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Hotel Trusty Nagoya Shirakawa

3.5 star property

Photo gallery for Hotel Trusty Nagoya Shirakawa

Property entrance
Reception
Down duvets, desk, blackout curtains, soundproofing
Hallway
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Place, Nagoya City Science Museum
    ‪3 min walk‬
  • Place, Osu Shopping District
    ‪6 min walk‬
  • Place, Oasis 21
    ‪11 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.2 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Smoking with Breakfast Box

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Smoking with Breakfast Box

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking with Breakfast Box

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Smoking with Breakfast Box

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking with Breakfast Box

Down duvets, desk, blackout curtains, soundproofing

Deluxe Double Room, Smoking with Breakfast Box

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [ECO friendly] Standard Twin Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [ECO friendly] Standard Double Room, Smoking

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

Down duvets, desk, blackout curtains, soundproofing

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Nagoya

Hotel Trusty Nagoya Shirakawa is centrally located in Nagoya, a 4-minute walk from Nagoya City Science Museum and 8 minutes by foot from Osu Shopping District. .This hotel is 1.2 mi (2 km) from Oasis 21 and 2 mi (3.3 km) from Nagoya Castle.

What's nearby

  • Nagoya City Science Museum - 3 min walk - 0.3 km
  • Shirakawa Park - 3 min walk - 0.3 km
  • Osu Shopping District - 6 min walk - 0.6 km
  • Oasis 21 - 11 min walk - 1.0 km
  • Chubu Electric MIRAI TOWER - 12 min walk - 1.0 km

Getting around

  • Fushimi Station - 6 min walk
  • Sakaemachi Station - 13 min walk
  • Chubu Centrair Intl. Airport (NGO) - 53 min drive

Restaurants

  • ‪山本屋本店栄本町通店 - ‬2 min walk
  • ‪京都勝牛 - ‬3 min walk
  • ‪鳥貴族 広小路伏見店 - ‬3 min walk
  • ‪マグロセンター 栄伏見店 - ‬3 min walk
  • ‪讃岐うどん田 二丁目店 - ‬3 min walk

About this property

Hotel Trusty Nagoya Shirakawa

Hotel in Nagoya, 4-minute walk to Nagoya City Science Museum
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a vending machine.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-12 years old. Breakfast for children is available by advance reservation only.
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness
Excellent service!
Stayed 4 nights in Oct 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bento box was good, staff was helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room nice staff
Stayed 6 nights in Oct 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Staff friendly
Stayed 2 nights in Sep 2025

8/10 Good

Hungta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Miseo

Stayed 3 nights in Oct 2025

10/10 Excellent

YUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置離地鐵步行10分鐘以內，房間舒適且空間算是寬敞，接待人員親切有禮且溝通無礙，值得推薦！
Stayed 1 night in Oct 2025

10/10 Excellent

Dongjin

Stayed 5 nights in Oct 2025

6/10 Okay

Chung Keung

Travelled with family and small children
Liked: Staff & service
Same problem elevator 1st to 2nd floor not available
Stayed 1 night in Aug 2025

6/10 Okay

Chung Keung

Liked: Staff & service
No elevator from 1st floor to 2nd floor
Stayed 6 nights in Aug 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Changhyun

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They took away our breakfast coupons
Stayed 3 nights in Sep 2025

6/10 Okay

Ming hsuan

Travelled with family
Liked: Cleanliness, property conditions & facilities
早餐是提供冷便當，告知不吃蝦但仍不能調整。連兩天都吃炸蝦飯糰，口味也不怎麼樣，我們一家三人都吃一點點就不想吃了。 房間感覺也是舊舊暗暗的。好處就是會提供小孩備品跟12點退房。
Stayed 2 nights in Sep 2025

10/10 Excellent

DASHENG, West Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, addressed my problem quickly. This hotel is close to several local attractions, if you can walk. Recommend to whom visiting Nagoya.
Stayed 3 nights in Sep 2025

10/10 Excellent

YOUNGJAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Charbel

Stayed 2 nights in Sep 2025

10/10 Excellent

Pik Kwan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! We loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

okay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6nights stay

overall was very good all staffs were very polite we enjoyed our stays
Stayed 6 nights in Aug 2025

8/10 Good

Yu Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

JongSeon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

takayuki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

luis miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gran ubicacion , para poder agarrar transporte, muchos restaurantes alrededor , recomendados
Stayed 2 nights in Jul 2025