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Hakuba Hotel Ougiya

3.0 star property

Photo gallery for Hakuba Hotel Ougiya

Front of property - evening/night
Reception
Standard Room
Outdoor pool
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
6680 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪9 min walk‬
  • Happo-one Adam Gondola
    ‪12 min walk‬
  • Happo One Sakka Ski Lift
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Futons

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Japanese Style Room - Annex

Economy Japanese Style Room - Annex | Living area

Economy Japanese Style Room - Annex

  • 25 sq m
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese Style Room with Shared Bathroom - Annex　　

Economy Japanese Style Room with Shared Bathroom - Annex　　

Economy Japanese Style Room with Shared Bathroom - Annex　　

  • 19 sq m
  • Sleeps 2
  • 2 Twin Futons

Similar properties

Property amenity

Hakuba PAIPU NO KEMURI

  • Hot tub
  • Free WiFi
  • Laundry
  • Microwave
4.2 out of 5, Very good, (211)
The price is NZ$166
for 1 room
2 Jul - 3 Jul
Hakuba PAIPU NO KEMURI

About the area

Hakuba

With a stay at Hakuba Hotel Ougiya in Hakuba, you'll be just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. .This ski hotel is 3.5 mi (5.6 km) from Hakuba Goryu Ski Resort and 3.8 mi (6.2 km) from Tsugaike Ski Resort.

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 9 min walk - 0.8 km
  • Happo-one Adam Gondola - 12 min walk - 1.0 km
  • Hakuba Iwatake Ski Resort - 2 min drive - 1.4 km
  • Happo One Sakka Ski Lift - 3 min drive - 2.4 km

Getting around

  • Hakuba Station - 2 min drive

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬7 min walk
  • ‪日本料理雪 - ‬3 min walk
  • ‪アンクル スティーブンス - ‬9 min walk

About this property

Hakuba Hotel Ougiya

Slopeside fun with restaurant and free ski shuttles
Hakuba Hotel Ougiya offers 25 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 hot springs open between 6:30 AM and 11:00 PM.
Make yourself at home in one of the 25 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features hot springs and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
You can enjoy a meal at the restaurant serving the guests of Hakuba Hotel Ougiya, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:30 AM to 9 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9 AM.
Hakuba Hotel Ougiya has a restaurant on site.

Languages

English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:30 AM - 11:00 PM
  • Hot springs water temperature - 43 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Hot springs access available from 6:30 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Ougiya
Hakuba Ougiya
Hakuba Hotel Ougiya Hotel
Hakuba Hotel Ougiya Hakuba
Hakuba Hotel Ougiya Hotel Hakuba

Hakuba Hotel Ougiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 67 reviews
Rating 8 - Good. 29 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tadas

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is outdated, front staff looks tired of everything.
Stayed 3 nights in Mar 2025

2/10 Terrible

Marlee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Hakuba Hotel at 3pm (the posted check-in time). However, there was no one at the front desk for 2 hours. We waited 30 minutes, then decided to leave our bags in the lobby to go out and grab some food and rent skis. When we finally got checked in, we brought our bags to our Japan style room in the hotel's annex building. It was nice at first to hear the annex was connected through an underground tunnel, however, the tunnel was filled with mold. You could see black mold in the ceiling tiles, a bucket was on the ground to catch a water leak, and the carpet tiles were all clearly pulling up due to moisture below. Our room itself seemed relatively clean, but our tatami mat bed rolls had stains all over them and our room included extra pillows, but no pillow cases. We ended up using t-shirts and towels to cover the pillows. The front desk told us that they don't provide room cleaning throughout our stay unless we request it, however, it's hard to request a room cleaning when there is never anyone at the front desk. The breakfast was not good, we found ourselves picking away at certain things that seemed good enough to eat. We were so uncomfortable in this hotel that we decided to leave early and move to a different accommodation for the last two nights. When I explained this to the front desk and requested a refund, they provided zero help. I truly do not understand how Hakuba Hotel has such good reviews, I would highly recommend not staying here.
Stayed 5 nights in Feb 2025

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice breakfast and lovely onsen on site
Stayed 5 nights in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
I had no option other than a traditional room, which would not be my ideal next time.
Stayed 6 nights in Jan 2025

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome.
Stayed 6 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Private Onsen and lots of breakfast options
Stayed 8 nights in Feb 2024

10/10 Excellent

Yuxing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a family run hotel. The owner is friendly, helpful and attentive. The onsen is great. Love it here.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lilyana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely and cozy experience.
Stayed 5 nights in Jan 2024

10/10 Excellent

Qi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pick up and drop off to the local hotel. Boss is frindly.
Stayed 7 nights in Jan 2024

8/10 Good

michael

Stayed 4 nights in Feb 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Clean and fro
Stayed 2 nights in Feb 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen was a big positive of this property and being able to walk from the bus station and to the ski resort!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus station and rental store. Room is also very big and clean. Breakfast is also good.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a combination of American and Japanese style. The hotel is not far away from rental place or the bus stop.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Bjoern

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Convenient and reasonable

Good convenient stay. The hotel is getting a bit old but overall we had a good stay. Check in and out very efficient. Ok breakfast with a served plates plus some bread etc buffet style (some more selection would be good), a nice little hotspring and a very good location for skiing and ski storage/drying room. Conveniently located near Hakuba center. Some refresh of the rooms and facilities would be good but this is quite minor. I think it would also be good if they do some basic room cleaning every two days or so. Would I stay again? Yes
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A Japanese style hotel with western influences. Owner has a cute King Charles cavalier. 5mins walk to happo one bus terminal. The shuttle bus to hakuba47 stops right in front of hotel. One bad thing is the hotel doesn’t have hair conditioner provided. Private bathroom in my Japanese style room didn’t have heated seats Another bad thing is there were Americans drinking beer in the onsen.
Stayed 4 nights in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Japanese Experience, Great Skiing

Amazing experience if looking for a true Japanese lifestyle holiday, Onsen, sleep on the floor futon on tatami mats...... Great location within walking distance of restaurants and resorts. Shuttle bus pick up for two of the major resorts at the door. Family run business with great support for visitors.
Stayed 7 nights in Jan 2019