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Hotel JAL City Nagano

3.0 star property

Photo gallery for Hotel JAL City Nagano

Restaurant
Lobby lounge
Property amenity
Lobby lounge
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Place, Nagano Prefectural Shinano Art Museum
    ‪20 min walk‬
  • Place, Zenko-ji Temple
    ‪20 min walk‬
  • Place, M-Wave Olympic Memorial Arena
    ‪7 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Single Room,Non Smoking

Desk, free WiFi, bed sheets

High Floor Single Room,Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking | View from room

High Floor Corner Twin Room,Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Casual Double Room, Non Smoking

High Floor Casual Double Room, Non Smoking

High Floor Casual Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Non Smoking

Desk, free WiFi, bed sheets

Double Room Non Smoking

  • Sleeps 2

Twin Room Non Smoking

  • Sleeps 2

Twin Room Smoking

  • Sleeps 2

Single Room Smoking

  • Sleeps 1

View all photos for Economy Double Room Non-Smoking

Desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2

View all photos for Economy Double Room Smoking

Desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2

View all photos for Single Room Non-Smoking

Desk, free WiFi, bed sheets

Single Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Double Room Smoking

Desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

View all photos for High Floor Single Room Non-smoking

Desk, free WiFi, bed sheets

High Floor Single Room Non-smoking

  • Sleeps 1

View all photos for High Floor Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

High Floor Economy Double Room Non-smoking

  • Sleeps 2

View all photos for High Floor Double Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Double Room Non Smoking

  • Sleeps 2

View all photos for High Floor Twin Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Twin Room Non Smoking

  • Sleeps 2

View all photos for High Floor Corner Twin Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Corner Twin Room Non Smoking

  • Sleeps 2

View all photos for High Floor Triple Room Non Smoking

Desk, free WiFi, bed sheets

High Floor Triple Room Non Smoking

  • Sleeps 3

View all photos for New Standard Floor - Single Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Single Room Non-smoking

  • Sleeps 1

View all photos for New Standard Floor - Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Economy Double Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor -Twin Room Non-smoking

Coffee and/or coffee maker

New Standard Floor -Twin Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor - Comfort Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor - Comfort Double Room Non-smoking

  • Sleeps 2

View all photos for New Standard Floor -Deluxe Twin Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Deluxe Twin Room Non-smoking

  • Sleeps 4

View all photos for New Standard Floor -Corner Double Room Non-smoking

Desk, free WiFi, bed sheets

New Standard Floor -Corner Double Room Non-smoking

  • Sleeps 2

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About the area

Nagano

In the heart of Nagano, Hotel JAL City Nagano is within a 5-minute drive of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. .This hotel is 3.6 mi (5.8 km) from M-Wave Olympic Memorial Arena and 6 mi (9.7 km) from Nagano Olympic Stadium.

What's nearby

  • Nagano Prefectural Shinano Art Museum - 20 min walk - 1.7 km
  • Zenko-ji Temple - 20 min walk - 1.7 km
  • M-Wave Olympic Memorial Arena - 7 min drive - 5.9 km
  • Nagano Olympic Stadium - 10 min drive - 9.2 km
  • Togakushi Shrine - 20 min drive - 20.8 km

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪モスバーガー 長野SBC前店 - ‬2 min walk
  • ‪戸隠蕎麦 山故郷 - ‬2 min walk
  • ‪わいち - ‬1 min walk
  • ‪長野みなみ風ビール - ‬1 min walk

About this property

Hotel JAL City Nagano

Hotel with a restaurant, near Zenko-ji Temple
Hotel JAL City Nagano offers 242 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 242 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at スカイレストラン白馬 serving guests of Hotel JAL City Nagano. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
スカイレストラン白馬 - Onsite buffet restaurant. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,000 per night)
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 16 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Hotel JAL City Nagano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 426 out of 1003 reviews
Rating 8 - Good. 392 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Allez-y sans hésiter!

Un excellent hôtel. Bonne localisation proche de la gare. Bon rapport qualité/prix. Hôtel propre, chambres confortables. Prenez une chambre rénovée, vous ne serez pas déçus!
Stayed 22 nights in Jun 2025

8/10 Good

Michael, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Check in was easy, the rooms are clean and the staff was great. The location is close to a lot, less than 10 minutes to the train station. Only downside is the age of the bldg, internet and phones were not working.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Iouri

Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean building, helpful staff. Location is convenient for getting to popular attractions like the snow monkey park and tokagushi.
Stayed 2 nights in Jun 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Triple room was spacious for a family, and bath/toilet being seperate was helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Atsuko

Location was great. I love breakfast buffet. It was all delicious
Stayed 1 night in May 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way from carpark to hotel lobby not properly maintained.
Stayed 1 night in May 2025

10/10 Excellent

Stephan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Breakfast was superb as was the view from the sixteenth floor.
Stayed 3 nights in May 2025

10/10 Excellent

lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Especially the cleaning staff who always made sure our fridge was adequately stocked with complimentary refreshments. Clean towels and slippers were always waiting for us in our rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Don’t miss out on this experience
Stayed 3 nights in May 2025

6/10 Okay

Wei

Liked: Cleanliness, staff & service

Average stay

JAL hotel was about 10 minutes from Nagano airport. It’s midway between the station and the temple. The hotel was ok and the rooms were also OK: a bit on the small side. The launderette was always crowded or people were using it. Service was also average, your regular business hotel. Glad we only stayed 2 nights
Stayed 2 nights in Apr 2025

8/10 Good

kiara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price we were very happy. The room was clean and easy to walk to food, shopping, etc. Our room also had a view of the mountains. Would come back.
Stayed 3 nights in May 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy access - 5 minute walk to the train station, 15-20 min walk to the Senso-ji temple. Clean and all toiletries you might want. Breakfast pretty good, with great views of the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nagano JAL is great

Very comfortable. Very convenient and decent space
Stayed 3 nights in Apr 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

James, Fort Worth

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city.
Stayed 2 nights in Mar 2025

6/10 Okay

Ramesh

Travelled with family and small children
Disliked: Property conditions & facilities
One should avoid this property if traveling by car or having dietary restrictions, as it falsely claims to have parking availability. I would never have chosen it without JAL name on it. However, the receptionist at the check-in desk did help secure parking for an additional charge, which was a relief after a long ski and drive.
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is on the top floor with spectacular views. But the variety and quality of breakfast buffet was by far the best I have yet had! Seriously!
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Travelled with partner
Convenient, clean. Great breakfast buffet
Stayed 6 nights in Feb 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable sizeable rooms

Super quick and efficient check in combined with good sized comfortable rooms. Buffet was plentiful and the station just a few minutes walk away. Very happy
Stayed 1 night in Feb 2025

10/10 Excellent

riwut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristine

Stayed 1 night in Feb 2025

10/10 Excellent

Kazuyo

Liked: Cleanliness
One issue was that there was wet area of the carpet close to the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Sasitorn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมดี มีที่จอดรถฟรี ห้องสะอาด ไม่เล็กเกินไป อุปกรณ์ครบครัน ห้องที่จองมีน้ำเปล่า น้ำหวาน และเบียร์ให้ฟรีด้วย (ขึ้นอยู่กับประเภทห้องที่จอง) แต่ไม่มีห้องออนเซ็นนะคะ
Stayed 3 nights in Dec 2024