loved that they offer free cake every day, and I was especially grateful that a nurse was sent to check on me when I asked for medicine for my headache.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ma Corazon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staffs. Convenient location.
Stayed 9 nights in Jan 2026

10/10 Excellent

Lorna

Stayed 3 nights in Jan 2026

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and pretty good breakfast options
Stayed 5 nights in Jan 2026

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more variety of food for breakfast
Stayed 3 nights in Jan 2026

6/10 Okay

Meg Paolo

Stayed 1 night in Jan 2026

2/10 Terrible

Roger

Stayed 1 night in Dec 2025

10/10 Excellent

Ven

Stayed 3 nights in Dec 2025

8/10 Good

Jose L

Stayed 4 nights in Nov 2025

10/10 Excellent

Jovey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Excellent service and very friendly staff. The rooms are large and extremely comfortable
Stayed 15 nights in Nov 2025

10/10 Excellent

Reginald

Stayed 2 nights in Nov 2025

8/10 Good

MACIEJ

Stayed 3 nights in Sep 2025

10/10 Excellent

Melissa Jane

Stayed 3 nights in Oct 2025

8/10 Good

Erlen

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the Pinoy food prepared for Breakfast 😍.Just needed to repair some of the broken things inside the Hotel .I was amazed the most by the Telephone inside the Comfort Room can be use for Emergency and the Flashlight inside the cabinet 😍. The Hotel is recommendable .
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Need change

The staff are not friendly in the labby they thought we couldn’t afford to rent a room
Stayed 1 night in Aug 2025

8/10 Good

Sylvester

Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely return with more family and friends
Stayed 6 nights in Jul 2025

10/10 Excellent

Milagros

Stayed 3 nights in Jul 2025

8/10 Good

Gwendalyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms great friendly staff. Buffet breakfast could use some upgrades ( maybe some bacon , omelette options.
Stayed 2 nights in Jun 2025

8/10 Good

Vincente

Travelled with family
Liked: Amenities, property conditions & facilities
Nice lodging with friendly customer service…. Breakfast buffet is pretty good
Stayed 1 night in Jun 2025