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Phoenix Chalets

4.5 star property

Photo gallery for Phoenix Chalets

3 bedrooms, soundproofing, iron/ironing board, free WiFi
3 bedrooms, soundproofing, iron/ironing board, free WiFi
Exterior
Family Chalet | Terrace/patio
Luxury Room (Phoenix One) | In-room dining

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Dryer
  • Bar
  • Washer
  • Kitchen

Explore the area

Map
4690-2 Hokujo, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪6 min walk‬
  • Happo-one Adam Gondola
    ‪8 min walk‬
  • Happo One Sakka Ski Lift
    ‪15 min walk‬

Room options

View all photos for Luxury Chalet, 2 Bedrooms (Phoenix)

Terrace/patio

Luxury Chalet, 2 Bedrooms (Phoenix)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Chalet, 3 Bedrooms (Phoenix)

Separate bathtub and shower, deep-soaking bathtub, free toiletries

Luxury Chalet, 3 Bedrooms (Phoenix)

  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

View all photos for Family Chalet

Family Chalet | Private kitchen

Family Chalet

  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds

View all photos for Luxury Room (Phoenix One)

Luxury Room (Phoenix One) | In-room dining

Luxury Room (Phoenix One)

  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

Similar properties

Exterior

Courtyard by Marriott Hakuba

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (190)
The price is NZ$635
for 1 room
16 Aug - 17 Aug
Courtyard by Marriott Hakuba

About the area

Hakuba

When you stay at Phoenix Chalets in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. .This luxury vacation home is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.
View more Holiday homes in HakubaOpens in a new window

What's nearby

  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 6 min walk - 0.5 km
  • Happo-one Adam Gondola - 8 min walk - 0.7 km
  • Happo One Sakka Ski Lift - 15 min walk - 1.3 km
  • Hakuba Iwatake Ski Resort - 3 min drive - 2.4 km

Getting around

  • Hakuba Station - 6 min drive

Restaurants

  • ‪カフェアンドバー ライオン - ‬11 min walk
  • ‪日本料理雪 - ‬7 min walk
  • ‪アンクル スティーブンス - ‬14 min walk
  • ‪ももちゃんクレープ 八方本店 - ‬10 min walk
  • ‪万国屋 - ‬13 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Phoenix Chalets

Luxurious ski vacation home with restaurant
Phoenix Chalets offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.
At Phoenix Chalets, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Phoenix Chalets has a restaurant on site.

Languages

English, Japanese

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the house: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Free ski shuttle
  • Car not required
  • Free self parking on site
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Rice cooker
  • Toaster
  • Toaster oven

Dining

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,500 for adults and JPY 1,750 for children
  • A bar/lounge
  • A restaurant

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Window screens

Entertainment

  • 0-inch Smart TV with digital channels
  • Netflix

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 kg per pet
  • Fee: JPY 25,000 per pet per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Ski storage
  • Fishing nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 25000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
  • Pet fee: JPY 25000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

Phoenix Chalets House Hakuba
Phoenix Chalets House
Phoenix Chalets Hakuba
Phoenix Chalets Hakuba
Phoenix Chalets Private vacation home
Phoenix Chalets Private vacation home Hakuba

Phoenix Chalets Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.2/10

Cleanliness

7.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Masatoshi

Liked: Amenities, property conditions & facilities
外資系かな？と思いきや嬉しい対応をしてくれる素晴らしい施設でした。 プレゼントのお米が美味しくてさらに感動しました！ 焼き鳥屋さんのお料理もとても美味しかったです！
Stayed 1 night in Nov 2024

8/10 Good

Yuichiro

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2020

10/10 Excellent

TAKA, Tokyo

Travelled with family
Liked: Cleanliness, amenities
施設も新しく非常に快適でした。
Stayed 2 nights in Jul 2020

8/10 Good

K.Takahashi, Kobe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バーベキューの夕食付きで、炭も全て用意されており、食べきれないくらいの食材で満足しました。ベッドルームにエアコンがなく少し暑かったですが、夜中は涼しく快適です。
Stayed 3 nights in Aug 2019

10/10 Excellent

hideki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019