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White Horse Hotel

3.0 star property

Photo gallery for White Horse Hotel

Suite, 2 Bedrooms
Public bath
Pool
Double Room
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
3020-647 Echoland Hokujou, Kitaazumi-gun, Hakuba, Nagano, 3999301
  • Place, Hakuba Ski Jumping Stadium
    ‪3 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪15 min walk‬
  • Place, Hakuba 47 Winter Sports Park
    ‪18 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Triple Room

Shower, free toiletries, hair dryer, slippers

Triple Room

  • Sleeps 5
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 7
  • 2 Single Beds, 1 Double Bed and 1 Single Bunk Bed

View all photos for Twin Room

Shower, free toiletries, hair dryer, slippers

Twin Room

  • Sleeps 4
  • 2 Single Beds

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 86 reviews
The price is NZ$681
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About the area

Hakuba

With a stay at White Horse Hotel in Hakuba (Echo Land), you'll be a 3-minute drive from Hakuba Happo-One Ski Area and 7 minutes from Hakuba Goryu Ski Resort. .This family-friendly hotel is 5.1 mi (8.2 km) from Tsugaike Ski Resort and 0.2 mi (0.3 km) from Hakuba Ski Jumping Stadium.

What's nearby

  • Hakuba Ski Jumping Stadium - 3 min walk - 0.3 km
  • Hakuba Happo-One Ski Area - 15 min walk - 1.3 km
  • Hakuba 47 Winter Sports Park - 18 min walk - 1.5 km
  • Hakuba Olympic Museum - 18 min walk - 1.5 km
  • Happo-one Adam Gondola - 4 min drive - 2.1 km

Getting around

  • Hakuba Station - 12 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 105 min drive

Restaurants

  • ‪トロイメライ - ‬11 min walk
  • ‪Sounds Like Café - ‬2 min walk
  • ‪Sanfermo Pizza Et Bbq - ‬12 min walk
  • ‪Penguin Cafe - ‬3 min walk
  • ‪Calico - ‬2 min walk

About this property

White Horse Hotel

White Horse Hotel offers 13 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to 11:00 PM.
Make yourself at home in one of the 13 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, babysitting (surcharge), and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 7 AM to 9 AM.
Featured amenities include express check-in, express check-out, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
A complimentary English breakfast is served each morning between 7 AM and 9 AM.
White Horse Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Private indoor bath (no minerals) in communal space
  • Public bath open from 2:00 PM - 11:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free extra futon

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Fusuma (room partition)
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

WHITE HORSE HOTEL Hakuba
WHITE HORSE Hakuba
WHITE HORSE HOTEL Hotel
WHITE HORSE HOTEL Hakuba
WHITE HORSE HOTEL Hotel Hakuba

White Horse Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Qin Ran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Hakuba with my girlfriend during the Snow Machine festival. The White Horse hotel is a privately owned boutique, and Tony was very friendly and helpful during our stay. I especially liked the included breakfast that fueled energy for snowboarding and the shuttle service to and from the mountains. The only confusing part was during the initial tour, Tony didn't mention that we were expected to use the shared onsens for showering. I'm not sure if this is common practice in Japan, but we were later confused about why our room didn't include a shower.
Stayed 5 nights in Mar 2026